Hello.
Samsung Galaxy A5 2017 was launched with
out-dated Marshmallow update while other
phones which released at the same time were
launched with Android Nougat. So as Samsung
customers this seems so much unfair. Hence
definetely Galaxy A5 2017 deserve the new
Android Pie update. In addition, Galaxy A5 2017
was seen running on Android Pie 9.0 in the
popular benchmarking website, Geekbench.
Therefore hardware wise, the device is eligible
and able to run the new Pie update!
I have been a Samsung customer for years. So, as a
regular customer, I request you to pay your kind
attention on my request and take necessary
steps to provide Android Pie update to Galaxy
A5 2017. This is a request by all the Galaxy A5
2017 customers and a petition is also going
on Samsung commumty website requesting
this new update. I look forward to hearing from
you soon. Thank you...
http://browser.Geekbench.com/v4/cpu/11428031
---------- Post added at 06:28 PM ---------- Previous post was at 06:25 PM ----------
Samsung Reply
Dear Customer,
Regarding your concern please note
that Samsung truly appreciates and
values its customers. Further, your
suggestion has been forwarded to
relevant department.
Samsung sincerely appreciate any
service improvement suggestions or
feedback that you might have so
please feel free to have your say
with us.