[Release] Root the Palm phone

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bryanus

Senior Member
May 21, 2012
205
71
Can someone confirm the original login credentials still work?

I successfully used Sugar just a few days ago to root another PVG100, and had it running. I screwed something up with the phone and wanted to reflash the firmware, but now I can't get Sugar to open. Says wrong login or password. It's frustrating, because I used it earlier this week.

edit: could be that the servers are down for end-of-year updates or something. I'll keep trying over the next couple weeks.

edit: tried it again today, 31 dec, and it worked with the original credentials
Can you/someone give me some benefits of rooting my Verizon Palm? Without any custom ROMs available, what's the main benefit to rooting this device? To create new APNs? Debloat? TIA.
 
Can you/someone give me some benefits of rooting my Verizon Palm? Without any custom ROMs available, what's the main benefit to rooting this device? To create new APNs? Debloat? TIA.
I did it to remove all the Verizon crap in order to improve battery life. I also like to use Titanium Backup so that I can revert to older app versions if an update removes some functionality. Adaway keeps me from having to see icky advertising.
 
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Syzame

New member
Jan 19, 2023
1
0
I have a pvg100 stuck at the boot screen g.co/ABH
I couldn’t manage to get the sugar in this thread to download anything to flash.

Verizon usa model. Is this salvageable?
Anyone care to respond to this gentleman? Actually I am another recent case of g.co/ABH after following deadman96385 rooting method through Sugar_QCT_SP tool. After patching B3C3M0M0CV00 via Magisk Manager, file returns as .img and no longer .mbn. Eventually both (drunknbass and I) seems to be the victim of same boot crash because there was no clear instruction as to how to change file extension while replacing it during the process. Anyhow, cutting short, phone can only go to recovery by holding power key but EDL mode is not being picked by Sugar_QCT_SP tool to restore the backup. Its just adb sideload successfully activates but I don't seem to find palm firmware/stockrom to sideload as fresh installation anywhere. Guidance is highly appreciated.
Mine was Verizon palm phone, last build version 3C3M.

 

bt83

New member
Jan 25, 2023
2
0
Hi,
I'm coming from the iPhone ecosystem and am wanting to get a Palm phone to reduce my phone usage. I want to root it, remove the bloat, and install just a few apps and a minimal launcher.

I've got my eye on the PVG-100E model which I can get for about €100. Sounds like a good price.

Three questions I'm wondering about:
- can that model be rooted? I think I saw some comments about the E model not being rootable
- do I really need a separate rooted android device? I only have an iPhone. I do have access to a windows PC
- I've seen several 'one click root' apps on the net, both for Android and Windows. That seems a lot easier than the process laid out here, but I imagine there are reasons for that. These 1 click methods do not work with the Palm?

Any help would be greatly appreciated!
 

bt83

New member
Jan 25, 2023
2
0
Anyone care to respond to this gentleman? Actually I am another recent case of g.co/ABH after following deadman96385 rooting method through Sugar_QCT_SP tool.

I'm having the same problem. I patched the boot file and correctly renamed the file magisk created, and replaced it in the right folder. After updating the device I am stuck: after the "device loaded a different operating system" the phone just hangs on the PALM logo.

Has anyone overcome this issue?

This is on a PVG100E
 

supermaxkato

Senior Member
Feb 21, 2010
199
27
Not sure if anyone is still watching this thread? But everything seems to work except the edl driver download when I connect sugar. When I click yes to download drivers it tells me there was a server error and doesn't download anything. And then it tells me that my device is an unrecognized USB device. So could someone post the Verizon palm pvg100 specific drivers that work with edl mode and sugar? I've already tried going to device manager in windows and updating the driver with the normal android drivers but of course that doesn't work. So hopefully anyone that is still subscribed might be able to help?
 

supermaxkato

Senior Member
Feb 21, 2010
199
27
Well thanks first to @deadman96385 for sharing this root method.

Next, huge thanks to @rainydaze for his quick response last night to my questions. With his help I was able to finally get my Verizon Palm PVG100 rooted!

So for anyone still interested I'd like to add some tips that helped me get this done along with some troubleshooting.

My main issue was when I had the Palm in edl mode the Sugar app asks to download drivers but then times out with a server error and never downloads them.

But @rainydaze was able to send me a link to the Qualcomm drivers needed for the phone to be recognized while in edl mode (otherwise widows just says unrecognized and the sugar app can't communicate with the phone.)
Here is the link he sent me:

Once the drivers installed it immediately found my device and started installing them on my old Windows 7 laptop.

Next I chose pvg100 from the drop down and clicked update. This took a very long time (I'm guessing they are not prioritizing their servers to complete these downloads very quickly!)
So it took almost an hour before it finally downloaded and installed the firmware, and the phone rebooted automatically.
The reason you want to leave the Sugar app open once it says finished and "successes" 😀 is because the firmware that it just took an hour to download gets deleted right when the app is closed. So that's why you want to copy to your desktop or somewhere else first.

