Recent Apps menu not working sometimes

[Chocolina]

This happens anytime I boot the device and the problem can persist up to many hours until the menu just decides to work...

Basically whether I use gesture controls or nav buttons, the recent Apps menu does not work. Kind of a big problem for me because I'm a heavy multi-view user.

I mash the button, hold them down, reboot the device, unistalled Nova because it's the one app that brings up anything about recent...

I looked around the forum some, is no one really not also dealing with this problem?

Also how do I boot into recovery mode, and can I boot into fastboot? My OEM toggle isn't grayed out

 

[Mejilan]

I haven't had this issue, and I replaced LG's Home Launcher with Nova Prime on my first day.
I also replaced the stock Android 10 gestures with Fluid Navigation Gestures.
I suppose there could be something about how FNG triggers the Recents panel that makes it more reliable/consistent, but I kind of doubt it.

I basically have my phone set up as a super-charged replacement for my beloved but aging LG V30.
Even without root, everything is gravy so far.

You can access ADB commands and Fastboot for certain apps to get around not having root (it's why I can have FNG force-hide the Navigation Bar despite disabling Android 10's stock gestures), but I do not think there is a way to reboot to the Bootloader.
I did find some instructions about holding down the Volume Up + Power buttons to boot into Recovery, but it appears to be a generic copy-paste rooting instructions taken from other phones and adapted for the LG V60 without actually verifying that it works. The article even mentions that it's a generic article that works for "most phones" and implies that it may not be viable for our phone. So... /shrug

 

[Chocolina]

I factory reset, and I thought the problem was fixed, but after I booted/rebooted again, the problem persisted again.

Would it have anything to do with uninstalling apps?
Almost immediately after I factory reset I went straight to uninstalling most the pre-loaded Google apps I was able to remove and the t-mobile & LG apps like Whale instead. I also Uninstaller the game loft games too.

My knowledge of Android tells me that shouldn't be the case, especially since they werent considered system apps, but from a fresh install this shouldn't be an issue.

I should also point out that I have show touches and touch data enabled, and I can touch/see the button reacting to my inputs, it's just not responding with the function

 

[minoch]

That is an unusual issue. Sounds like you tried it all. You might call LG or its time for that phone to take a trip back to T-Mobile. Best of luck.

Sent from my LM-V600 using Tapatalk

 

[Mejilan]

I used ADB to uninstall a toooooon of LG and AT&T bloat and a bunch of pre-installed games.
I was being somewhat aggressive with my uninstalls, and did not consult a guide about what was safe and what wasn't (mainly, because I couldn't find one for our phone).
I haven't had a single issue with the Recents panel not pulling up. That said, with Nova and FNG, I'm not using whatever stock solutions exist out-of-the-box for pulling up Recents.
You did mention Nova in your OP, but have you tried some third-party gesture or buttons solutions for pulling up your Recents? Do they fail too?

It's also my understanding that uninstalling bloat via ADB is not a permanent solution (I can still see the apps in my apps list in Settings, they just have a "not installed" next to them, or some such). I recall reading that a factory reset will restore all of them. Since your issue is persisting after a factory reset, I have to assume the problem is not related to anything you uninstalled.

Are you on the newest system firmware? I believe T-Mo and know for sure that AT&T have released updates bringing Android's April 2020 security patch to our devices. There MAY be some minor bug fixes included with the roll-out.
If you're still experiencing issues after the firmware update and factory resets, I'll have to echo minoch's advice and suggest that you consider getting an in-warranty exchange either via your carrier or LG directly, whichever is faster/easier. If going to your carrier, try to make sure that you're phone is currently experiencing the bug in order to be able to demonstrate it to the store rep to expedite the exchange.

