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ROG 2 shuts down when charging

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do0mas5t3r

Member
Jan 13, 2017
5
2
Has anyone had an issue when charging their phone?

Mine turns off when I charge a few minutes. Started when I upgrade to Android 10. It still persists when I tried downgrading to Android 9.

UPDATE:
Seems like others are having the same issue. Phone overheats when using the 18w or 30w charger.

https://zentalk.asus.com/en/discussion/18048/asus-rog-phone-2-android-10-issues

Haven't found any fix on this yet.
 
Last edited:

laidbacker

New member
May 6, 2020
1
0
Me too!!!!!! SAME ISSUE

hope someone can find fix...

My phone shuts down when
*90hz or 120hz is turned on
*When playing a game
*When charged using 18w and above
*When X mode is turned on

And when it dies, it will take so many attempts before it will turn back on...

Now, im only using my Gaming phone for
Netflix, Youtube, and Facebook mainly..
 

Ron951

New member
Jun 2, 2021
1
0
Bruh it's 2021 already and I'm still having this issue, there's still no solution for this? It's so annoying, at first my phone shuts down while I'm charging it and opening apps that was okay for me, but now it starts shutting down while I'm playing games and it's so annoying, someone please help!
 

l2aYz

Member
Nov 30, 2019
9
0
my phone has this issue too. It's a hardware fault. properly will happen to everyone eventually. the cause properly from heat issue.

It's a common problem for ROG2 and will happen more often. usually, you can fix it by change IC or new motherboard which requires both skills and tools, or just buy a part and find some mobile service to fix them for you.

But the problem still exists even you replace the part it will happen again after years or two depending on how do you use your phone.
 

john_boham

Member
Nov 3, 2015
5
0
Set 60hz both phone and in game, everything back to normal.
90hz and 120hz makes everything crash.

Edited:
It is fix for blackout while in game, but not for auto shutdown when heat or framedrop
 
Last edited:

b0b0ch1

Member
Dec 25, 2017
10
1
oh ****.. It happened with mine too...
I used mine for about 2 years and suddenly last week it happened. I tried to search for solution on internet and found that it happens to many people too.
Last week it suddenly shut down if I used the phone while charging, but now even though I'm not using it while charging, it turns off. Probably it will get worse as the time goes by.

Anyone tried hard reset?

I got no hope in replacing some IC on its board, so I'm looking for some easier solution.
 
Last edited:

venkatesh321

Member
Mar 4, 2019
43
14
The problem is within asus thermal engine.
oh ****.. It happened with mine too...
I used mine for about 2 years and suddenly last week it happened. I tried to search for solution on internet and found that it happens to many people too.
Last week it suddenly shut down if I used the phone while charging, but now even though I'm not using it while charging, it turns off. Probably it will get worse as the time goes by.

Anyone tried hard reset?

I got no hope in replacing some IC on its board, so I'm looking for some easier solution.