S20FE 5GHz WiFi speed issues

[chromaniac]

when the device gets a little warm.

yup. this is exactly what happened during the restore process. phone was on charge and it was restoring and updating around 100 apps. internet was extremely slow at the time.

i have a feeling that this is a software issue. samsung is throttling wifi to save on battery or something. BUT. they have had almost a year to optimize wi-fi on this phone.

october update might have a fix assuming they know about this issue. but it is currently available only in europe. it's unlikely india is getting it this week. would have been nice to test out wifi after installing it.

 

[viv29]

yeah. the throttling of wireless connectivity is really annoying. i noticed it when the phone took almost an hour to restore the phone. i am on a 300mbps connection and it really shouldn't have taken that long. checked wifi settings and saw that it was connected at 15mbps. downloading telegram took around 5 minutes which is when i realized that something was terribly wrong.

I came across your review on Amazon, and it gave a sense of relief that I was not the only one. My whatsapp media took over 2 hours to restore which is when I knew something was wrong. I'll also apply for a replacement, but it is the same procedure for me as well where a technician has to visit first. Let's see.

 

[chromaniac]

based on my experience, they would try to settle the matter on phone. learn from my mistake.
they would ask you to reset the phone and do another test. tell them you have already done it and it has not fixed the issue. they might make more excuses. but try to get them to process a replacement request on that phone call if they are unwilling to visit.

to be honest, a visit from a tech guy is not going to help out. this is not a build quality issue. this is not a display tint issue. if you restart your phone and are on a fresh wifi connection, you would get proper speeds. even if you are able to show him slowdown, he would just restart the phone or turn off/on the wifi and the problem would be 'magically fixed'.

if the technician visit fails. get amazon support to call you and be firm and ask for a replacement (if you want to experiment with another unit) or refund (i am pretty much taking this direction now tbh). the replacement window is too small to wait for the october security update to see if it fixes this problem on indian units.

 

[viv29]

i have a feeling that this is a software issue. samsung is throttling wifi to save on battery or something. BUT. they have had almost a year to optimize wi-fi on this phone.

This is what I thought as well. Since all the previous reviews have not mentioned a word about any WiFi issues!

I know a person who has had the phone for 2/3 months. Will check with him if he faces this issue in the September update.

 

[chromaniac]

yes please. i cannot find anyone in my circle who has this phone. most people i imagine use cellular internet so might not have seen this issue. others might be on 40mbps airtel plans which probably would also not be very visible.

ask him to install the WiFiman app from Ubiquiti (if there is a better app to monitor wifi connection speed [not internet speed], do tell). On the second tab of this app, you can see wi-fi connection speed which is continuously updated. On my S10 Lite, it remains stable at 866mbps in close proximity to Archer C6. S20FE5G on the other hand dances between 8mbps and 866mbps. Most of the time it is stuck in 500-600mbps region.

 

[Nevin jesmon]

This **** is soo annoying ig every September batch has a bad modem in it

 

[chromaniac]

heh yeah. i was kind of worried when i saw made in india label on the box lol. looks like samsung prepared this batch specifically for the amazon sale. getting them assembled locally probably enabled them to offer a good price to amazon perhaps coz of low taxes.

 

[Sudarshan61]

This **** is soo annoying ig every September batch has a bad modem in it

wow cant even imagine how widespread this issue will be

heh yeah. i was kind of worried when i saw made in india label on the box lol. looks like samsung prepared this batch specifically for the amazon sale. getting them assembled locally probably enabled them to offer a good price to amazon perhaps coz of low taxes.

Samsung India is largest manufacturing base for Samsung. Most phones sold in India are Made in India this days.(Except S20 flagships and Fold series). Dont think quality will be compromised

 

[chromaniac]

I understand that. And do hope that it is a firmware issue. But it's not a popular enough phone to make headlines to get Samsung to look into this issue or at least issue a statement. I have a thread about this on Samsung Forum and the official account told me to submit logs using their app. This is basically what they do in all threads but do not tell if the data was analyzed and any problems were discovered.

If they did not notice this problem during the manufacturing process, it's possible that October update is not going to fix it. All this is assuming that they can fix this problem through a software update.

 

[Tool Belt]

Is this Snapdragon or Exynos?

 

[chromaniac]

SD. I am guessing ongoing Amazon sale on this phone would bring in a bit of traffic to this thread if this is not an isolated problem with the phone.

 

[Tool Belt]

I have a US SD coming direct from Samsung. Hopefully this is not an issue.

 

[viv29]

yes please

He claims to not have such issues. He's running the latest update as well, so I'm leaning towards believing that this is not a software issue. Anyways, I got a direct replacement booked by calling Amazon (thanks for the heads up, I'd have had to deal with the technician if done through app)

Hoping this doesn't occur on the replacement unit. Other than this issue I've really come to like the phone. Fingers crossed!

 

[Nevin jesmon]

Did factory reset fixed anyone's issue I did connect with a person having 2020 batch he don't have this wifi issue!

 

[chromaniac]

no change here after reset.

 

[Nevin jesmon]

no change here after reset.

Hoping that my replacement unit don't have any problems or I'll apply for an refund

 

[chromaniac]

yeah, a second unit with same issue would be good sign to get a refund.
i might go for refund myself assuming i have that option. my s10 lite is still in pretty good shape. and september batch seems like too much trouble.

 

[illusionip]

I got a unit with sept 2021 batch(with aug security patch).Now On Sept Security Patch I have no issues.

 

[chromaniac]

Can you install an app like WiFiMan and check on the second tab is network speed remains stable while keeping the phone at the same distance from the router!

I also imagine that this issue would only be noticeable to folks who have high speed internet at home. Mine is around 300mbps. People with gigabit internet at home are likely to be most affected by this.

If you are on a plan with speeds under 100mbps, you would most likely not notice it unless I imagine you do a lot of data transfer on local network like streaming from a PC or NAS.

 

[illusionip]

I tested device on 200mbps network, Speed Remains Stable.