Random reboots

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justin11141

Senior Member
Apr 30, 2011
329
28
Dallas
I just got the HTC one S today and already experiencing random reboots....the phone has already done at least 10 today....anybody else experiencing this? And if anybody knows a solution?

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justin11141

Senior Member
Apr 30, 2011
329
28
Dallas
It usually happens to me when I'm done using my phone and I lock it or its on stand by, it hasn't happened yet while using it

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jriv

Senior Member
Apr 13, 2010
1,811
187
Princeton,MN
I would try factory reset then take it back if it keeps doing it . One of the good things about a non removable battery is its suppose to help with random reboots. I've never had one so it might be something wrong with your phone.

Sent from a guy living in a van down by the river
 

mitchgixer6

Member
Nov 10, 2010
27
7
I'd be sending it back. I'm on my second handset due to the chipping MAO issue. My first one must have rebooted about 3 times in the course of 5 days. My current one hasn't done it yet. Sounds like a fault somewhere.

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h.han

Senior Member
Feb 28, 2011
377
71
London
Just had one reboot few mins ago, had the phone for more than two weeks, never experienced this before.
Only difference was I had installed Battery app with shows a number of remaining battery on top left corner on notification bar. Uninstalled it right away. Not sure if this app caused the reboot will report back.

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Richard1322

Member
Feb 5, 2009
27
0
Samsung Galaxy Tab S8
My phone has rebooted several times and it always happens when a program hangs and I try to get out that program. It hasn't been specific to just one program. It's happened to me with Google Play, Play Market, chrome Browser...

Sent from my Transformer Prime TF201 using Tapatalk 2
 

pjsmith

Member
Sep 9, 2008
35
0
My one-s did this a lot from new. Seems to have settled a bit - desperate to find out if it's a hardware issue or not as I need to return it in next day or 2 if so. Seems to be happening to too many people to be hardware unless something is majorly botched!
 

unrealii

Member
Dec 31, 2010
13
2
Is wifi on?

My router was acting up and my phone would reboot every time I tried to connect to it. Factory reset did nothing.

I reset the router and updated the firmware and all is good. It was a Dlink 614+ or something like that.
 

pjsmith

Member
Sep 9, 2008
35
0
Yes, wifi on. My router is a 'draytek', a new model and up to date though. My desire running CM had no issues with it.

I have noted however that there appear to be other wifi issues with the oneS. It doesn't always disconnect from wifi even after leaving the building, eating up the power and leaving you with no data connection. I've had to put the wifi widget on the home screen to turn off and back on again to get it functional. It's a pain. Still pondering about returning this.
 

pzboyz

Senior Member
Dec 14, 2005
149
8
I have a stock HOS, and Yes I get an RR a few times a week, not 10 per day. This weekend it just went to a power off state for no reason, pressing and holding the button the first time just gave a short green line flash across the middle of the screen and it failed to boot, releasing and holding the power button a second time did boot the phone again.

I also have the same Wifi problems described by others, but worse it can not find my router (2wire 2700hgv) when the SSID is not broadcast and my neighbours SSID is! This is my only HTC or Android device with this problem.
 

Souelle

New member
May 8, 2012
3
1
HTC One S in the UK, stock everything, no root

I also encountered regular reboots (approximately hourly) during my first week of use. My theory is that in my case this may be related to the radio issue reported in other threads - that of the connection jumping rapidly between different connection modes.

Since WCDMA coverage in my area is terrible anyway, I switched the radio to "GSM only" under Mobile network settings > Network mode. In addition to fixing the connectivity issues I was experiencing, my device has not reset once in the weeks since.

Not ideal, but since I'm on wifi nearly all of the time, the slower speeds aren't an issue for me. I am hopeful that when HTC roll out a firmware fix for the radio, it may also put an end to the frequent resets I experienced using the "GSM / WCDMA auto" mode.
 
