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Question Returning the Galaxy S21 Ultra

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LavenderBirch

New member
May 24, 2021
2
1
To start: I've been highly anticipating this phone. I've had two Google Pixel 3 XLs that my SO and I have been using since release day. Probably one of the best overall phones I've owned, first phone to make it past the two year mark before attempting replacement. I've had cell phones since 1996 mind you (I was in high school at the time and lucky enough to have a job in web development / system administration and I was on-call for the company I was employed by, but I digress). Anyway...

I've worked in enterprise security (consultant, FTE and on the vendor side) for the bulk of my professional career post-college. I've been, generally, OK with both Android and IOS over the years - give or take different areas of concern/complaint. I own a number of iPads and iPhones currently, but my daily driver is the P3XL.

I didn't realize Samsung was as bad as they currently are for hidden apps and outlandish permissions in their own ecosystem of software.

The first problem I noticed was that Facebook is installed by default. Red flag. I uninstalled and immediately went to look through the system apps to validate there were no other Facebook components lying around. And there are. There are three Facebook components you cannot uninstall but can only disable: Facebook App Installer, Facebook App Manager and Facebook Services. If you're keeping your Galaxy S21 and don't use Facebook I'd recommend disabling them and validating background data is disabled as they may be reenabled on system updates (I'm not sure if that's true or not). The reality is they very well could be and you wouldn't know it - given the circumstances I'd err on the side of trust - but definitely verify.

The second problem I ran into was Microsoft OneDrive. Again, not able to uninstall it - you can disable it. Obviously these apps are all part of the system image and is the reason you can't actually remove them. FFS.

The third, and final nail, is Bixby Voice. This app cannot be uninstalled, cannot be disabled and all permissions are immutable (meaning they cannot be changed). I understand Samsung is, and has been, trying to force Bixby on it's users for years. I thought Samsung had moved on and relinquished control. I was, unfortunately, wrong. Final nail in the coffin for me.

So... Does Google do this on Pixel devices? Sure, to an extent with Google components. Does Apple do this on IOS? Yes. The difference is that the Google apps on a Pixel device aren't harboring controls that can't be overridden. I can turn off permissions on the "Google" app, say - the microphone permission, even though it may break functionality. I can live with that. But I'm not OK with giving control up to something like Bixby Voice that has, literally, every permission 24/7.
I'm having a hard time wrapping my head around the complacency involved with being OK with this and that's the rationale for returning the device. So, Samsung, if you're reading this (who am I kidding, you're not) - what an amazing phone with regard to the hardware. Truly top notch, truly polished and pushes all of the right buttons. You didn't lose a customer because the phone wasn't designed well. You lost a customer because it's clear that on top of the $1200+ phone you have the audacity to treat your customers as if they don't care - that they're not concerned with privacy in the least, and you clearly don't want them to be given what you've delivered. The reality is Google isn't a bastion of hope in that department either. Nor is Apple. But the Pixel line and IOS devices give end users a level of control if they're willing to give up features or functionality. I'd be fine with Bixby being on the phone if I could disable it and know that it's not able to phone home. But that's not possible sans drastic measures. Measures that would lock me out of functionality I do use.
So Samsung. No, you don't get my money and a complacent response to your privacy ignorant stance. I won't waste my time with the Samsung brand moving forward. I hope others voice their concern and skip Samsung until these things are handled correctly. I know I'm a minority at this point in time, but the tides are slowly changing.
https://www.reddit.com/r/Android/comments/l6hn2y/returning_the_galaxy_s21_ultra/
 
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Reactions: Limeybastard

varcor

Senior Member
Jul 15, 2017
578
178
San Diego
I'm in agreement with your view regarding Samsung's dedicated apps, particularly when they dont require permissions however you may be able to scrub the device with the process outlined here.


These days with top shelf devices costing over $1,000 USD it pays to spend some time at a retailer to get a better understanding of whatever device you're considering, particularly if you're jumping to a brand you haven't used in the recent past.
 
