Question Reboots

[abrahamjones]

It is not magisk or custom kernel. Same happens to me too. The issue is discussed here:

https://zentalk.asus.com/en/discussion/64387/zenfone-9-randomly-restarts/p11

 

[deepsync]

My reboots do not happen while charging, FWIW. And they're always while the phone is idle (sitting on desk). I look up and see it's spontaneously rebooting...

Same here - I turned it in for repair - 4 weeks and pending...

 

[Windoors]

those who get random reboots, what's your zenfone 9's variant? could it be only certain variants have this problem? it can be found at the back of the box in which the phone is sold, it's probably the part after A12002, such as 1A006EU.

 

[deepsync]

I got a replacement unit now 8/256. No reboots so far.

 

[craznazn]

TBH, I haven't experienced any reboots since upgrading to A13

 

[sakun-ice]

It is not magisk or custom kernel. Same happens to me too. The issue is discussed here:

https://zentalk.asus.com/en/discussion/64387/zenfone-9-randomly-restarts/p11

I have done tests. After buying the phone, I spent a few days and everything was fine. After opening the bootloader and installing magisk, the phone would reboot every 4-5 days for 2-3 weeks. After that, I went back to stock rom and have gone 3 weeks straight without a reboot. I have reinstalled magisk and after a little over a week I have had a reboot again. Everything seems to indicate that it is some software with magisk.

 

[Hermann2306]

But not in general with all phones, i had no reboot with or without magisk.

 

[jamesalfred]

In case someone's still interested: as of January 2023, the issue seems to stem from defective motherboard. Board replacement will resolve the issue. However, I personally am worried about the longevity of the unit. What causes the defect on the board? Solder points? Another "ramdump" like Zenfone 8?

 

[NisseGurra]

Just got en reboot om my 12/256, 1st ever. Lets see it this be one of many
Edit: 2nd reboot, both during charging
Edit 2: some 20 reboots now, pretty much useless phone now, let see what support says

 

[sakun-ice]

Just got en reboot om my 12/256, 1st ever. Lets see it this be one of many
Edit: 2nd reboot, both during charging
Edit 2: some 20 reboots now, pretty much useless phone now, let see what support says

Since when do you have the smartphone ?

 

[NisseGurra]

Since when do you have the smartphone ?

August 2022, been fine up to now

 

[craznazn]

August 2022, been fine up to now

A12 or A13? I was getting inconsistent reboot behavior on A12 but A13 has been pretty solid, 1 reboot every 3-4 days.

 

[NisseGurra]

A12 or A13? I was getting inconsistent reboot behavior on A12 but A13 has been pretty solid, 1 reboot every 3-4 days.

A12, updated to A13, looks better now. Let see if it gets more stable.