[REVIEW] Pitaka Aramid Fiber case for the Note 8

Lily-PITAKA

Member
Jan 23, 2018
28
2
0
Hong Kong
goo.gl
I can't trust their word. They keep changing their promises. Still no shipping notification for my Nov 4th order. What's the use of beautiful (?) product that cannot be seen? Ordered this item based on reviews in this forum. Are they playing games with the customers?

Highly disappointed.
During the overloaded holiday shipping logistics and peak season of the Christmas, we didn't have a perfect plan for it.

But this will never happen again since we have a more professional customer service team and warehouse team. Normally we will reply to your emails and handle your order within 2 working days.

You have our promise: anyone who has experienced a lengthy shipping procedure over 10 working days can get a 15% discount code for his/her next order. (Feel free to contact us at [email protected])

---------- Post added at 09:51 AM ---------- Previous post was at 09:35 AM ----------

I have also had a bad experience with this case - and PIKATA has not responded.

My case is impossible to get on the cellphone without damaging it.

There is no cutout for the SD SLOT - I do backups and access the slot very frequently - this is a deal breaker for me.

I have emailed them - NO RESPONSE for either a replacement or RMA for REFUND.

I have a dispute with paypal for REFUND.

At this point, I just did vinyl protection from stickerboy and I'm done with this cases and PITAKA.

Just my experience. Other may have similar. Just adding feedback.

Sorry for the inaccurate cutting problems. now the problem is fixed, all the cases had thoroughly inspections before selling. If you still have the problem, please directly contact us at [email protected], we'll assist you to solve problems at the earliest time.
 

Limeybastard

Senior Member
Oct 3, 2013
6,699
1,147
253
Florida unfortunately.
Customer service could possibly be effected by huge demand and so forth. I'm not doubting that. A firm should adjust staffing resources in situations like this, but some don't as they would rather not keep their operating costs down. Which equals **** customer experience ultimately.

Sent from my SM-N950U using Tapatalk
 

Mr. Orange 645

Senior Member
Sep 6, 2010
3,333
1,647
253
Springfield
Any long term reviews ? Thinking about picking one up with a qi mount ....hoping they release some 20% off coupon soon
I have four of the Qi mounts. Two of them work great. The other two work about 50% of the time. The rest of the time they charge slowly, or they get hot and shut off.

As much as I like the magnet plus qi charging, my next mount will be an iOttie wireless charger.
 

Lily-PITAKA

Member
Jan 23, 2018
28
2
0
Hong Kong
goo.gl
I have four of the Qi mounts. Two of them work great. The other two work about 50% of the time. The rest of the time they charge slowly, or they get hot and shut off.

As much as I like the magnet plus qi charging, my next mount will be an iOttie wireless charger.
It seems the 2 MagMount Qi you have are defective, please directly contact us at [email protected] to get replacement or refund, we'll reply to your emails within 24 hours (working days)

---------- Post added at 05:35 AM ---------- Previous post was at 05:20 AM ----------

Received mine last week, but does not fast charge, tried both an Anker 3.0 & a RAVpower 2.0 charger. Is there a particular cable you're using? I will be receiving an Anker powerline micro USB cable this week to see if this works.
Hi, just want to let you know that there are a few factors that affect fast charging.

1. the cable and adapter you use must have fast charging capability as well or the fast charging might fail. (the fast charging standard is 9V, 2A)
2. The conversion efficiency of wireless charging is 72% while wired charging is 85%. that's to say, wired charging is much faster than wireless charging.