To start: I've been highly anticipating this phone. I've had two Google Pixel 3 XLs that my SO and I have been using since release day. Probably one of the best overall phones I've owned, first phone to make it past the two year mark before attempting replacement. I've had cell phones since 1996 mind you (I was in high school at the time and lucky enough to have a job in web development / system administration and I was on-call for the company I was employed by, but I digress). Anyway...

I've worked in enterprise security (consultant, FTE and on the vendor side) for the bulk of my professional career post-college. I've been, generally, OK with both Android and IOS over the years - give or take different areas of concern/complaint. I own a number of iPads and iPhones currently, but my daily driver is the P3XL.

I didn't realize Samsung was as bad as they currently are for hidden apps and outlandish permissions in their own ecosystem of software.

The first problem I noticed was that Facebook is installed by default. Red flag. I uninstalled and immediately went to look through the system apps to validate there were no other Facebook components lying around. And there are. There are three Facebook components you cannot uninstall but can only disable: Facebook App Installer, Facebook App Manager and Facebook Services. If you're keeping your Galaxy S21 and don't use Facebook I'd recommend disabling them and validating background data is disabled as they may be reenabled on system updates (I'm not sure if that's true or not). The reality is they very well could be and you wouldn't know it - given the circumstances I'd err on the side of trust - but definitely verify.

The second problem I ran into was Microsoft OneDrive. Again, not able to uninstall it - you can disable it. Obviously these apps are all part of the system image and is the reason you can't actually remove them. FFS.

The third, and final nail, is Bixby Voice. This app cannot be uninstalled, cannot be disabled and all permissions are immutable (meaning they cannot be changed). I understand Samsung is, and has been, trying to force Bixby on it's users for years. I thought Samsung had moved on and relinquished control. I was, unfortunately, wrong. Final nail in the coffin for me.

So... Does Google do this on Pixel devices? Sure, to an extent with Google components. Does Apple do this on IOS? Yes. The difference is that the Google apps on a Pixel device aren't harboring controls that can't be overridden. I can turn off permissions on the "Google" app, say - the microphone permission, even though it may break functionality. I can live with that. But I'm not OK with giving control up to something like Bixby Voice that has, literally, every permission 24/7.
I'm having a hard time wrapping my head around the complacency involved with being OK with this and that's the rationale for returning the device. So, Samsung, if you're reading this (who am I kidding, you're not) - what an amazing phone with regard to the hardware. Truly top notch, truly polished and pushes all of the right buttons. You didn't lose a customer because the phone wasn't designed well. You lost a customer because it's clear that on top of the $1200+ phone you have the audacity to treat your customers as if they don't care - that they're not concerned with privacy in the least, and you clearly don't want them to be given what you've delivered. The reality is Google isn't a bastion of hope in that department either. Nor is Apple. But the Pixel line and IOS devices give end users a level of control if they're willing to give up features or functionality. I'd be fine with Bixby being on the phone if I could disable it and know that it's not able to phone home. But that's not possible sans drastic measures. Measures that would lock me out of functionality I do use.
So Samsung. No, you don't get my money and a complacent response to your privacy ignorant stance. I won't waste my time with the Samsung brand moving forward. I hope others voice their concern and skip Samsung until these things are handled correctly. I know I'm a minority at this point in time, but the tides are slowly changing.
https://www.reddit.com/r/Android/comments/l6hn2y
So.... return pickup still not arrived in 3 months?

Or you're just baiting us into defending Samsung and start a pointless debate here?

It's been 3 months since that post man... Either you've returned it and are now happy with the other gazillion devices you say you have, or you are just trundling along with the S21U just looking to vent your frustration... or maybe, you got yourself a OnePlus 9 Pro and are now missing the S21U. I dunno - but whatever it is, please for the love of God, tell us what you want us to do about it?

Why on Earth did you go through the hassle of creating a new thread here on XDA just to Copy-Paste a 3 month old rant from Reddit?

This isn't a request for help, nor is this development related - it sounds more like an open letter to Samsung. What will this acheive?

