REALME 9 4G (RMX3521) update issues

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Farouk21325

Member
May 31, 2022
10
1
I have a REALME 9 4G (RMX3521) under the RMX3521_11_A05 version, I received the RMX3521_11_A11 update version, but I can't install it. The downloading is always successful, but stucks after that at the extraction step (don't start and stays at 0.0%), I tried many methods, like clearing cache of the "system update app", rebooting, resetting the phone, but no one worked for me.


realme 2.jpg
realme.jpg

Thank you for your help.
 
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ramzi88

New member
Jun 2, 2022
2
2
I think the problem resolved by support. I received new update message, the phone restarted and finished the update. I think the removed this new update. باينة عليكم جزايريين
 

Farouk21325

Member
May 31, 2022
10
1
I think the problem resolved by support. I received new update message, the phone restarted and finished the update. I think the removed this new update. باينة عليكم جزايريين
Ana DZ le reste aucune idée... hih jatni la mise a jour Hmd... wlh habelni ana goult le probleme men 3endi bark... bessa7 la version chwi 9dima nn ?? rana f A-09 w kayen f li waslathoum la A-14 j pense.
 

ramzi88

New member
Jun 2, 2022
2
2
Ana DZ le reste aucune idée... hih jatni la mise a jour Hmd... wlh habelni ana goult le probleme men 3endi bark... bessa7 la version chwi 9dima nn ?? rana f A-09 w kayen f li waslathoum la A-14 j pense.
باينة التحديث الجديق فيه مشكل على هاديك نحاوه و رجعو للأول المستقر

Mod translation via GT: The new update has a problem with your guide, we moved it and went back to the first stable
 
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  • 1
    @Farouk21325 @salahskull I also face this issue. But Here is how I succeeded in installing the update.

    Steps I went through.

    1. Download the latest OTA app (com.oplus.ota) from here.
    2. Install it. It is for OnePlus. But no issue it will work for Realme too.
    3. Go to settings > apps > apps management
    4. Tap on the 3 dots in the top right corner. Select Show system apps.
    5. Search for "software update".
    6. Clear the cache and data of the Software update app.
    7. Restart your mobile.
    8. Check the system update.
    9. Click Download and let it complete.
  • 2
    the same thing for me today. how do we resolve it?
    2
    I think the problem resolved by support. I received new update message, the phone restarted and finished the update. I think the removed this new update. باينة عليكم جزايريين
    1
    I have a REALME 9 4G (RMX3521) under the RMX3521_11_A05 version, I received the RMX3521_11_A11 update version, but I can't install it. The downloading is always successful, but stucks after that at the extraction step (don't start and stays at 0.0%), I tried many methods, like clearing cache of the "system update app", rebooting, resetting the phone, but no one worked for me.


    realme 2.jpg
    realme.jpg

    Thank you for your help.
    1
    same with me too, i hope it can resolved
    1
    @Farouk21325 @salahskull I also face this issue. But Here is how I succeeded in installing the update.

    Steps I went through.

    1. Download the latest OTA app (com.oplus.ota) from here.
    2. Install it. It is for OnePlus. But no issue it will work for Realme too.
    3. Go to settings > apps > apps management
    4. Tap on the 3 dots in the top right corner. Select Show system apps.
    5. Search for "software update".
    6. Clear the cache and data of the Software update app.
    7. Restart your mobile.
    8. Check the system update.
    9. Click Download and let it complete.