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S20 Ultra exynos stock OS stuck in boot loop. Data recovery?

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Coddeh

Member
Mar 2, 2021
9
0
Hi Guys,

As the title says my S20 Ultra has managed to get itself stuck in a boot loop as of last night. I can boot into recovery mode, download mode and safe mode. When booted into safe mode it will stay on the home screen fine. However if i try to unlock the phone to use it, it crashes and reboots into a bootloop.

If I just plug in a usb to access the files via usb in safe mode before the phone is unlocked the phone is not detected (device manager detects a samsung device but nothing in file explorer most likely because the usb services haven't started up yet and won't until the phone is unlocked).

Im sure a factory reset will solve the bootloop issue but I don't want to lose the date on the phone until it's backed up (recently renovated our house and I have pictures on there of before and afters I would like to keep).

Is there a method I could use to get the data back other then sending the phone off to a recovery service? Maybe something that doesn't void the warranty of the phone but if there is no other choice I would consider voiding the warranty. I used to install custom roms on all my old android phones but never felt the need to on this one. I'm fairly tech savvy so am Just looking for ideas.

Cheers
 

*Detection*

Senior Member
Dec 5, 2011
10,513
2,856
Durham
Hi Guys,

As the title says my S20 Ultra has managed to get itself stuck in a boot loop as of last night. I can boot into recovery mode, download mode and safe mode. When booted into safe mode it will stay on the home screen fine. However if i try to unlock the phone to use it, it crashes and reboots into a bootloop.

If I just plug in a usb to access the files via usb in safe mode before the phone is unlocked the phone is not detected (device manager detects a samsung device but nothing in file explorer most likely because the usb services haven't started up yet and won't until the phone is unlocked).

Im sure a factory reset will solve the bootloop issue but I don't want to lose the date on the phone until it's backed up (recently renovated our house and I have pictures on there of before and afters I would like to keep).

Is there a method I could use to get the data back other then sending the phone off to a recovery service? Maybe something that doesn't void the warranty of the phone but if there is no other choice I would consider voiding the warranty. I used to install custom roms on all my old android phones but never felt the need to on this one. I'm fairly tech savvy so am Just looking for ideas.

Cheers

Try flashing the same firmware you're currently running using Odin and HOME_CSC to keep your data, possible it will replace and fix the corrupted files causing the bootloop
 

Coddeh

Member
Mar 2, 2021
9
0
So last night I tried what you have mentioned. It didn't change anything unfortunately.

I then thought it might be worth trying an older firmware. I tried rolling back to the previous firmware and then to android 10. Both of these ended up making things worse and it would boot loop at the android startup screen.

Luckily I managed to get back into Odin mode and put the current firmware back on and I'm now back to square one.
 

Coddeh

Member
Mar 2, 2021
9
0
OK so I have had a thought. I've seen that some people have managed to establish a USB connection to thier device through TWRP and managed to backup their data through that. I've also seen that on older phones you can use odin to only flash TWRP and then boot into it. I'm not sure if things have changed drastically and you are unable to do that on the S20 ultra now. After my data (pictures and videos) was backed up I could then reflash the recovery back to stock and do a factory reset to fix the bootloop.

Does this seem plausible?