Question Rear camera Portrait mode

[anvoh]

I recently buy this Xiaomi 11T Pro, but encounter an issue with the camera. When I switch to Portrait mode while using the rear camera, the camera would freeze at the blurry scene when I first switch. I can switch to other camera mode, but cannot press switch to front or view previous image.
Front camera Portrait mode is working normally. Is there anyone encountering the same issue, and have you find a fix yet ? I have tried factory reset to no avail.

 

[sushuguru]

I recently buy this Xiaomi 11T Pro, but encounter an issue with the camera. When I switch to Portrait mode while using the rear camera, the camera would freeze at the blurry scene when I first switch. I can switch to other camera mode, but cannot press switch to front or view previous image.
Front camera Portrait mode is working normally. Is there anyone encountering the same issue, and have you find a fix yet ? I have tried factory reset to no avail.

I have no problem here, using Global 12.5.7, if you have alr factory resetted without fixing it, you can try to test the camera to know whether if it's hardware issue or not.
To do this go to Settings -> About phone -> All specs, scroll down to Kernel version and tap it multiple times until an app called CIT opened, the keep scrolling down until you see all the camera modules, they should be rear, front, macro and ultra camera with the number 25, 26, 27, 29 respectively. You can then test them one by one to know if it's still working or not.

 

[anvoh]

I have no problem here, using Global 12.5.7, if you have alr factory resetted without fixing it, you can try to test the camera to know whether if it's hardware issue or not.
To do this go to Settings -> About phone -> All specs, scroll down to Kernel version and tap it multiple times until an app called CIT opened, the keep scrolling down until you see all the camera modules, they should be rear, front, macro and ultra camera with the number 25, 26, 27, 29 respectively. You can then test them one by one to know if it's still working or not.

I have tried following your instructions and able to test the first three modules successfully. But for Ultra camera, it cannot start taking picture. Was you able to test ultra camera, or is it just me?

 

[sushuguru]

I have tried following your instructions and able to test the first three modules successfully. But for Ultra camera, it cannot start taking picture. Was you able to test ultra camera, or is it just me?

Funny, all modules show up for me, the preview works perfectly but failed to take pictures. May be you can try some 3rd party apps like Aida64 to see if the camera still works.

 

[nousernamesorry]

Which version are you on? Global or other?

Maybe see, if theres an newer version camera apk online from the one in your phone. Maybe that could fix the issue.

 

[anvoh]

I don't know how but the issue is gone for now. I noticed that the problem is with the ultra-wide camera, which affect the 0.6x zoom, portrait mode, and the Ultra-wide lens. I have done one more factory reset, then when it freeze, I switch out and back to the camera, which seem to solve the issue. Now it work normally, and I can also test Ultra camera in CIT.