G

GuestX0019

Guest
4 days old and no reboots

rooted--no custom roms yet

i too have the battery % icon and will see if i get any reboots now

any of you guys have the "tampered" in bootloader that shouldn't be there and getting the reboots
 

Habarug

Senior Member
Feb 23, 2011
1,671
409
Bergen
I've had two random reboots. The first while using chrome, the other one right after it had booted after the first reboot :p then I updated to latest firmware, and I haven't had any since that. Maybe that's what the update does ? :)

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Reevine

Senior Member
May 8, 2012
220
112
Uji-shi, Kyoto
I also had random reboots but took it back and got a brand new unit. Its rooted and running custom ROM. So far no reboot issues. Though when my first unit was rebooting it was after an app froze up and I back out of it. From testing other units it appears to be a RAM issue. Sense uses to much memory. Seems the restart occurs after dropping below 165 mb available RAM.

_____________________________________

HTC One X - CM9 ROM
HTC One S - Personal Custom ROM
Galaxy Nexus - Stock 4.0.4 (rooted)
LG G2x - Stock 2.3.4 (rooted)
HTC G1 - retired
Nexus One - retired
 

DJAeroX26

Senior Member
Oct 27, 2010
53
1
Elizabeth, NJ
Excuse my non-contributing with a mere complaint, but I am also experiencing these random reboots. I noticed it seems to happen more when my GPS comes on. :/ complety stock here... I haven't even thought of rooting yet!

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Crash8308

Member
Mar 1, 2010
8
1
Seattle
Take your phone back to to T-Mobile and have them replace it. I had the same problem with the one I bought my wife. It also had a problem with WiFi calling and they replaced it on the spot.

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adamhlj

Senior Member
Apr 24, 2010
634
61
Salt Lake City, UT
I have noticed that if I am streaming music with wifi and go to 4G, it tends to reboot. Either its plugged in to my car stereo and I drive away from work, or I have a set of bluetooth headphones paired with the device. In both cases, beats audio was turned on. But. I am used to random reboots with HTC phones.
 

mr_skot

Senior Member
Mar 23, 2006
145
5
Minneapolis
I noticed it seems to happen more when my GPS comes on. :/ complety stock here... I haven't even thought of rooting yet!

I concur. The only time I've experienced any issues with phonus interruptus is when I turn on the Gps while using the Sport Tracker application. For some reason it reboots right after starting.

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dooshbag45

Senior Member
May 8, 2009
181
313
Just return it. New phones shouldn't do that. Sounds like some apps are looping for resources. Had this phone for 2 days using WiFi and hotspot my lap and Xbox 360 to watch hulu without a hiccup.

Sent from my HTC VLE_U using xda premium
 

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    Finally Found A Fix!!!

    okay so alot you are thinking that it has to do with the CPU0 not turning on at boot, or a lot of you are thinking that It has to do with the fast dormancy issue, but it's neither of those. After months of troubleshooting and trying different ways of fixing it, I finally found a permanent solution, well kind of. It has to do with the baseband. When you flash a custom ROM, the hboot baseband isn't playing nice with the custom ROM. So I went on the XDA forums, and downloaded the temporary baseband installer version 4. I flashed it and pick the CM baseband with a "?" at the end. After flashing that I have yet to experience a slowdown, a constantly locking up at 3G, or random reboot for a couple of months. I'm currently running cm 10.2, with hboot 3.14. For all those of you were having random reboots, this should fix your problem right up. I am posting a link to the download below. This download takes about an hour and a half on a good 15 megabits internet connection. Also make sure that you have at least one gigabyte of space remaining on your phone. The reason why this is kind of a fix, is because this is a temporary baseband installer. This means that if you flash another ROM, the baseband gets deleted and you must flash it again. So if you're the type of person to keep a ROM on your phone, this won't be a problem for you. Please comment for the link as I'm too new. It won't let me post it.


    Here is the link to the installer.