Anyway, hope this allowed you to vent some frustration and find some peace. May you find happiness with whatever new device you eventually buy.
 

dezborders

Senior Member
Jun 23, 2010
1,156
165
Glasgow
OPPO Find X3 Pro
To start: I've been highly anticipating this phone. I've had two Google Pixel 3 XLs that my SO and I have been using since release day. Probably one of the best overall phones I've owned, first phone to make it past the two year mark before attempting replacement. I've had cell phones since 1996 mind you (I was in high school at the time and lucky enough to have a job in web development / system administration and I was on-call for the company I was employed by, but I digress). Anyway...

I've worked in enterprise security (consultant, FTE and on the vendor side) for the bulk of my professional career post-college. I've been, generally, OK with both Android and IOS over the years - give or take different areas of concern/complaint. I own a number of iPads and iPhones currently, but my daily driver is the P3XL.

I didn't realize Samsung was as bad as they currently are for hidden apps and outlandish permissions in their own ecosystem of software.

The first problem I noticed was that Facebook is installed by default. Red flag. I uninstalled and immediately went to look through the system apps to validate there were no other Facebook components lying around. And there are. There are three Facebook components you cannot uninstall but can only disable: Facebook App Installer, Facebook App Manager and Facebook Services. If you're keeping your Galaxy S21 and don't use Facebook I'd recommend disabling them and validating background data is disabled as they may be reenabled on system updates (I'm not sure if that's true or not). The reality is they very well could be and you wouldn't know it - given the circumstances I'd err on the side of trust - but definitely verify.

The second problem I ran into was Microsoft OneDrive. Again, not able to uninstall it - you can disable it. Obviously these apps are all part of the system image and is the reason you can't actually remove them. FFS.

The third, and final nail, is Bixby Voice. This app cannot be uninstalled, cannot be disabled and all permissions are immutable (meaning they cannot be changed). I understand Samsung is, and has been, trying to force Bixby on it's users for years. I thought Samsung had moved on and relinquished control. I was, unfortunately, wrong. Final nail in the coffin for me.

So... Does Google do this on Pixel devices? Sure, to an extent with Google components. Does Apple do this on IOS? Yes. The difference is that the Google apps on a Pixel device aren't harboring controls that can't be overridden. I can turn off permissions on the "Google" app, say - the microphone permission, even though it may break functionality. I can live with that. But I'm not OK with giving control up to something like Bixby Voice that has, literally, every permission 24/7.
I'm having a hard time wrapping my head around the complacency involved with being OK with this and that's the rationale for returning the device. So, Samsung, if you're reading this (who am I kidding, you're not) - what an amazing phone with regard to the hardware. Truly top notch, truly polished and pushes all of the right buttons. You didn't lose a customer because the phone wasn't designed well. You lost a customer because it's clear that on top of the $1200+ phone you have the audacity to treat your customers as if they don't care - that they're not concerned with privacy in the least, and you clearly don't want them to be given what you've delivered. The reality is Google isn't a bastion of hope in that department either. Nor is Apple. But the Pixel line and IOS devices give end users a level of control if they're willing to give up features or functionality. I'd be fine with Bixby being on the phone if I could disable it and know that it's not able to phone home. But that's not possible sans drastic measures. Measures that would lock me out of functionality I do use.
So Samsung. No, you don't get my money and a complacent response to your privacy ignorant stance. I won't waste my time with the Samsung brand moving forward. I hope others voice their concern and skip Samsung until these things are handled correctly. I know I'm a minority at this point in time, but the tides are slowly changing.
https://www.reddit.com/r/Android/comments/l6hn2y

apart from being unable to disable Bixby or revoke permissions from Bixby I dont see what your actual problem is?
Yes, FB and 3x services are installed but as you rightly stated they can all be disabled. Problem solved ;)

Whilst Bixby cannot be disabled, you can pretty much limit where it is in use... e.g. set Google Assistant as default.

I have worked in I.T. for almost 40 years and although not in the field of I.T. security like yourself, I think I know enough about the topic to secure my home devices like phones computers and routers.

