The issue started after I had it less than a week and I sent in to to Samsung service, who said they couldn't replicate the issue and sent it back. I've had it back for a few weeks and it started happening in other apps as well, not just the Samsung Account that I show here. I've sent them videos confirming the activity in different apps & including the IMEI to prove that it's the same phone that they told me didn't have the issue when they saw it.
I've tried all available display settings options, occurs in all of them. Google said there was a screen issue at launch that was patched out, but none of the videos show this.
Anything to suggest? I'm backing up now and factory resetting to show then that it still happens, since they won't believe me. They said that, if it happens again to document it and send it in for a replacement but, of course, now they don't want to do that replacement thing.
It's always something that appears with something else that would appear underneath. In this video, it's the 2 messages for why you should use your Sammy acct. On other apps, it's the same sort of thing: there are two text or image items that overlap and should replace one another after either a click or a set time frame.
I'm also interested in finding more apps that might do this same thing and could replicate the issue I'm having - or not replicate it - for more evidence to send more videos, enough apps that they can't ignore me.
Stock Chinese ROM since I'm in China and I like to make sure any phone I use doesn't have problems before I flash a new ROM and have issues on a warranty claim.
Thanks in advance
Latest software: S9080ZCU2BVKC (A 13/1-UI 5)
Sec patch October 1, 2022
Snapdragon SOC
I've tried all available display settings options, occurs in all of them. Google said there was a screen issue at launch that was patched out, but none of the videos show this.
Anything to suggest? I'm backing up now and factory resetting to show then that it still happens, since they won't believe me. They said that, if it happens again to document it and send it in for a replacement but, of course, now they don't want to do that replacement thing.
It's always something that appears with something else that would appear underneath. In this video, it's the 2 messages for why you should use your Sammy acct. On other apps, it's the same sort of thing: there are two text or image items that overlap and should replace one another after either a click or a set time frame.
I'm also interested in finding more apps that might do this same thing and could replicate the issue I'm having - or not replicate it - for more evidence to send more videos, enough apps that they can't ignore me.
Stock Chinese ROM since I'm in China and I like to make sure any phone I use doesn't have problems before I flash a new ROM and have issues on a warranty claim.
Thanks in advance
Latest software: S9080ZCU2BVKC (A 13/1-UI 5)
Sec patch October 1, 2022
Snapdragon SOC
