Red tint on the screen

jc83

Senior Member
Apr 27, 2009
118
7
0
Heres what I've notice on my 2 S8 devices received (black & orchid) compared to my silver s7 edge

S7 edge - viewed straight is white colored screen. No red hue but when viewed at angle has noticeable blue/green hue.

S8 black - viewed straight is white but slightly warmer vs S7 edge & S8 Orchid. Viewed at angle slight reddish hue but perhaps normal when viewing amoled at angle?

2. S8 orchid - viewed straight is white but more blueish hue than s8 black. But viewed at angle is definitely more reddish hue VS S8 black. This is only when viewing phone at angle so not sure if its an issue or not. This is my wife's phone and she is not nearly as picky as my so we'll see.

Take away for me here is my S7 edge viewed at angle is has a very noticeable blue/green hue. S8 Black viewed at angle has slight reddish hue ans S8 Orchid viewed at angle has a more noticeable reddish hue. All phones viewed straight are white.
 
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DLovo313

Senior Member
Dec 1, 2012
272
141
0
I've played with all the settings, it gets a little better but it's still very noticeable on my S8+.

What's everyone's manufacture date? If you match mine does yours have the Red Tint too...? IMG-20170420-WA0015.jpgScreenshot_20170420-102918.png

Sent from my S8+
 

ljg600

Senior Member
Jan 21, 2013
90
30
0
Samsung is in Trouble

Why? Let's assume the percentage of users with misadjusted color balance is considerable. Second, assume of those, 80% can be "fixed," via display controls. The rest can't. Add that the "red along the edges" issue is a by-product of the curved edges and display characteristics. More or less noticable depending on brightness and yet, "normal." Yet still annoying, even for a $99 phone.

All this spells trouble for Samsung and inconvienance for consumers. Not impressed, and I am also one of the red edge "victims."



Sent from my SM-G955U using Tapatalk
 

haircut123

Senior Member
Dec 9, 2011
301
35
48
Just got my s8 plus from carphone wharehouse this morning woth red/pink tint.can't exchange it either as the phone ain't released untill the 28th.also I checked out 30 s8 today all had red screen part from 2 phones.I don't have high hopes of getting one with a good screen.I'm pretty sure they won't let me open 30 boxes untill I get a good 1
 

LimitsX

Senior Member
Nov 14, 2010
868
144
0
I have the pink hue though on the entire screen (mostly centre from top to the bottom). I have to completely turn off RED in display to get rid off it, but there is slight at the bottom of my S8.

idk what to do :\
 

ewokuk

Senior Member
Oct 26, 2011
422
113
0
My pink tint is mostly just on the sides when in adaptive display, but every mode other than adaptive sends the whole display to a very noticeably pink hue (and you cannot adjust the RGB in anything other than adaptive). gonna have to take it back.
 

haircut123

Senior Member
Dec 9, 2011
301
35
48
I have the pink hue though on the entire screen (mostly centre from top to the bottom). I have to completely turn off RED in display to get rid off it, but there is slight at the bottom of my S8.

idk what to do :\
Same here iTS a nightmare. How the fuk do we get a good 1 it's like a lottery.
 

Reji007

Member
May 3, 2011
18
5
0
My pink tint is mostly just on the sides when in adaptive display, but every mode other than adaptive sends the whole display to a very noticeably pink hue (and you cannot adjust the RGB in anything other than adaptive). gonna have to take it back.
I have this exact same problem also. Will have to call T-mobile later today. (Orchid Grey S8)
 

ewokuk

Senior Member
Oct 26, 2011
422
113
0
Same here iTS a nightmare. How the fuk do we get a good 1 it's like a lottery.
Yup it will be a complete lottery because this obviously isnt a small problem on a small number of devices, its worldwide. samsung will have so many sent back as faulty as people keep replacing them trying to get one that isnt faulty.
 

jer21

Senior Member
Apr 26, 2011
144
47
0
Seattle
I did a white screen test against my s6edge. I didn't notice anything on the s8 that looked strange but just wanted to test since everyone else is. My s6 is actually a little red tintish/dim but my s8 is perfect, now I can't even look at the s6's screen. I never even noticed it the last 2 years.