Samsung is not perfect but they are a heck of a lot better than most smartphone manufacturers.... 3 years OS upgrades, monthly security patching on the S and Z ranges, etc.

Just my own personal thoughts, don't shoot me for wondering if perhaps you are overly sensitive being an ITSEC professional. ;)
 

Ipse_Tase

Senior Member
Feb 29, 2012
729
127
Samsung Galaxy S21 Ultra
jesus christ you waited 3 months to repost this wall of text from reddit?

just return the phone and go away, no one cares
You DO realize the guy is entitled to his opinion and also that you're not in a position to censor his posts.
You disagree with him? Speak up or don't read further.

Muzzling people for having different opinions led to nazism...or communism.
 

Kawaisa

Senior Member
Oct 31, 2011
1,847
431
You DO realize the guy is entitled to his opinion and also that you're not in a position to censor his posts.
You disagree with him? Speak up or don't read further.

Muzzling people for having different opinions led to nazism...or communism.

Sesnut is also entitled to his opinion. Seems like you're also trying to do the muzzling.
Why not just say "led to racism or veganism" if you're just throwing out terms without knowing what they mean. Silencing of personal opinion did not lead to Communism.
 
Last edited:

mzsquared

Senior Member
Feb 22, 2018
633
262
CT
Just in.../developing story/: "local woman Jessica Landis told reporters Tuesday that she suddenly realized she was the same age her parents were when they were her age"

 

Limeybastard

Senior Member
Oct 3, 2013
6,949
1,270
Florida unfortunately.
To start: I've been highly anticipating this phone. I've had two Google Pixel 3 XLs that my SO and I have been using since release day. Probably one of the best overall phones I've owned, first phone to make it past the two year mark before attempting replacement. I've had cell phones since 1996 mind you (I was in high school at the time and lucky enough to have a job in web development / system administration and I was on-call for the company I was employed by, but I digress). Anyway...

I've worked in enterprise security (consultant, FTE and on the vendor side) for the bulk of my professional career post-college. I've been, generally, OK with both Android and IOS over the years - give or take different areas of concern/complaint. I own a number of iPads and iPhones currently, but my daily driver is the P3XL.

I didn't realize Samsung was as bad as they currently are for hidden apps and outlandish permissions in their own ecosystem of software.

The first problem I noticed was that Facebook is installed by default. Red flag. I uninstalled and immediately went to look through the system apps to validate there were no other Facebook components lying around. And there are. There are three Facebook components you cannot uninstall but can only disable: Facebook App Installer, Facebook App Manager and Facebook Services. If you're keeping your Galaxy S21 and don't use Facebook I'd recommend disabling them and validating background data is disabled as they may be reenabled on system updates (I'm not sure if that's true or not). The reality is they very well could be and you wouldn't know it - given the circumstances I'd err on the side of trust - but definitely verify.

The second problem I ran into was Microsoft OneDrive. Again, not able to uninstall it - you can disable it. Obviously these apps are all part of the system image and is the reason you can't actually remove them. FFS.

The third, and final nail, is Bixby Voice. This app cannot be uninstalled, cannot be disabled and all permissions are immutable (meaning they cannot be changed). I understand Samsung is, and has been, trying to force Bixby on it's users for years. I thought Samsung had moved on and relinquished control. I was, unfortunately, wrong. Final nail in the coffin for me.

