Explanations and facts. Our status as of now.
Lately there has been a lot of confusion as to our approach to AvatarROM and the support scenario for all the various devices. We have had a lot of negative, and must I say, important feedback, and we have also seen a slight wane in our download numbers.
First off the bat, let us lay it out there in front of you that AvatarROM is still up and running and very much alive. There have been a few problems lately, but more about that later. We would like to ensure to our users that our development pattern is still chugging like a well oiled machinery and soon things will be right back on track.
We received a lot of flak for the last 4.3 build that we came out with, which actually had a major flaw in the lockscreen, putting devices into continuous bootloops. Our immediate solution was to advice users not to upgrade at all, and to those who had, to downgrade to the previous build. Although we ended up promising users that we will soon release a new build, unfortunately it never ended up happening. Due to unforeseen circumstances, we have not been able to push out a new build to our users, nor have we released any update for all those devices still on 4.2.2. The good news though, is that we will soon have a new build up and running. We are working on it and it should see the light of day soon.
The second problem, and in a way, a more grievous one was that a lot of older builds and in some cases, all the builds for specific device models got erased from our servers, as a result of which new users were never able to download our ROM. This lead to a lot of confusion, and in some cases, agitation that we might be wrapping up, which as we cleared up, is not the problem. We were trying to tweak the back- end servers and in the process, lost a lot of those older images. By the time we could salvage them, it was too late. Currently we are in the process of tweaking the servers (really carefully) and make sure that most of those missing builds are available.
So yes, in a nutshell, we really dropped the ball this time. We will like to thank all our users who stood valiantly alongside us, even though aware of the issues. We are looking into solving all these problems and should be able to alleviate them altogether in the coming days. So please be patient, just for a few more days.
Thanks
