Receiving muted calls

[Gargantuantua]

I have a relative who uses boost mobile. I'm not sure what phone they have. When they call me or I call them half the time it literally makes no noise. They will call me and when I answer all I hear is silence and they have to recall sometimes 2 or 3 times. Sometimes when I call them they will answer and we both hear nothing but silence as well.

I'm not sure if it's something on my end or hers. When she calls my girlfriend who is on verizon with sgs3 though it never happens. Does anyone have any idea what would cause this?

Sent from my LGLS990 using XDA Free mobile app

 

[_Dennis_]

Have you done anything to your phone?
Does it happen on Wi-Fi calling, cell network, or both?
Do you get the same problem with others on boost?

 

[Gargantuantua]

Actually I had an sgs3 before I got the lgg3 and I had the same exact problem. It happens on wifi calling or over normal data. I don't know anyone else who uses boost unfortunately.

Sent from my LGLS990 using XDA Free mobile app

 

[_Dennis_]

Not sure then a quick google search shows nothing for boost sprint muted calls.