I have the tmobile s8 active and everything is great with the phone until I updated to the January patch. After the update, the camera app no longer works. It will open, black screen, and then crash. I have tried everything I can think of to fix it. Reset, clear cache, factory reset, reflash current patch firmware, and reflash the previous December patch when it was still working. It is just somehow completely broken. The camera hardware is functional because I can use a third party camera app and take pictures. I am already in the process of getting a warranty replacement with tmobile and I am really hoping that I will just get a new phone instead of a refurb. However, this ordeal has soured me on the phone. I really like the active, but I am now worried that it will just randomly stop working and be unfixable. Is there something else I could possibly do? Any thoughts on what could have happened?
S8 active camera app broken after update
- Thread starter lvlonkey
- Start date
No issues with it on the sprint variant... not a single glitch anywhere...
I wish I could say the same...I'm just unlucky like that. I have found some people with the normal S8 that have had a similar issue which was not resolved. The only thing I can do now is wait for my replacement phone and hope it doesn't have the same problem.
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