---------- Post added at 11:42 AM ---------- Previous post was at 10:52 AM ----------

Sorry for the double post, but I was interacting in another thread (A Worthy Upgrade? URL: https://forum.xda-developers.com/lg-v60-thinq/help/worthy-upgrade-t4083111) and someone there reported issues with the Recents Panel not working properly at times. They seemed to narrow it down to using pop-up instances of apps. Maybe hit up that thread for more details. But are you using pop-up windows in conjunction with Nova as well? There seems to be some kind of conflict there, though it's an issue I'm not experiencing, since I'm using Fluid Navigation Gestures for most of my gestures, not Nova's gestures (or the stock Android 10 gestures).

 

[rkingsparx81]

Recent software update from TMobile fixed that issue for me

 

[shook187]

This happens anytime I boot the device and the problem can persist up to many hours until the menu just decides to work...



Basically whether I use gesture controls or nav buttons, the recent Apps menu does not work. Kind of a big problem for me because I'm a heavy multi-view user.



I mash the button, hold them down, reboot the device, unistalled Nova because it's the one app that brings up anything about recent...



I looked around the forum some, is no one really not also dealing with this problem?



Also how do I boot into recovery mode, and can I boot into fastboot? My OEM toggle isn't grayed out

I have this problem and usually occurs when I decide to use multi window. After I'm done using multi-window recent apps don't work I just see my current wallpaper and nothing else. I get it to work again by switching from gestures to navigation buttons or vice versa.

Sent from my LM-V600 using Tapatalk

 

[Chocolina]

I have this problem and usually occurs when I decide to use multi window. After I'm done using multi-window recent apps don't work I just see my current wallpaper and nothing else. I get it to work again by switching from gestures to navigation buttons or vice versa.

Sent from my LM-V600 using Tapatalk

While I am a heavy multi-window / PiP user and that may be the issue, the problem starts when I boot or reboot, before I even have the chance to use it.

I have tried switching between gesture and buttons before creating this thread but that didn't work.

It's a little less stressful though to know I'm not crazy and am not the only one dealing with this issue

 

[Chocolina]

I used ADB to uninstall a toooooon of LG and AT&T bloat and a bunch of pre-installed games.
I was being somewhat aggressive with my uninstalls, and did not consult a guide about what was safe and what wasn't (mainly, because I couldn't find one for our phone).
I haven't had a single issue with the Recents panel not pulling up. That said, with Nova and FNG, I'm not using whatever stock solutions exist out-of-the-box for pulling up Recents.
You did mention Nova in your OP, but have you tried some third-party gesture or buttons solutions for pulling up your Recents? Do they fail too?

It's also my understanding that uninstalling bloat via ADB is not a permanent solution (I can still see the apps in my apps list in Settings, they just have a "not installed" next to them, or some such). I recall reading that a factory reset will restore all of them. Since your issue is persisting after a factory reset, I have to assume the problem is not related to anything you uninstalled.

Are you on the newest system firmware? I believe T-Mo and know for sure that AT&T have released updates bringing Android's April 2020 security patch to our devices. There MAY be some minor bug fixes included with the roll-out.
If you're still experiencing issues after the firmware update and factory resets, I'll have to echo minoch's advice and suggest that you consider getting an in-warranty exchange either via your carrier or LG directly, whichever is faster/easier. If going to your carrier, try to make sure that you're phone is currently experiencing the bug in order to be able to demonstrate it to the store rep to expedite the exchange.

---------- Post added at 11:42 AM ---------- Previous post was at 10:52 AM ----------

Sorry for the double post, but I was interacting in another thread (A Worthy Upgrade? URL: https://forum.xda-developers.com/lg-v60-thinq/help/worthy-upgrade-t4083111) and someone there reported issues with the Recents Panel not working properly at times. They seemed to narrow it down to using pop-up instances of apps. Maybe hit up that thread for more details. But are you using pop-up windows in conjunction with Nova as well? There seems to be some kind of conflict there, though it's an issue I'm not experiencing, since I'm using Fluid Navigation Gestures for most of my gestures, not Nova's gestures (or the stock Android 10 gestures).

