Samsung A50

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Deleted member 4448715

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ok, I have bigger than average thumbs.. and the fingerprint sensor is giving me troubles.. it's very hard for me to set up fingerprints.. it says "cover it fully" and "clean and retry" even when I am covering full sensor and its clean. but trouble doesn't end here, somehow after zillion tries I got one thumb registered twice and another thumb once. but if I unlock my phone 100 times a day.. 50 times it says no match.. I took it to the service centre, a guy with thinner and small thumbs checked it and it worked perfectly for him.. but for me, even tho m doing it right, the fingerprint sensor is giving me lot of trouble... please help, I am frustrated...
 
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manish_bhaumik

Senior Member
Oct 13, 2012
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Samsung Galaxy A50
ok, I have bigger than average thumbs.. and the fingerprint sensor is giving me troubles.. it's very hard for me to set up fingerprints.. it says "cover it fully" and "clean and retry" even when I am covering full sensor and its clean. but trouble doesn't end here, somehow after zillion tries I got one thumb registered twice and another thumb once. but if I unlock my phone 100 times a day.. 50 times it says no match.. I took it to the service centre, a guy with thinner and small thumbs checked it and it worked perfectly for him.. but for me, even tho m doing it right, the fingerprint sensor is giving me lot of trouble... please help, I am frustrated...
What kind of screen protector do you have?
If you have one the 6D or 9D or somethingD screen protector you are going to have a miserable time (since the November update).

Otherwise of it's just a size problem, did you try with any other finger?
 

KillerbeeNL

Senior Member
Dec 25, 2008
726
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In the January update it works better (I use a screen protector.
deleted 1 fingerprint and try for a new one but is says that I have to cover the whole fingerprint sensor , no matter what I try it does not register my finger(print) [emoji2959][emoji35]

Verstuurd vanaf mijn SM-A505FN met Tapatalk
 
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    Deleted member 4448715
    ok, I have bigger than average thumbs.. and the fingerprint sensor is giving me troubles.. it's very hard for me to set up fingerprints.. it says "cover it fully" and "clean and retry" even when I am covering full sensor and its clean. but trouble doesn't end here, somehow after zillion tries I got one thumb registered twice and another thumb once. but if I unlock my phone 100 times a day.. 50 times it says no match.. I took it to the service centre, a guy with thinner and small thumbs checked it and it worked perfectly for him.. but for me, even tho m doing it right, the fingerprint sensor is giving me lot of trouble... please help, I am frustrated...
    1
    In the January update it works better (I use a screen protector.
    deleted 1 fingerprint and try for a new one but is says that I have to cover the whole fingerprint sensor , no matter what I try it does not register my finger(print) [emoji2959][emoji35]

    Verstuurd vanaf mijn SM-A505FN met Tapatalk
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