So... Does Google do this on Pixel devices? Sure, to an extent with Google components. Does Apple do this on IOS? Yes. The difference is that the Google apps on a Pixel device aren't harboring controls that can't be overridden. I can turn off permissions on the "Google" app, say - the microphone permission, even though it may break functionality. I can live with that. But I'm not OK with giving control up to something like Bixby Voice that has, literally, every permission 24/7.
I'm having a hard time wrapping my head around the complacency involved with being OK with this and that's the rationale for returning the device. So, Samsung, if you're reading this (who am I kidding, you're not) - what an amazing phone with regard to the hardware. Truly top notch, truly polished and pushes all of the right buttons. You didn't lose a customer because the phone wasn't designed well. You lost a customer because it's clear that on top of the $1200+ phone you have the audacity to treat your customers as if they don't care - that they're not concerned with privacy in the least, and you clearly don't want them to be given what you've delivered. The reality is Google isn't a bastion of hope in that department either. Nor is Apple. But the Pixel line and IOS devices give end users a level of control if they're willing to give up features or functionality. I'd be fine with Bixby being on the phone if I could disable it and know that it's not able to phone home. But that's not possible sans drastic measures. Measures that would lock me out of functionality I do use.
So Samsung. No, you don't get my money and a complacent response to your privacy ignorant stance. I won't waste my time with the Samsung brand moving forward. I hope others voice their concern and skip Samsung until these things are handled correctly. I know I'm a minority at this point in time, but the tides are slowly changing.
https://www.reddit.com/r/Android/comments/l6hn2y
Wow, is that what you wrote down as your return reason ?
 

nixnixnixnix4

Senior Member
Mar 15, 2021
352
75
Samsung's Facebook contract is ending soon.

But, I don't care because I always disabled Facebook like you said anyways. I have a thread about it here somewhere.

As far as Bixby is concerned: I disable it as much as possible from within the phone. I see no evidence that it is actually running though. The OS says it isn't using ANY RAM ever. Also, you can just use ADB to disable it.

Go to the Samsung Privacy Center and the Do Not Sell site to maximize your privacy settings if you like.
 

Ipse_Tase

Senior Member
Feb 29, 2012
729
127
Samsung Galaxy S21 Ultra
Sesnut is also entitled to his opinion. Seems like you're also trying to do the muzzling.
Why not just say "led to racism or veganism" if you're just throwing out terms without knowing what they mean. Silencing of personal opinion did not lead to Communism.
Ummm....selective reading much? Also...history is recorded in books if you can get someone to read them to you.
Wow...some people here lack elementary logic. You know, not everything is about you.
Shockingly, others have the same right to speak and ***** and moan....however you want to call it.

Please send my regards to the local communist cell.
 

dezborders

Senior Member
Jun 23, 2010
1,156
165
Glasgow
OPPO Find X3 Pro
Ummm....selective reading much? Also...history is recorded in books if you can get someone to read them to you.
Wow...some people here lack elementary logic. You know, not everything is about you.
Shockingly, others have the same right to speak and ***** and moan....however you want to call it.

Please send my regards to the local communist cell.

Is it worth mentioning the original topic was phone related and not political or philosphical...
 
Guys, OP just came here to throw some shade at Samsung, vent some frustration and never came back for a discussion. New member. This is his only post on xda. It was obviously a hit and run stunt.

The guy who started the fire has left and in his place, we're sitting here fighting and bickering about stuff like communism?


I guess it was just bait .Let's stop replying to this thread here. It's pointless now.
 

TNSMANI

Senior Moderator
Staff member
Jan 8, 2014
5,584
2
7,613
Chennai
MOD ACTION:

Thread closed as acopy/paste job which is not allowed as per Rule 5:
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    jesus christ you waited 3 months to repost this wall of text from reddit?

    just return the phone and go away, no one cares
    4
    To start: I've been highly anticipating this phone. I've had two Google Pixel 3 XLs that my SO and I have been using since release day. Probably one of the best overall phones I've owned, first phone to make it past the two year mark before attempting replacement. I've had cell phones since 1996 mind you (I was in high school at the time and lucky enough to have a job in web development / system administration and I was on-call for the company I was employed by, but I digress). Anyway...

    I've worked in enterprise security (consultant, FTE and on the vendor side) for the bulk of my professional career post-college. I've been, generally, OK with both Android and IOS over the years - give or take different areas of concern/complaint. I own a number of iPads and iPhones currently, but my daily driver is the P3XL.

    I didn't realize Samsung was as bad as they currently are for hidden apps and outlandish permissions in their own ecosystem of software.

