Razer phone 2 not detecting earphones nor Android auto

Dapper Dan66

New member
Feb 8, 2020
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I recently got my USB-C port replaced by Razer because it was charging right and it out of nowhere stop syncing to Android auto. Now it charges fine but my car still won't recognize the phone, it will for a sec and then it disconnects. Also when I plug my earphones in, the audio still plays through the speakers, in option pops up to change the USB preference but it won't do it.
 

AshtonGamer

Member
Mar 21, 2017
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I recently got my USB-C port replaced by Razer because it was charging right and it out of nowhere stop syncing to Android auto. Now it charges fine but my car still won't recognize the phone, it will for a sec and then it disconnects. Also when I plug my earphones in, the audio still plays through the speakers, in option pops up to change the USB preference but it won't do it.
One thing is that some USB-C headphones don't have a AMP/DAC built-in. This is a common problem with Razer Phone 2 users, as it doesn't have one inside. So, if your headphone adapter or USB-C headphones don't have one built-in it won't work. 2, seems like Android Auto doesn't like some USB cables. Try some troubleshooting from at the "My Android Auto app isn't working" page on the Android Auto help page.
 

mattwheat

Senior Member
Oct 25, 2012
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BIRMINGHAM
I was experiencing relatively the same thing. I tried cleaning and tightening the usb-c port on my phone. Didn't help. So I tried cleaning out the usb-c charging cable, the end that plugs into the phone. Problem solved. It works fine now, for the most part. Still will disconnect from Android Auto if I move the phone around to bunch. Or put the cable in a bind near the end that plugs into the phone.
 

Dapper Dan66

New member
Feb 8, 2020
3
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0
One thing is that some USB-C headphones don't have a AMP/DAC built-in. This is a common problem with Razer Phone 2 users, as it doesn't have one inside. So, if your headphone adapter or USB-C headphones don't have one built-in it won't work. 2, seems like Android Auto doesn't like some USB cables. Try some troubleshooting from at the "My Android Auto app isn't working" page on the Android Auto help page.
Android auto and the adapter for the earphones used to work fine, it just happened out of nowhere before way before I sent the phone to get fixed like 2 weeks ago, the problems started last year but i think there was an update of some sort. It still won't connect, even when using the original adapter and my pc doesn't even pick up that the phone is even connected, it will just charge. I've already check the device manager to see if it was a bad driver but nothing. no matter what device i connect, it will just say "Charging connected device via USB". ive Already tried USB debugging, disable USB audio routing, cleaning it, and apps to manually control it.