Redmi Note 3 PRO (SD) No Sound/Audio

SH1M4BD3

Senior Member
Apr 10, 2014
1,879
387
113
Kuningan
hi..just bought this phone about 2months, now i'm facing No sound/audio at all, here's some detail and if anyone of you any good hardware repair skills here, i need your help, as i believe100% it's not the software issues:
1. phonecall, on stock MIUI (NoROOT/customkernel,pure officialrom) its freeze/hang when dialling numbers - few second latter its rebooted itself. voice recording app won't work can't use the app as its error pop-up said, and sometimes i need to hard restart to use the phone again. and its gime bootloop and drained battery (4000mah cannot even survived for 7hour), even with no internet connections the battery still drain fast.
2. when someone calling me,there's no ringtones, even when i answering the call there's no sound at all, no musics sound, any audio files i play only hisssing/noise sounds i can hear just like feedback sound.
3. Unlocking Bootloader, replacing other rom the sounds completely disapear, no hissing,noise at all (CM,Mokee) and still phone app freeze/hang when i try make a phonecall,(reboot/hardreset)the only solution to make the phone back in usable state.
4. installing Citrus ROM, the sounds back but only hissing/noise sound on sometimes i can here the sound with some feedback issues. phone app works i can make a call without freeze/hang,no reboots, but i can't totally hear someone talk to me at all, but when i turn on the loudspeaker i can hear someone talk to me (with some annoying feedback sounds),
5. as i bricked it once and need to reach testpoint so i believe its not under warranty, seal already broken.
6.ordering the parts, connector charging board(which contain whole set new audio i guess hope can fix the issues, but just noticed that if that's part causing the no sound issues, its only fix the audio such as music,ringtones..not the front speaker(phone related still not repairable)
7. trying contact some friends which some understand about hardware told me, i break down the IC Audio so its imposible to repair/change that part since its directly micro-soldered to the mainboard.

anyone have same problem as mine?, or some of you have solutions for my problem please reply .thanks
 

G4DS

Member
Nov 6, 2016
13
0
0
My RN3P has 2 weeks and today also was no audio to the rear speaker(ear works and using headphones also), he had no kind of fall, spent most of the day inside my pocket, taking only a few pictures, coming home I realized I had no more sound in the rear speaker any solutions?
 

SH1M4BD3

Senior Member
Apr 10, 2014
1,879
387
113
Kuningan
My RN3P has 2 weeks and today also was no audio to the rear speaker(ear works and using headphones also), he had no kind of fall, spent most of the day inside my pocket, taking only a few pictures, coming home I realized I had no more sound in the rear speaker any solutions?
Wait till my set connector board hope that solving the issues
 

tindan

Member
Mar 25, 2012
37
6
0
Same

Same here.
Mine even worse, on Miui 8.1
Can't do anything related to sound. Music, recording, phone, VoIP calls, video, even youtube. As long it have sound within, I cant access it.
 

rofiuu

New member
Nov 2, 2013
1
0
0
Same here.
Mine even worse, on Miui 8.1
Can't do anything related to sound. Music, recording, phone, VoIP calls, video, even youtube. As long it have sound within, I cant access it.
Same problem as mine.
Even the video recording do not work too.
Is there any solution how to fix it?
 

SH1M4BD3

Senior Member
Apr 10, 2014
1,879
387
113
Kuningan
I use it as ipa/od without ability to make / receives any phone call, so many ppl has the same problem here seems was Xiaomi's bad hardware components, which mine believes caused by sudden-removal audio/aux jack while its still playing the musics
 

Mahipari

New member
Mar 6, 2017
1
0
0
Plz tell me solution. My mobile mi note 3 audio problem, audio only listen Bluetooth.

ss:D
hi..just bought this phone about 2months, now i'm facing No sound/audio at all, here's some detail and if anyone of you any good hardware repair skills here, i need your help, as i believe100% it's not the software issues:
1. phonecall, on stock MIUI (NoROOT/customkernel,pure officialrom) its freeze/hang when dialling numbers - few second latter its rebooted itself. voice recording app won't work can't use the app as its error pop-up said, and sometimes i need to hard restart to use the phone again. and its gime bootloop and drained battery (4000mah cannot even survived for 7hour), even with no internet connections the battery still drain fast.
2. when someone calling me,there's no ringtones, even when i answering the call there's no sound at all, no musics sound, any audio files i play only hisssing/noise sounds i can hear just like feedback sound.
3. Unlocking Bootloader, replacing other rom the sounds completely disapear, no hissing,noise at all (CM,Mokee) and still phone app freeze/hang when i try make a phonecall,(reboot/hardreset)the only solution to make the phone back in usable state.
4. installing Citrus ROM, the sounds back but only hissing/noise sound on sometimes i can here the sound with some feedback issues. phone app works i can make a call without freeze/hang,no reboots, but i can't totally hear someone talk to me at all, but when i turn on the loudspeaker i can hear someone talk to me (with some annoying feedback sounds),
5. as i bricked it once and need to reach testpoint so i believe its not under warranty, seal already broken.
6.ordering the parts, connector charging board(which contain whole set new audio i guess hope can fix the issues, but just noticed that if that's part causing the no sound issues, its only fix the audio such as music,ringtones..not the front speaker(phone related still not repairable)
7. trying contact some friends which some understand about hardware told me, i break down the IC Audio so its imposible to repair/change that part since its directly micro-soldered to the mainboard.

anyone have same problem as mine?, or some of you have solutions for my problem please reply .thanks
 

nIMa_aZx

Member
Dec 15, 2012
31
2
0
Tehran
hello.it is an old topic. i hope it be useful for anybody else. a few days ago My redmi note 3 pro kenzo was damaged by water. after that when I turned it on, logo of my custom ROM was appear and boot loop ... First I think it was for ROM or kernel. I installed another ROM with other kernels. I could turned on my phone and enter to user interface. but everything that was related to sound ( like : camera-music-call-headphone,... ) was not work at all. I searched a lot. I found out the problem is for Audio IC (WCD9306 Audio IC) this model. https://www.deviceparts.com/wcd9306-audio-ic-for-xiaomi-redmi-note-3-ori.html
it is used in Samsung mobile phone like S4. however you can buy it. but the main problem you can't change it by your own without tools . if you are familiar with hardware it could be useful: http://www.u2ugsm.com/blog/xiaomi-redmi-note-3-ringer-solution-jumper-problem-ways/
I think cleaning IC with cleaner or alcohol might be useful. good luck

Edit: After 4 hours I turned it on and sound is back! I just cleaned it by alcohol and cleaner. but I made mistake. a little bit of that alcohol-water liquid is entered in my LCD screen. I put it in warm place and hope it will get better.
 
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