So I got my S7 Edge in silver delivered today from Best Buy. Someone stole the phone and all the contents out of the Samsung box and put the empty box back in the shipping box. WTF??? 
S7 Edge, Already Stolen! :(
- Thread starter ljv
- Start date
wow that's messed up.So I got my S7 Edge in silver delivered today from Best Buy. Someone stole the phone and all the contents out of the Samsung box and put the empty box back in the shipping box. WTF???
for me, best buy 100% required a signature.
did you opt out of that on UPS.com?? they won't deliver without a signature...
Didn't opt out. I have expensive things shipped to my office. My boss actually signed for it and didn't noticed anything. The crazy things is, I bought the S7 and S7 Edge. Got the S7, 2 VRs and the 2 64gb microSDs on Tuesday. BB still showed preparing to ship status, but it got delivered this afternoon. I called them to report it and they took care of it and will be shipping me out a new one. Best part is they credited me back $100 for my troubles. That helps since I paid full price for both.
wow! that's some awesome customer service. idc what people say, I love best buy just as much as amazon.. especially because I love best buy rewards lol
Sent from my Samsung Galaxy S7 using Tapatalk
Sent from my Samsung Galaxy S7 using Tapatalk
Unfortunately all the BBs are out of the silver Edge so I got a refund. It's going to be a month before they get more. Called around other places and no one has them in stock. Sending bad karma to the person that stole my phone!!!
The saga continues. BB has filed a claim with UPS and that has to be resolved before I can be refunded. Hell, I'm not even sure about keeping the GS7 that I already got. May just end up keeping my GS6 and GS6 Edge and forgo the S7 altogether .
The packages are weighed by the package carrier.
If you kept everything including the shipping box and any packing material.
The total weight should prove that the phone (5.54 oz) and any accessories were missing at time of shipment.
If you kept everything including the shipping box and any packing material.
The total weight should prove that the phone (5.54 oz) and any accessories were missing at time of shipment.
This same thing happened with a replacement Nexus 6, to this day I never got my replacement phone and had to fight them with my credit card company to stop them from charging me for the phone I never received.
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