S21 ultra G9980 - does the 5G work in Australia?

[cheetah2k]

I had the S20 ultra G9880 in Australia and the 5G was blocked after an update in August 2020. I am wondering if anyone in Australia has the 9980 S21 ultra hong kong version and on Telstra or Optus and 5G is working?

Please help

 

[bombada]

I do not think it will work.

Network compatibility​

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[Mittesh]

I had the S20 ultra G9880 in Australia and the 5G was blocked after an update in August 2020. I am wondering if anyone in Australia has the 9980 S21 ultra hong kong version and on Telstra or Optus and 5G is working?

Please help

Same problem....I had the s20 Ultra and it stopped working on Telstra. Got a new s21 in the hope it would be fine and still nothing. Checked my plan with Telstra and they tell me 5g is enabled.... The phone has b78 band but still nothing. Just been a big waste of money

 

[cheetah2k]

Same problem....I had the s20 Ultra and it stopped working on Telstra. Got a new s21 in the hope it would be fine and still nothing. Checked my plan with Telstra and they tell me 5g is enabled.... The phone has b78 band but still nothing. Just been a big waste of money

Damn.... I really don't like the Exynos 2100. so laggy in games. looks like I'll just have to sell my Exynos S21 Ultra and get maybe the Xiaomi 11 Ultra or something similar

 

[Denno76]

I recently purchased this model for the snapdragon processor and can confirm that Telstra 5G network does not work. This was also confirmed by Telstra who said it is not a supported model, but in future, it could be allowed. ETA is unknown on this. Disappointing to say the least.

 

[Denno76]

I Installed the latest Samsung update today and now have a 5G connection!

 

[MAX 404]

I Installed the latest Samsung update today and now have a 5G connection!

Great mate

Thanks for the info.

Give us some more details , like

Any other updates before this?
Change carrier?
Change CSC
Network configuration

Australia 5G bands
5G: Bands n1, n3, n5, n7, n8, n20, n28, n66, n38, n40, n41, n77, n78,

But only N78 is in use

China 5G bands
5G: Bands n1, n5, n41, n78, n79

 

[Denno76]

Great mate

Thanks for the info.

Give us some more details , like

Any other updates before this?
Change carrier?
Change CSC
Network configuration

Australia 5G bands
5G: Bands n1, n3, n5, n7, n8, n20, n28, n66, n38, n40, n41, n77, n78,

But only N78 is in use

China 5G bands
5G: Bands n1, n5, n41, n78, n79

Hey @MAX 404

Previously installed the regular Samsung updates as they came through. I noticed I had a carrier update on my note 9, so manually checked for an update on my S21 ultra.

Carrier is Telstra in Australia. I've attached a screenshot of Software information for reference.

I believe Telstra use n78 band which was blocked on the SM-G9980 model when I initially got the phone.

Hope it helps for those wanting a snapdragon S21 ultra.

 

[MAX 404]

Hey @MAX 404

Previously installed the regular Samsung updates as they came through. I noticed I had a carrier update on my note 9, so manually checked for an update on my S21 ultra.

Carrier is Telstra in Australia. I've attached a screenshot of Software information for reference.

I believe Telstra use n78 band which was blocked on the SM-G9980 model when I initially got the phone.

Hope it helps for those wanting a snapdragon S21 ultra.

Hi
thanks for the info it will for sure help other like you

Definitely had to be related with the N78 band , is the only band available "down under" for 5G

Great is working!!