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Random Restart and Shutdown on P20 Pro

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Senior Member
Jan 6, 2011
Toronto, Ontario
Huawei P20 Pro
Hi All,

I finally promise my wife that I will not tweak my phone and now my P20 Pro started glitching.

It will restart randomly and sometimes it's stuck in a bootloop and I HiSuite will not connect. My PC recognized the phone and I am able to access the files.

Is there another for me to downgrade my phone or fully reinstall the firmware?

At this point I would love to run a customer rom however I don't have a bootloader unlock code from Huawei.

Any help will be much appreciated.

Thanks in advance,