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Question Random reboot - any Pixel 6 (non pro) users affected?

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Justin933

Member
Dec 10, 2016
14
2
I have gotten several random reboots as well. 256gb seafoam pixel 6. In particular, I was using "Frep" automation app (unrooted, used pc to start server) to do repetitive image searches in a game. Also the phone was sitting on a wireless charger while doing this. I noticed my phone felt pretty warm, wonder if it could be overheating?
 
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MichRT

Member
Sep 9, 2011
29
9
Google Nexus 4
HTC Wildfire S
I posted this here:

My random reboots (or crashes that forced me to reboot) almost entirely stem from the wifi+bluetooth implementation. I found a sure-fire way to crash it during setup. Without word vomiting here, connecting the P6 with and to other devices has proved more difficult than any previous Pixel (for me).
 

Morgrain

Senior Member
Aug 4, 2015
753
755
Could be a naughty 3rd party app. Have you tried safe mode?
Not yet. It's also hard to "force" it (the reboots, I am not able to replicate it manually). Yesterday it just randomly happened whilst the phone laid idle next to me, thrice at the morning, about one time through late afternoon, then one time evening. I just notice the screen lighting up, then the Google logo comes, meaning the phone restarted.

I'm also pretty sure that Bluetooth/Wifi settings differed when the reboots happened, ergo at some times bluetooth was on, then when it rebooted, bluetooth was off. At no time when the reboots happened had I a bluetooth device connected. WiFi was online though, all the time.

What all the reboots have in commong though (at least the ones where I am concerned), is that the phone is just laying next to me, or somewhere, being in idle - doing as far as I know, nothing. It never happened when I used the phone or put it under load, so my P6 never "crapped" out under me. That's why I am not that concerned about this as of now, but it's certainly a nuisance to unlock the phone every time with my darn pin.

(Concerning 3rd party app) - I'd say that's unlikely. I copied my files over from my Pixel 4 XL and have not yet added one singular other app to my P6 Pro, so it should have gone naughty before my transfer over.
 

kaadaj

Senior Member
Jun 8, 2018
51
7
Hi! I experienced a big crash on the pixel 6. When I was configuring telegram, the app crashed and then the screen got black. After a minute it rebooted to the Google logo with a loading bar underneath. It was blocked in that state, but I could reboot it with volume up + power button.

I was pretty scared as the usual button down + power button didn't do anything lol
 

dirtyissa62

Member
Mar 10, 2011
14
0
12 (SD1A.210817.036) on my pixel 6, occurred randomly when opening camera app. Happend 7-10 times.
 

Morgrain

Senior Member
Aug 4, 2015
753
755
12 (SD1A.210817.036) on my pixel 6, occurred randomly when opening camera app. Happend 7-10 times.
Odd. I never had a problem whilst using the phone, my phone only rebooted when laying idle (even though today I had no reboots at all, alas I didn't use the phone much, maybe 2h SoT without any heavy lifting).
 

Morgrain

Senior Member
Aug 4, 2015
753
755
Something in android 12 is bugging around, maybe we have to open support tickets.
I just talked for a while with a Google rep and he said that they are not aware of any reboot problems, no people over at Google Forums have reported such a thing. "We do not monitor Reddit or XDA" - so he said he opened a support ticket to the responsible team and they would look into it, he also asked that I / we report/feedback this under -> Settings -> Tips & Support -> Feedback.

We also talked about a lens flare problem, that at least the Pixel 6 Pro has. If you shot some photos where the sun is directly shining into the camera, you might want to re-check them. Most of mine have either some sort of big circular green dot in them, or a big beam of light like in a phone with a very bad HDR processing. It seems to be some sort of software glitch, he also reported that.

So hopefully those things can get fixed.
 

dirtyissa62

Member
Mar 10, 2011
14
0
This was the follow-up email:
Thank you for contacting Google support.

This email is regarding the chat conversation we had earlier today, I'm sorry we weren't able to complete it. Hence I wanted to follow up via email to ensure all your queries have been answered.

Please re-launch the camera app and check if the issue is fixed.

Please be assured our developer team is working on this to fix it as soon as possible. We would really appreciate your kind understanding as we work on this to fix it for you.

If there is anything apart from this that needs clarification, please feel free to reply back to this email. I'll be more than happy to assist you.

