Restore paid watch faces after reset

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ixman

Member
Oct 30, 2007
41
4
Hi,

After I've reset my Gear S3 I've noticed that my paid watch faces are gone. Is there any way to restore them?
Thank you.
 

lacmac

Senior Member
Oct 22, 2008
114
12
IPOH
You could try this:

On your phone, open galaxy apps, click top right and choose settings. Then choose receipt. It will show you all the paid apps and watchfaces you have purchased.

I'm not sure if you can install them again from there. But at least you have proof of purchase if you need to get in touch with the seller of the apps and watchfaces.
 
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bendez1985

Member
Jan 10, 2016
35
13
You could try this:

On your phone, open galaxy apps, click top right and choose settings. Then choose receipt. It will show you all the paid apps and watchfaces you have purchased.

I'm not sure if you can install them again from there. But at least you have proof of purchase if you need to get in touch with the seller of the apps and watchfaces.

Instead of settings, you have to go into My Apps, and you'll see all the watch faces that you have bought. And yes you can install them again.
 

Logregg

New member
Oct 7, 2017
1
1
On your phone, open Galaxy Apps icon, click top right and choose My apps. Then choose All. Choose Gear column. It will show you all the paid apps and watch faces you have purchased & allow you to reinstall any of them.
 
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[email protected]

New member
Oct 10, 2017
1
0
Go to the Gear App on your phone and choose Apps from the menu. Then choose the three dots in the upper right hand corner and then choose Download History. All of your purchased apps will be listed for you to restore.
 

edwardob

Senior Member
Feb 8, 2009
916
196
I changed phone to note 8....and receipts and apps from previous phone are no longer to be found anywhere on gear app

any clue?
 

amincom

Senior Member
Mar 13, 2010
245
32
funny they turned up again without any effort... now I've gone holiday to India and they've disappeared again...?


Same case happened with my gear S3,all purchased watch faces in KSA disappeared with watch reset in Egypt and restored only apps purchased in Egypt.
 
Last edited:

aj_vogtman

Senior Member
Feb 26, 2010
186
40
samsung account

I've had some of this with every Gear watch. As long as you are logged into your Samsung account you won't have to pay again. You just need to know the app you want which I always do. Once I click on it, the price goes away and it is clear I am not being charged.
When you are charged you get messages like "are you sure you want to buy?" You then get confirmation emails on the purchase. You also have a testing time period to request a refund.
 

amincom

Senior Member
Mar 13, 2010
245
32
I've had some of this with every Gear watch. As long as you are logged into your Samsung account you won't have to pay again. You just need to know the app you want which I always do. Once I click on it, the price goes away and it is clear I am not being charged.
When you are charged you get messages like "are you sure you want to buy?" You then get confirmation emails on the purchase. You also have a testing time period to request a refund.
Already know purchase rules and logged in with related samsung account but purchased items disappeared from purchased items history after change phone & reset watch.

Sent from my SM-C9000 using Tapatalk
 
Last edited:

CamanoGreg

New member
Sep 24, 2015
1
0
Restoring apps & watch faces

In Galaxy Gear, tap Settings tab, select Apps, tap the 3 vertical dots on top right corner, select Download history, select the Gear tab, all previously purchased apps and watch faces will be listed, select the down arrow to the right of the item to reinstall on your Gear watch.
 

amincom

Senior Member
Mar 13, 2010
245
32
In Galaxy Gear, tap Settings tab, select Apps, tap the 3 vertical dots on top right corner, select Download history, select the Gear tab, all previously purchased apps and watch faces will be listed, select the down arrow to the right of the item to reinstall on your Gear watch.
Of course we already did that but our purchased items not show,so we complain.

Sent from my SM-C9000 using Tapatalk
 

MasterGP1

Senior Member
Jun 25, 2009
449
40
Hellinikon Athens
Hello my friends,i have a HTC U 11 and i bought a samsung gear S3 frontier before one month.I bought about 50 watch faces and i installed until two days before that if the watch faces are at my gear at my apps at sasmung galaxy apps appears as ia didnt download and install.I installed once again all and when i go back to the main menu of the galaxy apps and again once at my apps i have the same problem my faces or apps were like no installed and i have again start them to install........any help please...
 

pepitomatt

New member
Sep 22, 2011
1
0
Change your sim card

Have you try changing the sim card to other country rather than using the local sim that you have been using right now. after that you can open the galaxy apps and update the application, sort of like that. Hope this help.
 

lacmac

Senior Member
Oct 22, 2008
114
12
IPOH
I had the same issues for the last week with my Huawei mate 10.
I contacted Samsung support many times and they kept saying the same thing about checking the galaxy app, which as was said before, its the first thing we do. I then posted my problem on Samsung community site and was told to try to contact Samsung pay in your own country.
Although they said they couldn't help as I used PayPal they did said others are having similar issues with the latest update.
I then went to reply on the Samsung community site but for some reason my password was not recognised so I had to reset it. After that I sent the reply and of course I had to log in again with my new password in gear manager, now all my paid apps and watch faces are back.
They must have done something!
 

GodsGift

Senior Member
Sep 16, 2008
177
11
Cheers guys ... I'm late to the party just got an S3 classic and this just saved me. Had to reset to fix the samsung pay bug and lost face(s) !!

All sorted now though.

ta
 

mickolets023

New member
May 27, 2019
1
0
Updated Solution 2019

Samsung Wearable > Scroll down up to Galaxy Store > Select the three dots > My Page > ALL
and start now to re-download your watch faces. You're welcome! :)

As a sign of appreciation, Follow me on my IG: mickolets023
 

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  • 4
    You could try this:

    On your phone, open galaxy apps, click top right and choose settings. Then choose receipt. It will show you all the paid apps and watchfaces you have purchased.

    I'm not sure if you can install them again from there. But at least you have proof of purchase if you need to get in touch with the seller of the apps and watchfaces.

    Instead of settings, you have to go into My Apps, and you'll see all the watch faces that you have bought. And yes you can install them again.
    1
    You could try this:

    On your phone, open galaxy apps, click top right and choose settings. Then choose receipt. It will show you all the paid apps and watchfaces you have purchased.

    I'm not sure if you can install them again from there. But at least you have proof of purchase if you need to get in touch with the seller of the apps and watchfaces.
    1
    On your phone, open Galaxy Apps icon, click top right and choose My apps. Then choose All. Choose Gear column. It will show you all the paid apps and watch faces you have purchased & allow you to reinstall any of them.
    1
    I changed phone to note 8....and receipts and apps from previous phone are no longer to be found anywhere on gear app

    any clue?

    Gear app > Gear > 3 dots at top > My apps > All > Select what you want downloaded. I, too, am using a Note8.