    The first problem I noticed was that Facebook is installed by default. Red flag. I uninstalled and immediately went to look through the system apps to validate there were no other Facebook components lying around. And there are. There are three Facebook components you cannot uninstall but can only disable: Facebook App Installer, Facebook App Manager and Facebook Services. If you're keeping your Galaxy S21 and don't use Facebook I'd recommend disabling them and validating background data is disabled as they may be reenabled on system updates (I'm not sure if that's true or not). The reality is they very well could be and you wouldn't know it - given the circumstances I'd err on the side of trust - but definitely verify.

    The second problem I ran into was Microsoft OneDrive. Again, not able to uninstall it - you can disable it. Obviously these apps are all part of the system image and is the reason you can't actually remove them. FFS.

    The third, and final nail, is Bixby Voice. This app cannot be uninstalled, cannot be disabled and all permissions are immutable (meaning they cannot be changed). I understand Samsung is, and has been, trying to force Bixby on it's users for years. I thought Samsung had moved on and relinquished control. I was, unfortunately, wrong. Final nail in the coffin for me.

    So... Does Google do this on Pixel devices? Sure, to an extent with Google components. Does Apple do this on IOS? Yes. The difference is that the Google apps on a Pixel device aren't harboring controls that can't be overridden. I can turn off permissions on the "Google" app, say - the microphone permission, even though it may break functionality. I can live with that. But I'm not OK with giving control up to something like Bixby Voice that has, literally, every permission 24/7.
    I'm having a hard time wrapping my head around the complacency involved with being OK with this and that's the rationale for returning the device. So, Samsung, if you're reading this (who am I kidding, you're not) - what an amazing phone with regard to the hardware. Truly top notch, truly polished and pushes all of the right buttons. You didn't lose a customer because the phone wasn't designed well. You lost a customer because it's clear that on top of the $1200+ phone you have the audacity to treat your customers as if they don't care - that they're not concerned with privacy in the least, and you clearly don't want them to be given what you've delivered. The reality is Google isn't a bastion of hope in that department either. Nor is Apple. But the Pixel line and IOS devices give end users a level of control if they're willing to give up features or functionality. I'd be fine with Bixby being on the phone if I could disable it and know that it's not able to phone home. But that's not possible sans drastic measures. Measures that would lock me out of functionality I do use.
    So Samsung. No, you don't get my money and a complacent response to your privacy ignorant stance. I won't waste my time with the Samsung brand moving forward. I hope others voice their concern and skip Samsung until these things are handled correctly. I know I'm a minority at this point in time, but the tides are slowly changing.
    https://www.reddit.com/r/Android/comments/l6hn2y
    So.... return pickup still not arrived in 3 months?

    Or you're just baiting us into defending Samsung and start a pointless debate here?

    It's been 3 months since that post man... Either you've returned it and are now happy with the other gazillion devices you say you have, or you are just trundling along with the S21U just looking to vent your frustration... or maybe, you got yourself a OnePlus 9 Pro and are now missing the S21U. I dunno - but whatever it is, please for the love of God, tell us what you want us to do about it?

    Why on Earth did you go through the hassle of creating a new thread here on XDA just to Copy-Paste a 3 month old rant from Reddit?

    This isn't a request for help, nor is this development related - it sounds more like an open letter to Samsung. What will this acheive?

    Anyway, hope this allowed you to vent some frustration and find some peace. May you find happiness with whatever new device you eventually buy.
    3
    Just in.../developing story/: "local woman Jessica Landis told reporters Tuesday that she suddenly realized she was the same age her parents were when they were her age"

    2
    To start: I've been highly anticipating this phone. I've had two Google Pixel 3 XLs that my SO and I have been using since release day. Probably one of the best overall phones I've owned, first phone to make it past the two year mark before attempting replacement. I've had cell phones since 1996 mind you (I was in high school at the time and lucky enough to have a job in web development / system administration and I was on-call for the company I was employed by, but I digress). Anyway...

