[REVIEW] Pitaka Aramid Fiber case for the Note 8

[tossero]

@james-pitaka

Hello James,

Since you are monitoring this thread, I would like to ask you to take a look at my order #11914, not yet shipped, placed on 10 november.

Greatly appreciated,

Sergiu

 

[tossero]

Thank you, appreciated ! ?

 

[jason504]

Hi, it will ship out tomorrow. Sorry for the unexpected delay due to the huge sales increase on MagMount QI. You will get a tracking number very soon.

When can you expect the Magbar Pro?

 

[thuglife]

Thanks for this review, and 10% voucher code. I just ordered one.

 

[iraqgsm]

We will launch it on Kickstarter very soon. It will be definitely a revolutionary product that is out of imagination.

Thank you for the update, can you please help with Order #12591 as I was shipping this week.

 

[jason504]

We will launch it on Kickstarter very soon. It will be definitely a revolutionary product that is out of imagination.

Can't wait for that take my money!

 

[nds850]

Hi, it will be shipped out tomorrow. Thanks for your patience.

Could you tell me when #14556 will be sent?

 

[tossero]

Hi, it will ship out tomorrow. Sorry for the unexpected delay due to the huge sales increase on MagMount QI. You will get a tracking number very soon.

@james-pitaka

Something is terribly wrong, my order did NOT shipped...

 

[irieeyed]

Hi Jason, this is James, the CEO of PITAKA. I got here because one of my clients expressed his concerns before ordering after reading your post.
We are truly sorry that the item that you received something with a flaw. We understand your disappointment and apologize for any inconvenience that this may have caused you.
The cutout was not centralized and we do believe you received something which we made before NOTE8 launched, and that was not supposed to leak out of the production.
Before we ship any product, it undergoes several stages of quality checks. It is our intention to provide only the highest quality items to our customers, and we regret that your product slipped past our quality measures.
We will send you a new replacement with perfect cutout. We will ship out the replacement this week by Express and you will receive it within next week. And if anyone else who believes receiving our products with a flaw, he is always welcomed to contact us for returns or free exchanges.
Thank you again for bringing this issue to our attention—please don’t hesitate to contact with any further concerns.

James
CEO of PITAKA

Just noticed that my case has the same cutout problem

Sent from my SM-N950U using Tapatalk

 

[KruseLudsMobile]

Just noticed that my case has the same cutout problem

Sent from my SM-N950U using Tapatalk

Now THAT is the way to treat customers!

- R. Kruse Ludington

Galaxy Note 8<-5<-3<-S3<-Nexus; Droid X; HTC HD2<-Touch Pro 2<-Tilt<-8525; O2 XDA II<-XDA

 

[Li-Pol]

Just noticed that my case has the same cutout problem

Sent from my SM-N950U using Tapatalk

Same here.

 

[tossero]

Now THAT is the way to treat customers!

- R. Kruse Ludington

Galaxy Note 8<-5<-3<-S3<-Nexus; Droid X; HTC HD2<-Touch Pro 2<-Tilt<-8525; O2 XDA II<-XDA

I am very disappointed by the way they are handling this.
It is, by far, my worst online buying experience.
Order passed on 10 november, not yet shipped, even though Pitaka staff, including the CEO, @james-pitaka, told me, twice, that it will be shipping in the next 24 hours.
It never did.
Now they are no longer replying mails and it seems that there are quality control issues...

 

[iraqgsm]

Hi, it will be shipped out tomorrow. Thanks for your patience.

Tomorrow passed and nothing shipped yet???

 

[KruseLudsMobile]

I am very disappointed by the way they are handling this.
It is, by far, my worst online buying experience.
Order passed on 10 november, not yet shipped, even though Pitaka staff, including the CEO, @james-pitaka, told me, twice, that it will be shipping in the next 24 hours.
It never did.
Now they are no longer replying mails and it seems that there are quality control issues...

Oh no... there's something else wrong then...

 

[nds850]

Mine was sent yesterday.

 

[tossero]

Mine was sent yesterday.

When did you order it ?

 

[corwin_amber]

Unfortunately it seems sold out altogether. Any way of buying one? Take my money ?

 

[jason504]

Wow it is sold out. Hope it's not because of the back cut out.

---------- Post added at 04:53 PM ---------- Previous post was at 04:52 PM ----------

I have my replacement on its way.

 

[tossero]

Unfortunately it seems sold out altogether. Any way of buying one? Take my money ?

Don't worry about that, they are very prompt to take your money.
Not so much to deliver.

 

[nds850]

When did you order it ?

Sunday the 19th.