Question S22 Ultra Echo during phone calls

[VICosPhi]

I am on T-mobile USA and had no such issues on S21, but people that call me complain that hear their own echo. I do use speakerphone on S22 quite often so not sure if this only happens with/without speakerphone during calls. Also, I get no issues on my end, it is always the people on other side that call me. I am in great coverage area and have WiFi calling off.

Anyone with such issues? Hopefully it is not a hardware issue...

EDIT: After extensive testing and trying in "safe mode" I have concluded that the microphone has hardware defect. When I made some test calls with Speakerphone enabled, I get "hiss, static, crackle, white noise" and garbled audio on the other end.

 

[joancolmenares]

Can't say I have had that issue. I'm on Tmobile USA as well and with Wifi Calling and without it I have no had any complains about call quality..

Will try the speaker call and see

 

[Deleted member 1755208]

I am on T-mobile USA and had no such issues on S21, but people that call me complain that hear their own echo. I do use speakerphone on S22 quite often so not sure if this only happens with/without speakerphone during calls. Also, I get no issues on my end, it is always the people on other side that call me. I am in great coverage area and have WiFi calling off.

Anyone with such issues? Hopefully it is not a hardware issue...

echo is when somebody is listening (tapped) your conversation

 

[AndroidNO0B]

I've had it happen once or twice before. One thing you can do is run a diagnostic on the microphone and see if that tells you more.

 

[VICosPhi]

I've had it happen once or twice before. One thing you can do is run a diagnostic on the microphone and see if that tells you more.

Can't say I have had that issue. I'm on Tmobile USA as well and with Wifi Calling and without it I have no had any complains about call quality..

Will try the speaker call and see

Thanks guys, after extensive testing and trying in "safe mode" I have concluded that the microphone has hardware defect. When I made some test calls with Speakerphone enabled, I get "hiss, static, crackle, white noise" and garbled audio on the other end.

Sucks that I will have to send it in for a repair as Samsung US does not have option to replace a defective/DOA device even within 14 days of delivery.

I am not surprised at getting a DOA phone though as COVID-19 and supply chain issues is probably affecting QA and manufacturing standards.

 

[AndroidNO0B]

That sucks man, I hope you get that fixed soon!

 

[ekerbuddyeker]

I have had that happen on wifi calling... When my wifi connection isn't so good.

 

[Ravi Shanghavi]

Happening on a Rogers S22 Ultra. I've had it go away when I rebooted the phone previously, but today everyone who called me or who I called had speakerphone echo. One test in safe mode showed that it was gone but it's inconclusive. Samsung has terrible speakerphones for years, how can they not get this basic phone functionality right. I upgrade twice a year for better battery and hoping for better speakerphone.

Hope there's a fix soon.. how do you do a hardware test? I don't have wifi on

 

[dj24]

Thanks guys, after extensive testing and trying in "safe mode" I have concluded that the microphone has hardware defect. When I made some test calls with Speakerphone enabled, I get "hiss, static, crackle, white noise" and garbled audio on the other end.

Sucks that I will have to send it in for a repair as Samsung US does not have option to replace a defective/DOA device even within 14 days of delivery.

I am not surprised at getting a DOA phone though as COVID-19 and supply chain issues is probably affecting QA and manufacturing standards.

Did you get the repairs completed successfully and your phone back?

 

[jskinvest]

A reboot will fix it but the WIFI calling echo returns right after you complete a video call. Does not matter what video calling app you use. Could be Duo, WhatsApp, etc... Try it and you will see. I wish there was a fix for this.

 

[jskinvest]

Problem finally solved. Turn off the Samsung video call effects and reboot. The WIFI echo calling problem will be gone never to return!!