Oh sorry. I forgot this was xda where you're not allowed to be frustrated about anything ever.
No complaints, no bug reporting allowed without logs. If you even upload logs for bugs, your bugs will be ignored anyway heh.
Developers must redirect all their traffic/responses, even important ones, to Telegram. Because why not. XDA is a nice placeholder forum. Wehn you complain there in TG groups for issues/bugs, you will be banned, no question.
Remember, those people work their ass off on their free time, which is little, so you can enjoy the best possible experience ever. And you dare to complain.
Jokes aside, this is usually not the behavior of the ArrowOS devs. They usually post important announcements either on XDA or on ArrowOS site. Not all ArrowOS developers are the same. For example,
@kubersharma is very responsive in threads for his devices which he maintains. He always posts changelogs, important announcements etc. @ganesh_varma &
@palaych are not active here most of the time. Ganesh Varma is rarely active on XDA anyways (just on ArrowOS site) while palaych is active in Poco F3 thread which is his main device I think. He came to help Ganesh as far as I'm aware.
When something is free, they have rights to release very bad products if they wish & to behave how they want (mostly). Of course, some behavior is controlled to some degree on XDA, but very bad products are allowed. While the behavior mentioned in the joke is a bit hyperbolic (some devs like that exist unfortunately), there is an line between good & bad behavior. F.e. clean flash needed from previous builds without mentioning it in any relevant pages (not some Indonesian TG page) is bad behavior imo. But it's technically allowed just because the product is free.
However, complaining & pointing the issues adequately is allowed. Most adequate way is to describe the issue in details than include logs. But the passable way imo is just to include basic information like device, ROM, modifications & describe the issue in detailed way. All that while respecting the requirements for bug/issue reporting (like no custom Gapps, no root f.e.) Because sometimes, logs are not reproducible & for some type of issues, logs & hugely detailed informations are not needed.
That's the sacrifice you make when you're using the free product. Developers do their free work based on their satisfaction/motivation & donations (which are usually small). Some developers get the revenue by using ads too in main custom ROM pages, but that's also small income since most users just use AdBlock. Best way imo would be to have Patreon with exclusive content like
@kdrag0n did with ProtonAOSP. He gets the nice income there while others who don't pay also get the high quality piece of art.
I agree that not every complain should be regarded as "disrespect" to the developers though.