All of our MagMount Qi went through a fast charge test before they were sold. But if you still have the fast charging problem after checking the cable and adapter. please reach out to our [email protected] for further information, we have professional engineers there to help. thanks.
 

tossero

Senior Member
Sep 13, 2008
730
172
73
@Lily-PITAKA You're a "little" late to the party but nevertheless, thank you!
Do you have any intention of making a "pure" black case, I really love the minimalist look and I'm sure that I'm not the only one !:)
 

LT1UltraZ

Senior Member
Feb 23, 2006
148
20
0
Ordered case/mount on the 6th of Feb, got a tracking on the 8th. Been in pre shipment since then. Got about 4 emails about it shipping but 0 movement on actual tracking.....
 

r2d2_boss

Senior Member
Jul 29, 2008
175
69
48
I was looking for a carbon fiber case for my Note 8 and bigmann77 pointed me towards Pitaka as something that may be along the lines of what I wanted. My goal was something that was thin, light, strong, and complimented the beautiful Note 8.

[Purchase]
Ordered the Pitaka Aramid Fiber Note 8 case and MagMount (Car Vent) MagCase for Samsung Galaxy Note 8 $39.11
MagMount (Car Vent) $14.87 (Not much to review, its a great little vent mag mount, but nothing more exciting than any of the others out there)
Shipping $0.00
Total $53.98
A few days later I received a discount via refund for the combo purchase (MagMount + MagCase) of 9.99
Grand total $43.99

[Shipping]
Direct from Singapore to Michigan, USA
Order was placed on 10/31/2017
Order shipped via DHL on 11/06/2017
Order delivered on 11/09/2017
Total days from order to delivery: 9

[Pictures]
Case pictures (without phone)














Case pictures (with phone)







[Review]
Appearance: It's absolutely stunning, the weave is perfectly done and the trimming is super precise. It looks exactly like I had expected it to, It reminds me a lot of the Ringke Slim I used to have on my S5, but even thinner.
This case is totally screen protector friendly, it barely touches any of the front glass.

Feel: It has a slight rubbery feel to it which is a major improvement over how slick the non-protected phone feels. It has a similar feel to a smooth TPU.

Buttons and ports: Everything is easily accessible, the cutouts are generous but precise. The top mic port is not perfectly centered and that is a tad annoying.

To give a better sense of how thin this is, the buttons are barely indented from the case and almost seem to be even with them. I got used to the rubber buttons from the Spigen Neo Hybrid that I had on there. This will take some time to get used to.

NFC, Wireless charging: Works perfectly, in fact a LOT better than with the Spigen case on there. I used to have to position it perfectly with the spigen to pick up and now it's a lot less sensitive.
I was able to use tap to pay at lunch and that also worked very well.
Magnetic mounts are working great now, it used to move a lot when I used a mag mount and a TPU case, with these imbeded plates it grabs instantly and holds strong.

Quality: Top notch - I cannot find any flaws in the build. This is defintely a high quality product and for this perfection alone I think this could actually command a higher price.

Protection: This case is strong, very strong. You really can't bend or flex it much unless you put some effort into it. While I would say that it offers little to no shock protection, it definitely will distribute the force well if it fell on the corners or back.

I feel that the Spigen probably protected it better, but I have nothing to back that up aside from the additional bulk that it offered versus this wafer thin aramid fiber.

Could be improved: It would be nice to have some sort of raised edge on the top and bottom, but perhaps it wouldnt look or feel as good as it does. I'm on the fence if that is an improvement.

[Overall Thoughts]
This is a great case for those who want a minimalist approach and is not rough with their phones. I am not willing to drop test it to see if it's as strong as they claim - but I wouldn't have done it with the other case I had either. What it has done for me is given me a better grip, protected the back from scratches and provided some additional strength to the corners without sacrificing the feel of the phone. I think this is as close as you can get to a bare phone while still offering a decent amount of additional protection.

This is the first case I have owned that has actually enhanced the look and feel and not just felt like I was childproofing it. I will be changing my habit of placing the phone face down even though I have a screen protector on it though and I do feel like I am being more gentle with it. Maybe that's because it's new to me or maybe that's just a better idea in general.

Have I ordered from this mfg before? No.
Would I order this product again? Yes - at least from initial impressions.
Planned additional purchases from Pitaka: MagMount QI
[UPDATE] They have provided me a coupon code to share, use Ken10 for 10% off.