I use Nova, but I'm not using gestures for navigation, I opted to use buttons instead, but the problem (when it happens) persists when I use either navigation method. Pulling up from the bottom and holding to bring up recent doesn't work.
Also on Nova you can create shortcut buttons to bring up recent that don't involve the navigation, but that still doesn't work. Recent as a function just doesn't appear to work... Until sometime later, it decides to want to.

Then after that there's no more problems.... Until I reboot or turnoff the device, then I gotta deal with the issue again.

This happens with and without the dual screen case

 

[Chocolina]

Recent software update from TMobile fixed that issue for me

I'm on recent, no luck

 

[minoch]

I'm curious did you call T-Mobile to get their take on this issue?

Sent from my LM-V600 using Tapatalk

 

[Chocolina]

That is an unusual issue. Sounds like you tried it all. You might call LG or its time for that phone to take a trip back to T-Mobile. Best of luck.

Sent from my LM-V600 using Tapatalk

I wouldn't say I tried everything, just maybe everything I can think of on my own without root. I even googled the problem on other phones, they suggested activating Google assistant for whatever reason, which I tried and surprisingly it worked, but when the recent problem came back, the assistant thing didn't fix it again. I guess it was a placebo effect like blowing into old NES carts to get them to work

 

[Chocolina]

I'm curious did you call T-Mobile to get their take on this issue?

Sent from my LM-V600 using Tapatalk

I bought unlocked with no EIP new/mint from another party, I'm not a tmo user, I use metro

Tmo really won't offer much support for a non customer

 

[minoch]

Sorry when you spoke of removing T-Mobile Apps I made an assumption. Maybe Time to try LG and Social Engineering.

Sent from my LM-V600 using Tapatalk

 

[Mejilan]

Other than maybe trying a third-party gestures app (such as Fluid Navigation Gestures, which I'm using and not experiencing anything remotely resembling this issue), I'm out of ideas.
Best of luck! And if you manage to solve the problem, please return here and post your solution. It could be of help to others.

 

[Chocolina]

I noticed lg let's you record your screen so I posted one on my first post showcasing my navigation woes

 

[Chocolina]

Other than maybe trying a third-party gestures app (such as Fluid Navigation Gestures, which I'm using and not experiencing anything remotely resembling this issue), I'm out of ideas.
Best of luck! And if you manage to solve the problem, please return here and post your solution. It could be of help to others.

I rather have buttons but the app doesn't work anyway because recents as a function isn't responding

 

[Mejilan]

Hmmmm, I'm out of ideas. I don't know what else to try. :/

 

[mexamilian]

This happens anytime I boot the device and the problem can persist up to many hours until the menu just decides to work...

Basically whether I use gesture controls or nav buttons, the recent Apps menu does not work. Kind of a big problem for me because I'm a heavy multi-view user.

I mash the button, hold them down, reboot the device, unistalled Nova because it's the one app that brings up anything about recent...

I looked around the forum some, is no one really not also dealing with this problem?

Also how do I boot into recovery mode, and can I boot into fastboot? My OEM toggle isn't grayed out

Thread is getting old but heck if someone happens to come across it searching, might help for them. Don't judge, you know who you are.



SOLUTION:

@Chocolina @Mejilan

*My Device - USA S21 Ultra Verzion oem, loaded latest Tmobile FW as of this writting via odin v3.14.1_3B_P.*

De-bloated 245 apps with 210 left, which i left alone.

Had the the same problem.

Decided to adb uninstall samsungs OneUI launcher (com.sec.android.app.launcher) as part of de-bloat process, i generally use Nova Prime Launcher as default.

Thought it might be gestures related or some overlays i removed.

Restored all packages back to default then one by one uninstalling this time rebooting after every one uninstall.

Though it was the default launcher at 1st, restored it, problem was i restored it but didn't reboot device.

It turned out uninstalling Samsungs default launcher called OneUi caused this issue, enabling/restoring it made the recent apps button function again.


Reinstall your default launcher. Fixed for me, execute the command then reboot device.