Razer Phone Screen Replacement

[Bunniy]

Alright guys I've never posted on a forum in my life so since this is my first one, its only because i care so deeply about it. Long story short i cracked my screen on my Razer Phone and i needed it replaced. I have found no third party manufacturers otherwise i would have done it myself. I ended up shipping my phone off to Razer. I've been on live chat 7 times on this whole process so far. Not receiving emails i should have, given different information by different support representatives, and just yesterday i was on live chat for 55 minutes just to receive an email link to a quote for parts that apparently isn't even finished. Long story short, I've been told it will take a few more days for them to break down the phone, 2-3 days for a payment to be processed, and about 14 days for me to receive my phone after the payment. Right now I'm looking at being without a phone for about almost 2 months just to get my screen replaced. I really wished they just offered the screen off their website. this wait time is ridiculous.

 

[linuxct]

There are a few Razer official representatives in the forum and some team members that are old XDA users. I'm sure someone of them will reply or reach to you by pm soon.

 

[parky169]

I think the Razer phone will be like the lenovo p2.the lenovo is a great phone but made with a week gorilla glass 3,unfortunately they were almost impossible to get hold of replacement screen.the razer phone isn't big enough/popular for third parties to bother making replacements. Hence no roms in development.. If your lucky you may find one on eBay several months down the line, the lenovo screens are no available for £85 from China. They may do the same for razer

 

[SeriousFlash]

The glass really isn't that great but you can get a screen protector from gearbest for 90 cents once you have a new screen