I will update this thread after a month or so to see how it's held up.
Ordered mine just now with your code. Thanks
 

Lily-PITAKA

Member
Jan 23, 2018
28
2
0
Hong Kong
goo.gl
Ordered case/mount on the 6th of Feb, got a tracking on the 8th. Been in pre shipment since then. Got about 4 emails about it shipping but 0 movement on actual tracking.....
Hi, sorry about the shipping delays, due to the upcoming Chinese new year, the DHL logistics is being heavily loaded so there are some delays for DHL to pick up the order. but normally it won't take too long. Please directly email us at [email protected] to get help. by the way, anyone else who needs the help of her/his order, feel free to contact us.

---------- Post added at 11:00 AM ---------- Previous post was at 10:47 AM ----------

@Lily-PITAKA You're a "little" late to the party but nevertheless, thank you!
Do you have any intention of making a "pure" black case, I really love the minimalist look and I'm sure that I'm not the only one !:)
Sorry but currently we don't have any plans of making a pure black case yet, I believe someone sometime asked this but limited by the material (Aramid, it's usually weaved by two colors), we still need to do more work to get the pure black one. Anyway, once we have any further information on this, will get you posted.

By the way, why do you prefer the pure one? :confused:
 

LT1UltraZ

Senior Member
Feb 23, 2006
148
20
0
Hi, sorry about the shipping delays, due to the upcoming Chinese new year, the DHL logistics is being heavily loaded so there are some delays for DHL to pick up the order. but normally it won't take too long. Please directly email us at [email protected] to get help. by the way, anyone else who needs the help of her/his order, feel free to contact us.
This is bunch of b.s. about dhl delays. Sounds like shipment from China might be delayed if anything and u guys are out of stock.
 
D

Deleted member 1198227

Guest
I did it by myself.. It took me an hour. I have carbon vinyl, and every phone i buy, every time I create one.. :)
It probably need a little work more..




 
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tossero

Senior Member
Sep 13, 2008
730
172
73
@Lily-PITAKA

My phones are always black and I do not like wearing a case but, unfortunately, it's a necessity .
It's nice to have a case that blends in, hardly noticeable by its looks and feel.
I hope that you guys will change your mind and make a lot of us, happier :)
 
Last edited:

Lily-PITAKA

Member
Jan 23, 2018
28
2
0
Hong Kong
goo.gl
This is bunch of b.s. about dhl delays. Sounds like shipment from China might be delayed if anything and u guys are out of stock.
Sorry but it's really the truth, we could send you the certificate of shipping if you need it :)

---------- Post added at 09:53 AM ---------- Previous post was at 09:37 AM ----------

I did it by myself.. It took me an hour. I have carbon vinyl, and every phone i buy, every time I create one.. :)
It probably need a little work more..





Wow good job!:good:

How is the phone signal when you use the case? The carbon vinyl (carbon fiber) might affect the signal of which we had a test before, hopefully yours is normal.

---------- Post added at 10:02 AM ---------- Previous post was at 09:53 AM ----------

@Lily-PITAKA

My phones are always black and I do not like wearing a case but, unfortunately, it's a necessity .
It's nice to have a case that blends in, hardly noticeable by its looks and feel.
I hope that you guys will change your mind and make a lot of us, happier :)
I see. we'll surely take this into account while developing our future case, thanks again for the suggestion!:good:

---------- Post added at 10:02 AM ---------- Previous post was at 10:02 AM ----------

@Lily-PITAKA

My phones are always black and I do not like wearing a case but, unfortunately, it's a necessity.
It's nice to have a case that blends in, hardly noticeable by its looks and feel.
I hope that you guys will change your mind and make a lot of us, happier :)
I see. we'll surely take this into account while developing our future case, thanks again for the suggestion!:good:
 
D

Deleted member 1198227

Guest
Wow good job!:good:

How is the phone signal when you use the case? The carbon vinyl (carbon fiber) might affect the signal of which we had a test before, hopefully yours is normal.
I have done it in many phones, never seen any change in signal or battery. It's plastic i think, so no problem.. :eek:
 
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