I was maybe going to trade in for an s8+ but now I feel lucky for getting one without issues. I'm staying where I am! Sorry to those with issues.

---------- Post added at 07:47 PM ---------- Previous post was at 07:45 PM ----------

Those who don't have the tint, can you confirm that still the screen feels more "reddish"? Especially noticable when you play around with display modes or red color balance...

Gesendet von meinem SM-G955F mit Tapatalk
I don't notice anything at all. I'll try to post a pic against my s6edge when I get home if I have the time.
 

haircut123

Senior Member
Dec 9, 2011
301
35
48
Yup it will be a complete lottery because this obviously isnt a small problem on a small number of devices, its worldwide. samsung will have so many sent back as faulty as people keep replacing them trying to get one that isnt faulty.
Like I said I checked around 30 display units today only 2 had perfect screens.I'm sure next week when I return my s8 plus to cfw they won't let me keep opening up boxes and boxes of s8 plus handsets untill I find a non faulty one.
 
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easyguy

Senior Member
Apr 30, 2011
704
147
0
Like I said I checked around 30 display units today only 2 had perfect screens.I'm sure next week when I return my s8 plus to cfw they won't let me keep opening up boxes and boxes of s8 plus handsets untill I find a non faulty one.
That is insane!...I hope samsung roll out an update soon or else mine is going back to t-mobile.
 

ewokuk

Senior Member
Oct 26, 2011
422
113
0
Like I said I checked around 30 display units today only 2 had perfect screens.I'm sure next week when I return my s8 plus to cfw they won't let me keep opening up boxes and boxes of s8 plus handsets untill I find a non faulty one.
Yeah thats kinda what worries me, John Lewis will be much more clueless to the problem than a phone shop like CPW so they may just deny theres an issue at all!!

I am trying to judge whether it's fixable with a software update or whether these are pure hardware defects that really do have to have new hardware to fix properly. I am leaning towards hardware issue and manufacturing defect because the software is identical on every device, there is no reason for such a huge difference in display colours, it has never been like that on any other device so i cant see how its software. I wish it was, I could do without this hassle, and having to spend hours setting up my phone AGAIN.
 

ewokuk

Senior Member
Oct 26, 2011
422
113
0
This one review on youtube noticed the color difference even on the day of its debut. Check out her video and I cue it to the spot when she talks about it. very noticeable!

https://youtu.be/rhoyPn2_O0M?t=7m31s
Yeah it ISNT a new issue, someone on here had a thread about it when they spotted it on a display model the first day the were in shops after Mar 29th, and it was put down to being a display model and someone possibly messing with the display settings. It seems it wasn't, it was the exact same issue lots of people have now, 3 weeks later.
 

easyguy

Senior Member
Apr 30, 2011
704
147
0
Yeah it ISNT a new issue, someone on here had a thread about it when they spotted it on a display model the first day the were in shops after Mar 29th, and it was put down to being a display model and someone possibly messing with the display settings. It seems it wasn't, it was the exact same issue lots of people have now, 3 weeks later.
I thought I can live with it, but It is very noticeable to me! Now I have to deal with t-mobile stupid return policy.
 

ewokuk

Senior Member
Oct 26, 2011
422
113
0
woman in video makes it sound like its normal for AMOLED displays. How many devices have had similar AMOLED displays now? and how many have had this issue? dont think any. I wonder if Samsung is going to do something or just bury their heads in the sand for weeks and hope it goes away.
 

deanesn

Senior Member
Mar 24, 2010
343
56
58
Chicago
TMO are annoying me. Telling me to deal with Samsung directly and Samsung is telling send in for repair which will take at least 3 weeks.. Unacceptable on all levels. I think I am calling TMO again and telling them i want to return it. I might try my luck finding one at a store where I can check the quality before I walk out or even better I will keep my money and use my s7 edge.
 
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