Quick question. I got the unlocked N8 from Samsung while trading in my S7E for $300. I already shipped the phone. If I decide to return the phone, how is it handled? I'm sure they won't have my old S7 to return to me. Do they refund the full amount?
Return after trade-in?
- Thread starter odesskiy
- Start date
good question. i doubt they will ever give you money as your phone was used to CREDIT you 300 off the original price. this means if you return the new one back you will have 300$ in credit and basicaly have to use it on an other device.
pretty sure this must be covered in some fine print somewhere. imagine people back peddling and getting theyre money back. it would be one hell of a scheme for stole phones and get them laundered for clean cash.
pretty sure this must be covered in some fine print somewhere. imagine people back peddling and getting theyre money back. it would be one hell of a scheme for stole phones and get them laundered for clean cash.
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You can't return blacklisted phones, so can't send stolen phones. I'm probably gonna keep the phone but still curious. May call them tomorrow to find out.
Samsung told me that if you return the phone, you basically lose your trade-in. That's it. Doesn't seem fair for them to not at least offer the amount as Samsung-only credit. You get nothing.
You know what the worst part is, as we've seen in another thread, they currently have no replacement program for defective devices. They just tell you to return it and order a new one. So if you get a bad phone and sent your trade-in, you return the defective phone, get credited for the price you paid for it (full price less trade-in value), then have to order a new one at full price. This is completely insane. I certainly wish I pre-ordered from Best Buy instead of Samsung. Higher trade-in value plus you can exchange if your device is bad. I'm pretty salty right now.
You know what the worst part is, as we've seen in another thread, they currently have no replacement program for defective devices. They just tell you to return it and order a new one. So if you get a bad phone and sent your trade-in, you return the defective phone, get credited for the price you paid for it (full price less trade-in value), then have to order a new one at full price. This is completely insane. I certainly wish I pre-ordered from Best Buy instead of Samsung. Higher trade-in value plus you can exchange if your device is bad. I'm pretty salty right now.
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No they put in a request for a coupon code for the amount you traded in on a separate ticket. I’m returning my note 8 because the red tint issue on mine. They issue a RMA ticket for my phone shipping return label then put another request for the coupon code $425 , then I reorder my phone. Did this yesterday but I haven’t received my email just yet with return label. I guess it’s a several day process.
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