Ring Tone Quiet When it Shouldn't Be

[oysterville]

More or less doing a copy and paste of an issue I posted over in the Lenovo Motorola forums, in case someone else over here has experienced and fixed it:

Having a problem with the volume going to a low setting, and in the Moto app the silence ringer on picking up the phone isn't on. I turned it on, then off, and the problem persists. Just received the phone yesterday from Amazon. Here's what else I've noticed:

1) when I go to choose any ringtone, the first time I select it the volume is low (although the volume setting is set to highest point), but if I select it a second time the volume is high. Does not affect how it rings when the phone rings, however
2) after phone rings in this low setting, if I turn it down slightly the volume is even lower. However, if I turn it all the way back up the test sound is fully loud. Ringer will still ring low, however.

All three volumes are set to fully loud, so it's not confusion there. Really kind of at a loss with this one. Been using Android OS for about 4 years now, so I'm pretty well-versed in it. Can't find any other setting that relates to this issue.

Presently using the "Digital Phone" ring tone, but can confirm that it happens with any ring tone that I've tried thus far.

Any help would be appreciated. It's my lady's phone, and she's not pleased.

 

[andrew129260]

You might have a dud, mine is working without issue. Have you tried formatting it or rebooting?

 

[oysterville]

I've done a few reboots without resolution, and am considering doing a factory reset and seeing if that resolves it. Rather frustrating little software glitch. If I would have done my research before the sale and not been rushed I would have seen that Lenovo has an awful track record thus far with rolling out updates on these phones. Really has me worried, as I'm not seeing much development on third party ROMs.

 

[andrew129260]

I've done a few reboots without resolution, and am considering doing a factory reset and seeing if that resolves it. Rather frustrating little software glitch. If I would have done my research before the sale and not been rushed I would have seen that Lenovo has an awful track record thus far with rolling out updates on these phones. Really has me worried, as I'm not seeing much development on third party ROMs.

No offense, but the phone just came out in the US as of the 12th. I don't expect many roms yet.

I am having no problems with the phone at all, so it might be a software glitch or the phone is a dud. This phone is getting Android N. So don't worry, updates will be available.

Sorry your having issues though.

 

[oysterville]

No offense, but the phone just came out in the US as of the 12th. I don't expect many roms yet.

I am having no problems with the phone at all, so it might be a software glitch or the phone is a dud. This phone is getting Android N. So don't worry, updates will be available.

Sorry your having issues though.

You're absolutely right. I didn't realize that it was so new. I have been spoiled with the robust development with my HTC One m7, and am worried about the stories on Ars about Lenovo being slow on releases. Guess I'll wait and see, and reinstall. ?


Sent from my HTC One using XDA Premium 4 mobile app

 

[oysterville]

Here's a new article on Ars about Lenovo not wishing to commit to monthly security rollouts, instead looking at possibly quarterly rollouts. This might explain why we're still on the May update.