I saw some questions on renaming the "B" mbn file (which is the stock boot image). So this might be helpful:

1)Copy the "B".mbn file to any android phone that has magisk installed (even if it's not rooted that's fine, you are just using the patch feature of Magisk).

2) Click the Magisk install button (the first one, not the app one)

3)Choose Select and patch a file (it can patch a file with the extension of mbn and doesn't need to be renamed yet)

4)The magisk patched file will have an "img" extension instead of mbn. So on your computer you have to enable the option to see the file extension on all files (this is usually hidden by default and there are different ways to do this depending on your computer so you will have to Google that)

5)Now you take the magisk patched file and rename it to the exact name it was before with the mbn extension instead of the img extension.

6)Paste that over top of the original one in the firmware folder you saved.

7)Then paste that entire folder back into the bin directory (the original one should have disappeared because you closed Sugar).

8)Now put your phone back in edl and reconnect it and when you click update instead of it taking an hour to download from their servers it will think that the downloading is already done because there is a new firmware folder in it's bin.

9)This update process should be much faster (mine jumped from 2% to 45% right away). But even though it's using your new firmware it still needs an internet connection on your computer to work (I tried turning off the internet to make sure it didn't download the same firmware again, but the connection fails and won't work).

10)Use a USB jump drive or Google Drive to get the Magisk Manager apk onto the Palm and then install (you probably should use the same Magisk Manager version that you used to make the patch).

DONE!


Hopefully that helps out anyone else who is stuck. And thanks again to members like @rainydaze who helped someone out that they've never met just to be nice! That's what makes XDA great!
 
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BobertLoven

Member
Apr 15, 2023
6
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Anyone care to respond to this gentleman? Actually I am another recent case of g.co/ABH after following deadman96385 rooting method through Sugar_QCT_SP tool. After patching B3C3M0M0CV00 via Magisk Manager, file returns as .img and no longer .mbn. Eventually both (drunknbass and I) seems to be the victim of same boot crash because there was no clear instruction as to how to change file extension while replacing it during the process. Anyhow, cutting short, phone can only go to recovery by holding power key but EDL mode is not being picked by Sugar_QCT_SP tool to restore the backup. Its just adb sideload successfully activates but I don't seem to find palm firmware/stockrom to sideload as fresh installation anywhere. Guidance is highly appreciated.
Mine was Verizon palm phone, last build version 3C3M.

i have had 2 different palm phones, one verizon unlocked and one no carrier. the verizon one had b2c3momocvoo.mbn the no carrier had b3c3momocvoo.mbn in case of the latter i think i patched the largest file which actually started with a Y

if you can get recognized by the usb port you can use adb commands in terminal to flash twrp

i had successfully rooted with magisk and had snoops twrp installed, but then while trying to install lineage i had a version that was too new and wouldnt boot and accidentally flashed to boot img over my recovery img so now im stuck in a boot loop. adb wont detect phone usb ports wont detect, impossible to get to edl mode. if i could get to edl mode or the sideload menue or even if just the usb port would detect it id be golden to replace the boot recovery and system images. iv ordered a deep flash 9008 cable and think i get the general idea, but if anybody sees this thread and has any specific instructions or advice would be greatly appreciated
 

t-mobile_mda

Senior Member
May 30, 2007
585
27
hey guys..

is there any other way to activate diag without root..? i tried,

Enable diag, serial and QMI
One method is dialing "###2324#", another approach is launching "EngineerMode" through apps like quickshortcutmaker, then navigate to Connectivity - DiagProtector.

but not succes..
 

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  • 16
    Here is a rooting method for the Plam Phone either the US variant or the Vodafone variant this has not been tested or confirmed working on any other device. This root method may break in the future because it is using a tool that isn't designed for the public i tried getting the firehose packaged with the tool to work in other edl flashing tools but was not able to get it working. So this is all we have for now. There is minimal risk in doing this it just has a lot of steps and it requires a pc running windows.

