Razer Phone stuck on splash screen

[OeTeJuNiOr]

Hey, i have a really big problem. My Friend has a Razer Phone 1 and had magisk install on it. He did not want it anymore so he could use his online banking app. He opend the magisk app and clicked deinstall. Than it booted to TWRP and he restarted it. It was still booting to TWRP. So he startet the bootloader and did a factory reset. But now it's not doing anything. It just sits there in there on the splash screen. It's not saying anything about it that it has a unlocked bootloader. He did not lock the bootloader. I have downloaded the newest version from razer but i cannot use it because i cant go to the bootloader anymore. I tried to restart it but with no luck. Has anybody an idea on what can i try? He realy needs his phone.

Thanks.

 

[-SKYLINE-]

Just ruling out some fundamental issues, did you plug in a USB cable to connect your Razer Phone to your computer (if you did, try another USB cable and/or another computer/even connect to another phone), Power Off the Phone, then turn it on and immediately press and hold the Volume Down button for Download Mode (or hold the Volume Up button for Recovery Mode).

EDIT: btw, opposite from what your friend did, I have Magisk installed so I can use banking apps. not sure why he wants to remove it.

 

[twelfth]

It just sits there in there on the splash screen. It's not saying anything about it that it has a unlocked bootloader. He did not lock the bootloader. I have downloaded the newest version from razer but i cannot use it because i cant go to the bootloader anymore.

Hold down Vol Down and Power until you can manage your way back into Fastboot/Bootloader mode and reflash everything from the system images provided by Razer.

At some point you should be able to interrupt the bootloop to be able to get the Vol Down button being held down recognized that the phone should go to Fastboot.