Thanks!
Nova
The Google Support Team
 

mitchisinoz

New member
Oct 12, 2010
3
0
I'm having similar restarts while phone is sitting on a table doing nothing. Tried a factory reset and was fine until overnight on charge and it happened again.

Also have had a few times where wifi has stopped working for some reason. Not sure if related.
 

Justin933

Member
Dec 10, 2016
14
2
Well that was interesting.. When it rebooted that time, it gave me an error screen saying it could not load and may be corrupt. I had two options, try again and factory reset. Try again got me back running, but I'm wondering do I got as defective device now.. or if it's software related.
 

Justin933

Member
Dec 10, 2016
14
2
So after a lot of messing around, I think I have narrowed down what may be causing my reboots. It only seems to happen when I am using "Frep" to play macros on a game while charging my phone.. the phone gets pretty hot, and reboots when I tap the screen or try to swipe home or recent apps. Maybe its overheating, or maybe its "Frep" playing naughty.. but Frep did work perfectly fine on my old $200 used Nord N10 5g. Will update if it reboots while not doing this.
 

harryw66

Senior Member
Oct 2, 2010
250
39
Google Pixel 6
no reboots or crashes so far, not doing any gaming - but using phone for email, surfing, whatsapp etc and also a work profile for MS outlook and teams.
 

niupixel

New member
Nov 2, 2021
1
0
I have/had similar issues with my Pixel 6 (128GB - europe unlocked).

  1. I was transferring old data via cable from my old (Xiaomi Mi A1) to the Pixel 6. This resulted in sluggish performance, crashes every 15 minutes. The crashes would randomly occur and behave mostly like this:
    1. Try to unlock phone with fingerprint sensor
    2. Fingerprint sensor lights up, nothing happens, no haptic response
    3. Swiping up to the PIN entry. Enter PIN and hit enter. Nothing happens. Now freeze.
    4. Screen turns black and it takes phone to reboot on average ~7minutes
  2. Factory Reset; Installed apps manually (standard messaging apps, no games etc), better performance, problem persists
  3. Factory reset; boot into safemode. It now took way longer to provoke the issue. But it still happened.
After this I contacted the customer service and they will provide me with a replacement. But now after a night of idle, the phone was working for 3-4 hours without any issue at all with most of my apps installed. It just now went into a random reboot (could only notice because it asked for PIN because of the reboot). But not the 8 minute blank black screen type of reboot.

I am really unsure what is the issue at hand here. But have to say that experience is less than ideal.
 

OuHiroshi

Member
Mar 30, 2013
37
16
Mine just happened last night, not charging or running anything 3rd party apps (all from App Store). I tried to use the camera after eating dinner and noticed that double clicking power button doesn't open the camera anymore. After unlocking the phone it appears that the phone has restarted.
 

OuHiroshi

Member
Mar 30, 2013
37
16
Is anyone running Private DNS on their system like Adguard DNS or NextDNS? I did some searching and people reported some private DNS were causing Android to crash. It was suppose to be fixed in previous Android versions but it could be back again.
 

sic0048

Senior Member
Jun 25, 2010
969
510
Google Pixel 6
I haven't noticed any random reboots (and the lock screen will require a pin to be entered after reboot and says this on the screen, so you should know the phone rebooted). I've had the P6 since the official release date. In fact, I haven't restarted the phone in days.

I run a wide variety of apps. Some from the Play store and some sideloaded. I think that any reboot issues are probably app related. Remember that A12 is very new and the are surely still some compatibility issues that app developers haven't found/fixed yet.
 

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  • 1
    Wazzup.

    Over at the Pixel 6 Pro fair, we have quite the number of people having problems with random reboots. We are trying to narrow it in - Android12? Pixel 6? Software? Hardware?

    So - anyone here with the same set of problems? Or does the Pixel 6 not have that kind of issue?

    For reference: https://forum.xda-developers.com/t/random-reboots.4353231/
    1
    The Pixel will cause you to enter your pin a lot because “device was manually locked”, even if it didn’t reboot.
    Oh sorry, I should've mentioned that along with the prompt to unlock with my pin was a message saying that the phone must be unlocked with my pin after device restarts.
    1
    So happy I returned my P6 without even opening the box,,, good luck with the beta testing on Google's behalf.. sigh.