Question Root without voiding Knox and warranty?

[Philip]

What I do know is that there is a variant of your model that if rooted, it loses the camera function...

On the other hand, in the warranty paper, see if there isn't a link for you to consult...

No more consult a lawyer

Thanks - I believe that it's the Z Fold which has the problem with the camera breaking, not the Z Flip.

Nope, there's no link within the warranty documentation that came with my handset.

Everybody is saying that Samsung will void warranty on a rooted phone. I'm just trying to find out where they actually say that, and how am I - as an owner of a Samsung handset - meant to know about it?

 

[cater2]

Thanks - I believe that it's the Z Fold which has the problem with the camera breaking, not the Z Flip.

Nope, there's no link within the warranty documentation that came with my handset.

Everybody is saying that Samsung will void warranty on a rooted phone. I'm just trying to find out where they actually say that, and how am I - as an owner of a Samsung handset - meant to know about it?

If you don't have anything written about rooting your warranty, there's a good chance that in your country you won't lose your warranty.

In my case the paper says that I lose the warranty by installing non-genuine Samsung software

 

[lywyn]

All I know is that Samsung is a multinational with enormous powers...

Audi is a multinational and if I was to remap the ECU on a new car from them it would void the warranty. I would be pushing the physical parts of the vehicle to do more than they were designed to do by "overclocking" the speed I run the vehicle at. Are you saying they should honour the warranty if I rallied the car in some races past its set out operational limits?

 

[Valiante]

Audi is a multinational and if I was to remap the ECU on a new car from them it would void the warranty. I would be pushing the physical parts of the vehicle to do more than they were designed to do by "overclocking" the speed I run the vehicle at. Are you saying they should honour the warranty if I rallied the car in some races past its set out operational limits?

There's actually already laws on this exact subject.

The car companies argued they should be able to void your warranty because you did not change your oil at their dealership, because you didn't allow them to do all the servicing, because you used different tires, etc.

That's where the Magnuson-Moss Warranty Act of 1975 stemmed from.

All those previously mentioned cases are not grounds for outright warranty denial, it must be proven that those things caused the malfunction.

 

[Philip]

That's where the Magnuson-Moss Warranty Act of 1975 stemmed from.

Never heard of this Act. I assume it's local legislation which is only applicable in whichever jurisdiction you live in?

 

[lywyn]

There's actually already laws on this exact subject.

The car companies argued they should be able to void your warranty because you did not change your oil at their dealership, because you didn't allow them to do all the servicing, because you used different tires, etc.

That's where the Magnuson-Moss Warranty Act of 1975 stemmed from.

All those previously mentioned cases are not grounds for outright warranty denial, it must be proven that those things caused the malfunction.

Nothing to do with that. Car manufacturers will use the same engine in various variants of a car model. VW used a 2.0l diesel in the Golf for 1.8 and 2.0 versions. The ECU restricted the output and the service plans are built around the expected wear and tear of the engine based on the ECU performance. So if you remapped the ECU you add wear and tear to the engine the service plan and parts are not designed for, this reduced the lifetime of the engine and parts so the warranty is void.

Modifying the device so that the CPU is being operated outside the manufacturer's defaults adds wear and tear to the device and CPU, you affect the thermal output which may cause internal damage to the phone. So unlocking a device quite rightly voids the warranty as it can be used outside the agreed operating limits.

 

[Valiante]

Nothing to do with that. Car manufacturers will use the same engine in various variants of a car model. VW used a 2.0l diesel in the Golf for 1.8 and 2.0 versions. The ECU restricted the output and the service plans are built around the expected wear and tear of the engine based on the ECU performance. So if you remapped the ECU you add wear and tear to the engine the service plan and parts are not designed for, this reduced the lifetime of the engine and parts so the warranty is void.

Modifying the device so that the CPU is being operated outside the manufacturer's defaults adds wear and tear to the device and CPU, you affect the thermal output which may cause internal damage to the phone. So unlocking a device quite rightly voids the warranty as it can be used outside the agreed operating limits.

You're saying the exact same thing as I said already ... Lol. The onus is on the defendant to prove the modification caused the damage.

It has already been proven if a car's been modified to run outside of factory specs, that causes cause damage above and beyond normal wear and tear, thus voids the warranty.

Simply because a phone CAN be overclocked does not mean it has been. It also does not prove any damage has been caused by what one could POSSIBLY do.

By that same token, all warranty could be voided simply because you drink water and you COULD have spilled water on your device.

The onus is on the defendant to prove what actually caused the damage.