    I've worked in enterprise security (consultant, FTE and on the vendor side) for the bulk of my professional career post-college. I've been, generally, OK with both Android and IOS over the years - give or take different areas of concern/complaint. I own a number of iPads and iPhones currently, but my daily driver is the P3XL.

    I didn't realize Samsung was as bad as they currently are for hidden apps and outlandish permissions in their own ecosystem of software.

    The first problem I noticed was that Facebook is installed by default. Red flag. I uninstalled and immediately went to look through the system apps to validate there were no other Facebook components lying around. And there are. There are three Facebook components you cannot uninstall but can only disable: Facebook App Installer, Facebook App Manager and Facebook Services. If you're keeping your Galaxy S21 and don't use Facebook I'd recommend disabling them and validating background data is disabled as they may be reenabled on system updates (I'm not sure if that's true or not). The reality is they very well could be and you wouldn't know it - given the circumstances I'd err on the side of trust - but definitely verify.

    The second problem I ran into was Microsoft OneDrive. Again, not able to uninstall it - you can disable it. Obviously these apps are all part of the system image and is the reason you can't actually remove them. FFS.

    The third, and final nail, is Bixby Voice. This app cannot be uninstalled, cannot be disabled and all permissions are immutable (meaning they cannot be changed). I understand Samsung is, and has been, trying to force Bixby on it's users for years. I thought Samsung had moved on and relinquished control. I was, unfortunately, wrong. Final nail in the coffin for me.

    So... Does Google do this on Pixel devices? Sure, to an extent with Google components. Does Apple do this on IOS? Yes. The difference is that the Google apps on a Pixel device aren't harboring controls that can't be overridden. I can turn off permissions on the "Google" app, say - the microphone permission, even though it may break functionality. I can live with that. But I'm not OK with giving control up to something like Bixby Voice that has, literally, every permission 24/7.
    I'm having a hard time wrapping my head around the complacency involved with being OK with this and that's the rationale for returning the device. So, Samsung, if you're reading this (who am I kidding, you're not) - what an amazing phone with regard to the hardware. Truly top notch, truly polished and pushes all of the right buttons. You didn't lose a customer because the phone wasn't designed well. You lost a customer because it's clear that on top of the $1200+ phone you have the audacity to treat your customers as if they don't care - that they're not concerned with privacy in the least, and you clearly don't want them to be given what you've delivered. The reality is Google isn't a bastion of hope in that department either. Nor is Apple. But the Pixel line and IOS devices give end users a level of control if they're willing to give up features or functionality. I'd be fine with Bixby being on the phone if I could disable it and know that it's not able to phone home. But that's not possible sans drastic measures. Measures that would lock me out of functionality I do use.
    So Samsung. No, you don't get my money and a complacent response to your privacy ignorant stance. I won't waste my time with the Samsung brand moving forward. I hope others voice their concern and skip Samsung until these things are handled correctly. I know I'm a minority at this point in time, but the tides are slowly changing.
    https://www.reddit.com/r/Android/comments/l6hn2y

    apart from being unable to disable Bixby or revoke permissions from Bixby I dont see what your actual problem is?
    Yes, FB and 3x services are installed but as you rightly stated they can all be disabled. Problem solved ;)

    Whilst Bixby cannot be disabled, you can pretty much limit where it is in use... e.g. set Google Assistant as default.

    I have worked in I.T. for almost 40 years and although not in the field of I.T. security like yourself, I think I know enough about the topic to secure my home devices like phones computers and routers.

    Samsung is not perfect but they are a heck of a lot better than most smartphone manufacturers.... 3 years OS upgrades, monthly security patching on the S and Z ranges, etc.

    Just my own personal thoughts, don't shoot me for wondering if perhaps you are overly sensitive being an ITSEC professional. ;)
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    Guys, OP just came here to throw some shade at Samsung, vent some frustration and never came back for a discussion. New member. This is his only post on xda. It was obviously a hit and run stunt.

    The guy who started the fire has left and in his place, we're sitting here fighting and bickering about stuff like communism?


    I guess it was just bait .Let's stop replying to this thread here. It's pointless now.