Question S22 does not detect ssd nvme samsung 970 evo plus with external case asus rog strix arion

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hi, as the title suggests, I've been trying to read my nvme ssd with an external case asus rog strix arion for days but an intermittent notification comes out that says usb device not recognized (I tried to change the file system cable but nothing) I tried the same ssd with the same case on Galaxy S7 and Galaxy A71 and it works there so I don't understand why my s22 doesn't want to read it (the power supplied by s22 is sufficient). attached a youtube video that shows the problem (as already mentioned, not present on other samsung devices):

 
The SSD seems to keep connecting and disconnecting. in fact, the popup of the default application that manages the disk and the notification "usb device not known" appear intermittently. There is also another notification that says that the usb device is powered by USB. But for all sections of android the ssd is not detected and accessible
 
After a little research, I've found articles saying that the S22 series have problems recognizing older external SSD and flash drives.

I've run into a similar problem with my USB-C to 3.5mm adapter that came with my Tab S5e. It worked on my Note 10+, but neither my S22 Ultra, Tab S7, nor my daughter's S22 would recognize it.

The A71 and S7 are older devices (3 years and 7 years respectively).
 
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After a little research, I've found articles saying that the S22 series have problems recognizing older external SSD and flash drives.

I've run into a similar problem with my USB-C to 3.5mm adapter that came with my Tab S5e. It worked on my Note 10+, but neither my S22 Ultra, Tab S7, nor my daughter's S22 would recognize it.

The A71 and S7 are older devices (3 years and 7 years respectively).
so it's a software problem with s22 that i can't fix except waiting for an update that will probably never come?
 
In that case it could be hardware.
my a71 has one ui 5.1 with android 13 as s22
Then I doubt it is software related, or at least not completely. It is also possible that it is hardware. The reason I suspect hardware is because of the issue I ran into that I previously mentioned. There is also the possibility that it is the SSD. Have you run a check disk or error scan on the SSD to ensure there isn't a problem with it? SSDs do have a shorter life span than platter drives. Depending on how may times and how much data had been written and re-written.

Unfortunately, I can't test it using my Samsung 1TB EVO T5 portable SSD because it is:

a) new, and

b) formatted for NTFS and Bitlockered.

I don't have anything older than a three years old to try.
 
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I used samsung magician and it has just over 300gb written, i.e. it is practically new and has no logical errors... moreover, this is very strange because the other devices read it and my s22 for example also reads an 870qvo ssd with an external case without problems paid 10 euros even when I format it in xbox format in fact it tells me to format it in a compatible format which does not happen with this ssd.
 
Ok. Can you check and update the firmware to the SSD? Also, is it possible to try it using a different S22?

I am still of the opinion that it is because the S22 series phones don't like older devices; even though it is practically new. Practically new is a relative term. You may have gotten only a few years ago, but in the technology realm, that is a long time.

I am not saying to go and buy a new one. I'm not sure it will ever work with your S22.
 
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Ok. Can you check and update the firmware to the SSD? Also, is it possible to try it using a different S22?

I am still of the opinion that it is because the S22 series phones don't like older devices; even though it is practically new. Practically new is a relative term. You may have gotten only a few years ago, but in the technology realm, that is a long time.

I am not saying to go and buy a new one. I'm not sure it will ever work with your S22.
I understand, I will try to update the firmware and test it with a friend's S21 (since I don't have any other S22). I also sent a report to samsung in the hope that they can do something since these are two samsung products... Thanks a lot for the tip!
 
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Ivan.Kar

Member
Jan 19, 2023
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hi, as the title suggests, I've been trying to read my nvme ssd with an external case asus rog strix arion for days but an intermittent notification comes out that says usb device not recognized (I tried to change the file system cable but nothing) I tried the same ssd with the same case on Galaxy S7 and Galaxy A71 and it works there so I don't understand why my s22 doesn't want to read it (the power supplied by s22 is sufficient). attached a youtube video that shows the problem (as already mentioned, not present on other samsung devices):

 

Mikesparky81

New member
Sep 18, 2023
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I understand, I will try to update the firmware and test it with a friend's S21 (since I don't have any other S22). I also sent a report to samsung in the hope that they can do something since these are two samsung products... Thanks a lot for the tip!
Did you ever figure this out? I have an S21, a 2TB Western Digital m.2 inside the Asus Arion. My PC and laptop both see the drive perfectly and i can connect to it. My S21 phone keeps saying "preparing usb device". This sucks cause otherwise it's a good setup, it's just that the phone cant see it.
 

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    What is the error? The video isn't clear enough to see what is said.
    1
    How old is the SSD? Or the enclosure?
    1
    After a little research, I've found articles saying that the S22 series have problems recognizing older external SSD and flash drives.

    I've run into a similar problem with my USB-C to 3.5mm adapter that came with my Tab S5e. It worked on my Note 10+, but neither my S22 Ultra, Tab S7, nor my daughter's S22 would recognize it.

    The A71 and S7 are older devices (3 years and 7 years respectively).
    1
    Run it on a (powered) hub, it probably doesn't have enough power.
    1
    so it's a software problem with s22 that i can't fix except waiting for an update that will probably never come?
    Could be. What version of Android is your A71 running?