man i no i have to be getting on ur nerves and i sincerely apologize...but i have the correct firmware DL but nothing will flash it...and no on my dev manager is comes up as a moto 4 for some reason...if u can point me one last time, if i dnt get it this time ill put it in a drawer..srry
---------- Post added at 06:25 AM ---------- Previous post was at 06:23 AM ----------
an i no i have to be getting on ur nerves and i sincerely apologize...but i have the correct firmware DL but nothing will flash it...and no on my dev manager is comes up as a moto 4 for some reason...if u can point me one last time, if i dnt get it this time ill put it in a drawer..srry
I cannot and will not help you any further, as I explained in my last comment, because I don't have the James device.
I have the Pettyl device.
I don't go searching for device firmwares and reading flashing instructions for a different devices to one I have.
The XT1920-15 (Pettyl) that I have has android 8.1 Go edition and its own set of flashing instructions that are mostly different to your James XT1921-2 that has android 8.0.
I'm going to skip offering you anymore advice or assistance, because I have no experience of using the James device - it would be very foolish and very wrong of me to try and help you and possibly cause you even more problems.
That is why I said in my last comment I cannot help you any further - not to be mean to you - because I don't know what to do to get your device working, especially of you say it's showing Moto E4......
Xda is full of people who claim they are "experts" and know everything - the problem with that is if you was to follow one of these self proclaimed "experts" advice, I'm sure your James would end up a useless paperweight - and I don't want that just as much as you don't want that.
I'm not about to jump on that bandwagon and try, I'm afraid.
All I can suggest you do is goto the E5 firmware thread
https://forum.xda-developers.com/moto-e5/how-to/firmware-moto-e5-xt1944-4-dual-sim-t3820901
Read all the comments from James users or search James using the XDA search function, as I'm sure you will find what you need there, not here.
Sorry.
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