Recording stopped from overheating

[ccs86]

Has anyone else gotten this? It's about 87* out, but I've kept the phone in the shade. After two 4k videos clips, maybe 30 sec each.

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[synplex]

Has anyone else gotten this? It's about 87* out, but I've kept the phone in the shade. After two 4k videos clips, maybe 30 sec each.

Sent from my 2PZC5 using Tapatalk

It's about 94 Degrees F in Miami Fl today and I record 4K for about 20-30 mins straight (5-6 Mins Clips) today No problems here. Maybe a rogue app in the background. Check your Memory Manager and restart your phone. If that doesn't work Wipe(reset) your U11.

 

[ccs86]

It's about 94 Degrees F in Miami Fl today and I record 4K for about 20-30 mins straight (5-6 Mins Clips) today No problems here. Maybe a rogue app in the background. Check your Memory Manager and restart your phone. If that doesn't work Wipe(reset) your U11.

Case or no case?

I was using the included case at the time, which can definitely hold in heat. I had also been watching a few YouTube videos first over mobile data.

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[borisb]

My phone gets super hot too!

 

[ccs86]

I just installed the CPUTemp app and will try to quantify it if it happens again.

I'm definitely noticing intermittent lag. Not sure if it's bloatware, thermal throttling, or both.

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[ccs86]

Did a quick test:

- No case
- Inside at 74*F
- Recording 4k video for 5 min

The CPU temp rose from an idle temp of 36*C pretty quickly, then settled at around 46*C.

Anyone know what the max temp is on these 835's?

 

[ccs86]

Now just dubbing around in the Tapatalk app (on Wi-Fi), for 10min or so, it has yet to drop below 44*C

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[ccs86]

This seems a little odd. The CPU frequency flat line in this screen shot, is screen off. Why would it stay fixed around 1000MHz with screen off, then dip down as low as 300MHz while on?

 

[Howling Wolf]

It just happened to me today, but I must tell I was in the sun recording a video of my little girl in her swimming pool in the shade...
I didn't touch any video setting, so I don't know if it's in 4k by default...

 

[ccs86]

It just happened to me today, but I must tell I was in the sun recording a video of my little girl in her swimming pool in the shade...
I didn't touch any video setting, so I don't know if it's in 4k by default...

Interesting.

I think mine was in 1080 by default.

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[x_d_n]

This probably won't help but I did a quick test yesterday, room temperature was roughly 30°C, battery temperature was 35°C and I set it to record 4K video for about 15 mins (3 clips).

No overheating warnings and the peak temperature reached was 46°C.

 

[kruc Ire]

You should try using power saver mode. I never turn mine off on my HTC phones. It makes a lot of difference.

 

[fuuma]

Has anyone else gotten this? It's about 87* out, but I've kept the phone in the shade. After two 4k videos clips, maybe 30 sec each.

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Hi,
I have same problem here and my phone verry hot video is stopped du to overheating.

 

[ccs86]

You should try using power saver mode. I never turn mine off on my HTC phones. It makes a lot of difference.

Nah

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[kruc Ire]

Nah

Oh yeah. Unless u are keeping your phone in the sun or hackers are targeting it despite your data being off. Haha

 

[ppaasseeii]

Happened to me too. Phone was outside in the shade, about 80F. After 10 sec of videos, it stopped.

 

[mr_stoosh]

I was out in the garden and it was 29 degrees. The phone was recording at 1080p and shut down after 6 mins recording.

I tried recording indoors today and the temperature of the phone shot up to 49 degrees then shut the camera down. As a result of the heat being generated I lost at least 6% of battery life. This clearly isn't normal.

 

[grafik2]

Anyone contact HTC yet?

 

[mr_stoosh]

I've got in touch with them and it's definitely not normal. They've asked me to send the device back and mark it as DOA.

Maybe anyone else having the same issue should contact HTC as well.

 

[mbaseball3]

Wife's S8 does the exact same thing after a few minutes of videos and pictures.

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