Realme 7 Pro Rejects my Password

[thisisabyz]

Hello,
I have a realme 7 pro and this morning, after I turned it on, I entered the required password after rebooting and it rejected it.
The last time I used the phone was yesterday and I neither changed the password (it has been the same for months), nor did update.
How on earth is this possible?
I have never modified the system files since I bought the phone (no modding) and the bootloader is still locked (that's why I think I can't access the fast boot mode).
I can only access engineering mode and recovery mode.

Thank you in advance for your help.

 

[mvikrant97]

Hello,
I have a realme 7 pro and this morning, after I turned it on, I entered the required password after rebooting and it rejected it.
The last time I used the phone was yesterday and I neither changed the password (it has been the same for months), nor did update.
How on earth is this possible?
I have never modified the system files since I bought the phone (no modding) and the bootloader is still locked (that's why I think I can't access the fast boot mode).
I can only access engineering mode and recovery mode.

Thank you in advance for your help.

That's strange. Phone rejects the password even if it entered correctly if someone has tried to enter the password incorrectly earlier without your knowldge.
Please allow some time and then enter it again.

 

[thisisabyz]

That's strange. Phone rejects the password even if it entered correctly if someone has tried to enter the password incorrectly earlier without your knowldge.
Please allow some time and then enter it again.

First of all, thank you for your reply!
I wasn't aware of this defense mechanism of smartphones, however to my knowledge no one has tried to access my phone by mistaking the password...
In any case, I will wait 24 hours without making any further attempts and then try again to enter it

 

[thisisabyz]

I just tried again but nothing.
To your knowledge is there any company that performs such unlocks? I am only interested in recovering the data which is very important, otherwise I would have formatted it....

 

[Timmmmaaahh!]

I just tried again but nothing.
To your knowledge is there any company that performs such unlocks? I am only interested in recovering the data which is very important, otherwise I would have formatted it....

There are a few problems with such requests:

• They often come from people with stolen devices (knowingly or not, no judgements here)
• It's borderline illegal, which contests our 'do not get us in trouble' rule
• There's often payment involved with such services (and rarely any guarantees), also against our rules
• You'll find several "tools" to "help you" but they are often bundled with malicious software

In short, though we do support some good old exploit sparring, the topic resides in a dark corner. Nonetheless it's good to ask around, perhaps there's other people with the same problem (2 years after release, unlikely) or someone has heard of a rare bug related to the matter.

IMHO your best bet would be getting in touch with Realme (find them here). Definitely keep us updated if you do!

 

[exdeeei]

I also have this Realme 7 Pro (issue/bug? IDK) since January 11, 2023
I have set face recognition but useless after rebooting phone.
In Realme UI recovery mode v1.2, before using any commands like

1. Install from storage
2. Online update
3. Wipe data

Phone asks for lockscreen password FIRST. Even PIN is what I set.
Also I need to recover my data first before doing ALL Methods to gain access again.
Please help us.

Edit: I just add more details about mine.
RMX2170
Android 11
non rooted, I dont have plan to modify first.
That's why I did not enable "USB Debugging" before I encountered this "lockscreen PIN problem". Which is I need right now to establish connection between android & pc.

(Forgot password is also useless they just recommend to bring this to Service Center to factory reset but, goodbye files.)

 

[thisisabyz]

1. Install from storage
2. Online update
3. Wipe data

Phone asks for lockscreen password FIRST. Even PIN is what I set.

It also applies to me

RMX2170
Android 11

My model is also RMX2170 but i have Android 12.

That's why I did not enable "USB Debugging" before I encountered this "lockscreen PIN problem". Which is I need right now to establish connection between android & pc.

Unfortunately, I am also in this situation, I can basically only use *#899#


For now, I contacted Realme who referred me to a local shop. I have contacted them but am still waiting for a response. I have a hunch that we will lose the data....

 

[Arealhooman]

If the device is encrypted, you can not access data without unlock. Maybe Realme have something they can flash to EDL to unlock the phone and access data….