    Note: This will wipe your device so anything stored on it will be lost please backup anything important like photos/contacts/etc

    1. Download and install Sugar QCT from here (Be sure to install the usb drivers as well)
    2. Included in the zip is the username and password that you will need to use to run the program please do not post it here.
    3. Boot the device into recovery by turning the device off and then holding the power button until it restarts 3-4 times and boots to recovery
    4. Select the option to go into emergency download mode
    5. Now plug the device into your computer and open Sugar QCT
    6. From the list select pepito/PVG100 (US) or pepito_vdf (Vodafone)
    7. Now select Upgrade this will download the palms firmware package and flash it to the device
    8. When it finishes do not close sugar
    9. Unplug your device and hold the power button for a few minutes so it will restart out of EDL mode, use a rubber band or something to apply pressure to it so you don't have to hold it
    10. Go to where Sugar QCT is installed (C:\Program Files (x86)\SUGAR QCT_SP_Gotu2\bin\)
    11. In there you should see a folder called PVG100-xxxx (The x's are your serial number)
    12. Copy that to your desktop or anywhere else that you like
    13. In the folder, there should be some random looking mbn files these are actually the firmware files just names are randomized to make using them harder.
    14. There should be a file called B1AMD0D0CV00.mbn if not look for a file that starts with a B it will be the boot.img
    15. You will need to push that to an android device and patch it with magisk manager.
    16. Once that is done replace the B1AMD0D0CV00.mbn in your copy of the firmware with the patched boot.img
    17. Boot it back into emergency download mode as previously stated
    18. Close and reopen sugar
    19. Copy your firmware copy back into C:\Program Files (x86)\SUGAR QCT_SP_Gotu2\bin\ be sure it is the same folder structure
    20. Now select your model again and then press the upgrade button in sugar this will now flash your modified firmware to the device.
    21. Once it finishes hold the power button for a few minutes so it will restart out of EDL mode, use a rubber band or something to apply pressure to it so you don't have to hold it
    22. When it restarts and powers up then go through setting the phone up and install magisk manager and you're rooted.

    Thanks to @StormSeeker1 for telling me about holding the power button for a few minutes to get out of EDL previously you had to let the phone die to get out of it which is a pain.
    2
    Well thanks first to @deadman96385 for sharing this root method.

    Next, huge thanks to @rainydaze for his quick response last night to my questions. With his help I was able to finally get my Verizon Palm PVG100 rooted!

    So for anyone still interested I'd like to add some tips that helped me get this done along with some troubleshooting.

    My main issue was when I had the Palm in edl mode the Sugar app asks to download drivers but then times out with a server error and never downloads them.

    But @rainydaze was able to send me a link to the Qualcomm drivers needed for the phone to be recognized while in edl mode (otherwise widows just says unrecognized and the sugar app can't communicate with the phone.)
    Here is the link he sent me:

    Once the drivers installed it immediately found my device and started installing them on my old Windows 7 laptop.

    Next I chose pvg100 from the drop down and clicked update. This took a very long time (I'm guessing they are not prioritizing their servers to complete these downloads very quickly!)
    So it took almost an hour before it finally downloaded and installed the firmware, and the phone rebooted automatically.
    The reason you want to leave the Sugar app open once it says finished and "successes" 😀 is because the firmware that it just took an hour to download gets deleted right when the app is closed. So that's why you want to copy to your desktop or somewhere else first.

    I saw some questions on renaming the "B" mbn file (which is the stock boot image). So this might be helpful:

    1)Copy the "B".mbn file to any android phone that has magisk installed (even if it's not rooted that's fine, you are just using the patch feature of Magisk).

    2) Click the Magisk install button (the first one, not the app one)

    3)Choose Select and patch a file (it can patch a file with the extension of mbn and doesn't need to be renamed yet)

    4)The magisk patched file will have an "img" extension instead of mbn. So on your computer you have to enable the option to see the file extension on all files (this is usually hidden by default and there are different ways to do this depending on your computer so you will have to Google that)

    5)Now you take the magisk patched file and rename it to the exact name it was before with the mbn extension instead of the img extension.

    6)Paste that over top of the original one in the firmware folder you saved.

    7)Then paste that entire folder back into the bin directory (the original one should have disappeared because you closed Sugar).

    8)Now put your phone back in edl and reconnect it and when you click update instead of it taking an hour to download from their servers it will think that the downloading is already done because there is a new firmware folder in it's bin.

    9)This update process should be much faster (mine jumped from 2% to 45% right away). But even though it's using your new firmware it still needs an internet connection on your computer to work (I tried turning off the internet to make sure it didn't download the same firmware again, but the connection fails and won't work).

    10)Use a USB jump drive or Google Drive to get the Magisk Manager apk onto the Palm and then install (you probably should use the same Magisk Manager version that you used to make the patch).

    DONE!


    Hopefully that helps out anyone else who is stuck. And thanks again to members like @rainydaze who helped someone out that they've never met just to be nice! That's what makes XDA great!
    2
    Patched for you with Magisk 20.3
    https://we.tl/t-Wjc9J0UpqO
    Let me know if root succeeded , my experience 1Axx fw not rootable

    Good luck
    2
    I boot my pvg100 into emergency, then "Get Version", the process didn't move, and then I unplugged usb cable, now I stuck in emergency mode:crying::crying::crying:

    Hold down the power button for a few and it will reboot and then let off. If you need to get back into EDL just hold down the power button until it reboots to recovery normally 4 reboots and then you can go back into EDL.