Hello everyone,
I have a Galaxy S7 G930U and it was out of warranty.
I searched the internet and I could see that so many people have had the same issue, not only the S7 but also other galaxy phones. I tried all the solutions available on the internet but still couldn't solve the problem
I was exposed to a light rain (I didn't have to use an umbrella) while it was in my pocket
1/ Opening the camera app, the phone, the camera app fails -> the phone freezes and reboots immediately -> after the reboot, the OS loads the camera in the background (I don't touch anything and let it boot up normally itself) -> the phone freezes again and reboot -> it booploops for several times until it's usable again
2/ what I have tried:
- Clearing the caches of gallery, camera app, clearing the Cache partition and factory reset in recovery mode, forced reboot by Vol -down + Power, booting in safe mode -> all of them couldn't fix the problem or just the phone was partially usable for a while until it happened again
- Navigated to Developer options -> Inactive apps -> inactivate the camera -> sometimes it worked but sometimes it didn't. I mean it prevented the bootloop unless I opened the camera again
- factory reset in recovery mode: it even bootlooped during the initial setup wizard -> it took me 6-7 times to finish the wizard due to the reboot during selecting the options
- Hard reboot by Vol-down + power -> sometimes, it was fixed but now this doesn't work anymore
- I took out the sim and SDcard tray and left it open for exactly 2 days. No improvement
- I tried to use my phone without the SDcard, nothing changed
- I left the default mode of the camera app in the rear camera and sometimes the camera worked. As soon as I switched to the front camera, it failed
- I tried to press the areas around the camera, tap continuously, shake the phone. Nothing happened
- checked for updates but no update was available
- I also noticed while I was entering the recovery mode, it said: "No command" (never happened before). It let it run for 30 seconds without touching, it successfully booted up to the recovery. This has happened all the time since then
bootloops
My current workaround to stop the bootloop is to clear the camera app data and never turn it on + inactivate the camera in developer options
Please help!!! This issue is very severe and makes me angry. I wonder why I bought this phone in the first place with this kind of issue. It's no longer a normal phone anymore
Thank you
I have a Galaxy S7 G930U and it was out of warranty.
I searched the internet and I could see that so many people have had the same issue, not only the S7 but also other galaxy phones. I tried all the solutions available on the internet but still couldn't solve the problem
I was exposed to a light rain (I didn't have to use an umbrella) while it was in my pocket
1/ Opening the camera app, the phone, the camera app fails -> the phone freezes and reboots immediately -> after the reboot, the OS loads the camera in the background (I don't touch anything and let it boot up normally itself) -> the phone freezes again and reboot -> it booploops for several times until it's usable again
2/ what I have tried:
- Clearing the caches of gallery, camera app, clearing the Cache partition and factory reset in recovery mode, forced reboot by Vol -down + Power, booting in safe mode -> all of them couldn't fix the problem or just the phone was partially usable for a while until it happened again
- Navigated to Developer options -> Inactive apps -> inactivate the camera -> sometimes it worked but sometimes it didn't. I mean it prevented the bootloop unless I opened the camera again
- factory reset in recovery mode: it even bootlooped during the initial setup wizard -> it took me 6-7 times to finish the wizard due to the reboot during selecting the options
- Hard reboot by Vol-down + power -> sometimes, it was fixed but now this doesn't work anymore
- I took out the sim and SDcard tray and left it open for exactly 2 days. No improvement
- I tried to use my phone without the SDcard, nothing changed
- I left the default mode of the camera app in the rear camera and sometimes the camera worked. As soon as I switched to the front camera, it failed
- I tried to press the areas around the camera, tap continuously, shake the phone. Nothing happened
- checked for updates but no update was available
- I also noticed while I was entering the recovery mode, it said: "No command" (never happened before). It let it run for 30 seconds without touching, it successfully booted up to the recovery. This has happened all the time since then
bootloops
My current workaround to stop the bootloop is to clear the camera app data and never turn it on + inactivate the camera in developer options
Please help!!! This issue is very severe and makes me angry. I wonder why I bought this phone in the first place with this kind of issue. It's no longer a normal phone anymore
Thank you
