Razer phone stuck on boot screen after attempted root

[adroit14]

I followed this guide:https://forum.xda-developers.com/razer-phone/how-to/twrp-magisk-fullproof-guide-razers-wifi-t3756137 to root my razer phone. This was the first time I tried, so I used the steps all the way at the bottom. After rebooting around step 7, it has stayed on the logo for around 3 hours now. It's not detected by ADB, so I cant flash anything or reboot it, and the buttons are not responding. I've tried holding the power button with volume down, and other combinations but it just doesn't work. I'm wondering, is there any solution for this? Or do I just need to wait for the battery to die? Thanks in advance for any responses.

 

[Jonlines94]

Hi

to get to another mode you need to have the phone connected to a PC or Mac, so plug it into the usb and power off, once it is off hold volume down, this should make it go into download mode from there follow this link ( https://forum.xda-developers.com/razer-phone/help/razer-phone-os-t3772424 ) and you should get back to stock and you can retry to root from scratch or leave your phone as stock

Hope this helps

 

[tabletalker7]

I followed this guide:https://forum.xda-developers.com/razer-phone/how-to/twrp-magisk-fullproof-guide-razers-wifi-t3756137 to root my razer phone. This was the first time I tried, so I used the steps all the way at the bottom. After rebooting around step 7, it has stayed on the logo for around 3 hours now. It's not detected by ADB, so I cant flash anything or reboot it, and the buttons are not responding. I've tried holding the power button with volume down, and other combinations but it just doesn't work. I'm wondering, is there any solution for this? Or do I just need to wait for the battery to die? Thanks in advance for any responses.

If you got it to download mode but cannot communicate with the phone check your fastboot and drivers. You need Google USB drivers and the absolute latest fastboot. There are other posts here that can help you find the right stuff

 

[incinandseril]

I followed this guide:https://forum.xda-developers.com/razer-phone/how-to/twrp-magisk-fullproof-guide-razers-wifi-t3756137 to root my razer phone. This was the first time I tried, so I used the steps all the way at the bottom. After rebooting around step 7, it has stayed on the logo for around 3 hours now. It's not detected by ADB, so I cant flash anything or reboot it, and the buttons are not responding. I've tried holding the power button with volume down, and other combinations but it just doesn't work. I'm wondering, is there any solution for this? Or do I just need to wait for the battery to die? Thanks in advance for any responses.

I assume your phone looks just like mine at the moment.
Happened to mine after running the ODP flash_all.
What's odd is I had run it multiple times because trying the different GSIs and going back to nougat once.
The last time I ran it, it resulted in this.
I've tried multiple computers and cables to no avail.

 

[tabletalker7]

I assume your phone looks just like mine at the moment.
Happened to mine after running the ODP flash_all.
What's odd is I had run it multiple times because trying the different GSIs and going back to nougat once.
The last time I ran it, it resulted in this.
I've tried multiple computers and cables to no avail.

Mine was stuck like that months ago. I let it run the battery dry, charged it full, and followed the instructions from Razer to flash stock files. It worked for me

 

[incinandseril]

Mine was stuck like that months ago. I let it run the battery dry, charged it full, and followed the instructions from Razer to flash stock files. It worked for me

That was my next thing.
Seems mine ran out of juice earlier.

It's automatically kicking to that screen once plugged in.
Completely dead, the charging light blinks red for a minute to get it on, then jumps to the logo screen, charging light turns off.
Kind of thinking mine is toast :-/

 

[Jonlines94]

That was my next thing.
Seems mine ran out of juice earlier.

It's automatically kicking to that screen once plugged in.
Completely dead, the charging light blinks red for a minute to get it on, then jumps to the logo screen, charging light turns off.
Kind of thinking mine is toast :-/

Hi follow the link from my comment above and give yours a try, don't think yours is toast just think it's in a boot loop cycle

My comment is second one down

 

[D4rkn3ss90]

I assume your phone looks just like mine at the moment.
Happened to mine after running the ODP flash_all.
What's odd is I had run it multiple times because trying the different GSIs and going back to nougat once.
The last time I ran it, it resulted in this.
I've tried multiple computers and cables to no avail.

I´ve got this Screenproblem with the Oreo Update with sideload, it flash but then only this Screen, i found my mistake.
My solution was to do an critical unlock for Bootloader, than install 7.1 and than sideload 8.1 OTA, now it works very fine and much smother than before

 

[thrussy]

[EDIT] After letting the battery run dry again last night, plugging my phone back into my laptop booted into download mode, again with the same display as below. Fastboot again recognised the device & after doing some searching, I'd seen another suggestion somewhere else I hadn't yet tried, which was forcing the phone to partition a (to be honest I couldn't even remember which partition I'd left it in from the attempted root)
The command is "fastboot set_active a && fastboot reboot"
I did this as soon as I was able to, rather than leaving it charging (this may be unrelated, but worth considering if you're still stuck)
after this, I got to the Razer logo screen lock (instead of the blank screen lock below), I was then able to follow Razer's instructions - which are linked in one of the comments on the link from the 2nd post here (hope that makes sense)
Now I'm happy to report everything is working, back to factory
I hope this can help someone else [EDIT]

I'm unfortunately in the same position, did you have any luck flashing back to factory?

I also tried following the guide from the 2nd link, these were the steps I took:
(I can confirm my bootloader is unlocked & critical also unlocked)

1. allowed battery to run dry
2. plugged into laptop whilst holding volume -
3. phone now in download mode with battery charge symbol on screen, I left it some time to charge but noticed it got stuck as per the screenshot (for approx. 6 hours)
4. device not recognised by adb, but recognised by fastboot
5. phone not accepting any fastboot commands, when attempting 'flash_all.bat' just hangs on the first line (flash partition:0 gpt_both0.bin), I have to close command line & reopen to try anything else, however whatever I try I get the same result, so basically the only responses I'm getting from fastboot are that it is aware of the device and confirms the bootloader incl. critical is unlocked

My next thought was the perhaps the phone attempted to boot once it reached the picture charge level and therefore locked in the same way it had initially on the razer logo. Should I attempt flashing the factory image immediately once the phone enters download mode, rather than allowing it to continue charging until it's flashed? Any ideas would be greatly appreciated!

Cheers

 

[TopShelfThots]

Been a while since anybody posted, I know... but did anyone who had this problem end up figuring it out? I am in the same situation and am freaking out a little bit, I JUST got this phone...