Hi hero355
Thank you for your reply
I have another issue that maybe people here can help with.
I have a PC with Win7 x64. Until about a month ago my Wave3 was connecting fine with Kies. Then all of a sudden the past couple of days the Pc cannot recognise the phone; instead it says "unknown device" for which it installs some windows generic drivers.
I have tried every single option from the drivers package linked here as well as the one in Kies - always get "device cannot start (error code 10). Every time I was uninstalling the drivers completely before trying another driver package.
I have also tried removing Kies completely and downloading the appropriate one from Samsung support. Same result.
Tired to connect with USB debugging enabled, no luck. Explicitly set the phone to Mass Storage option, no luck.
Note that my PC has both USB2 and USB3 ports - problem is the same for both types of ports.
I am really open to suggestions!
Thank you for your reply
I have another issue that maybe people here can help with.
I have a PC with Win7 x64. Until about a month ago my Wave3 was connecting fine with Kies. Then all of a sudden the past couple of days the Pc cannot recognise the phone; instead it says "unknown device" for which it installs some windows generic drivers.
I have tried every single option from the drivers package linked here as well as the one in Kies - always get "device cannot start (error code 10). Every time I was uninstalling the drivers completely before trying another driver package.
I have also tried removing Kies completely and downloading the appropriate one from Samsung support. Same result.
Tired to connect with USB debugging enabled, no luck. Explicitly set the phone to Mass Storage option, no luck.
Note that my PC has both USB2 and USB3 ports - problem is the same for both types of ports.
I am really open to suggestions!