S view case lag turning on issue.

cstevens759

Member
Apr 5, 2013
11
4
0
Cap May
I have been having the same problem. I have had the case on for about 3 weeks now and everything was fine until about 2 days ago where this started happening and it has been very randomly. Every time i have tried to show the problem to anyone it doesn't seem to happen. I also happened to notice the issue occurring more when the phones battery level is under 50% (not sure if that has anything to do with it though).
 

davidmcw

Senior Member
Aug 17, 2010
97
10
38
Mine even locks up occasionally. Assumed it was an app (the music download app was my guess), but the timing with these other instances is very odd. I deleted about 15 apps and seems more stable now. Could it be a memory issue? For those with this problem: please reply with a) last 5 apps installed and b) free space on internal memory.
 

cstevens759

Member
Apr 5, 2013
11
4
0
Cap May
Mine even locks up occasionally. Assumed it was an app (the music download app was my guess), but the timing with these other instances is very odd. I deleted about 15 apps and seems more stable now. Could it be a memory issue? For those with this problem: please reply with a) last 5 apps installed and b) free space on internal memory.
I have not installed any new apps since I started experiencing this issue but the last 5 the were updated were Facebook (multiple times) Spotify Galaxy Gear Manager Chrome and S Fitness. My available internal storage is 6.88 GB and my Ram used is 1.4 GB. I have also started to notice that it does happen more with my galaxy gear paired with my phone (but that could just be coincidence as i have my gear paired 90% of the time that my phone is in use). I also tried flashing my SD card thinking that might be the cause as i have had to do that to help with battery issues in the past with other galaxy devices but it also did not work.
 

davidmcw

Senior Member
Aug 17, 2010
97
10
38
When you open the case, do you open it like a book or flip the cover all the way open so it rests on the back of the phone? I feel like it happens more when I open all the way. Is there a magnet in the cover?
 

cstevens759

Member
Apr 5, 2013
11
4
0
Cap May
When you open the case, do you open it like a book or flip the cover all the way open so it rests on the back of the phone? I feel like it happens more when I open all the way. Is there a magnet in the cover?
I have just been opening it like a book and it is happening. I am not 100% sure if there is a magnet in the case. I would have to guess that there is a magnet which is what allows the s view to work properly. I do know that i have a smart cover for my Galaxy note 10.1 (2014) and that does have a magnet at the top that allows the tablet to turn on and off automatically and I think that they are using this same technology on these covers.

Are you using a third party launcher? I have Nova installed and am beginning to wonder if that is the cause of the issue. I was just noticing it happening regularly so for testing purposes I switched my phone to Touch Wiz and everything appeared to work fine. I am going to try and work with Touch Wiz over the next few days and see if that makes any difference.
 
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cstevens759

Member
Apr 5, 2013
11
4
0
Cap May
Question: Is your brightness level all the way down and on auto?
I have my brightness set to auto. Anther thing i have tried and it has worked so far it to disable the smart remote from displaying on my lock screen. I will update later if i happen to see the issue come back again but i am hoping this fixes it.
 

shoresteve626

Senior Member
Aug 20, 2010
130
58
0
I thought that may be it could be Nova launcher but the same thing has been happening with the Google Now launcher. Has anyone figured this thing out? It makes me want to go back to my Note 3.

Sent from my SM-G900V using XDA Premium 4 mobile app
 

cstevens759

Member
Apr 5, 2013
11
4
0
Cap May
1216

I thought that may be it could be Nova launcher but the same thing has been happening with the Google Now launcher. Has anyone figured this thing out? It makes me want to go back to my Note 3.

Sent from my SM-G900V using XDA Premium 4 mobile app
I have turned off my weather and pedometer on the s view lock screen and so far that has worked for me (it has only been about a day so far so i am not calling it a complete success as of yet). If you have either of these options turned on try shutting them down and see if it makes a difference for you.
 

shoresteve626

Senior Member
Aug 20, 2010
130
58
0
I have turned off my weather and pedometer on the s view lock screen and so far that has worked for me (it has only been about a day so far so i am not calling it a complete success as of yet). If you have either of these options turned on try shutting them down and see if it makes a difference for you.
I switched from Nova to the Google Now launcher and haven't had any problems but I'll try this work Nova to see if it fixes the problem and will report back.

Sent from my SM-G900V using XDA Premium 4 mobile app
 

cstevens759

Member
Apr 5, 2013
11
4
0
Cap May
I have gone all weekend without the phone freezing once with the cover on. Even pressing the power button two or three times quickly (which previously would freeze the phone immediately) worked just fine and it has been just as responsive as the day i took it out of the box. Just for fun i turned the weather and pedometer views back on the the S View Settings and almost immediately it started freezing again and stopped once i turn the features back off. I am going to go out on a limb and say that this was a success for me. As much as i love having those features turned on for quick glance purposes I will gladly give them up for a quick functioning phone.
 
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shoresteve626

Senior Member
Aug 20, 2010
130
58
0
Alright.... This ^^^^^ worked for me no matter what launcher I used! I literally spent hours throughout the day trying to get it to freeze after disabling the pedometer and weather but it never did. Thank you!

Sent from my SM-G900V using XDA Premium 4 mobile app
 

cstevens759

Member
Apr 5, 2013
11
4
0
Cap May
I contacted Samsung yesterday about this. A factory reset will work temporarily but the issue will come back again. The only suggestion they had was to clear the data from the weather app and the s health app (which means loosing all data in your health app and any weather locations you set which I have a fair amount set) which again. Is only a temporary solution. In my opinion this is not an acceptable solution but it's all they could provide to me so I am choosing to stick with keeping these features off for now.

Sent from my SM-P600 using XDA Free mobile app
 

shoresteve626

Senior Member
Aug 20, 2010
130
58
0
Yeah... I'm on the same page. I shouldn't have to keep clearing the data to get my $50 cover to work properly with my phone. I don't need the weather and pedometer in s view that bad....

Sent from my SM-G900V using XDA Premium 4 mobile app
 

cstevens759

Member
Apr 5, 2013
11
4
0
Cap May
Just a heads up it appears that samsung has fixed the issue. They released an update to the s health app today and a fix to the s view issues was on top of the changes. So far (it's only been about 10 hours) I have not had an issue with the pedometer and weather apps on. I will update again if I run into any problems.