Samsung Considering A Note 7 Recall

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mopar

Senior Member
Jul 1, 2010
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I think that's good news we don't have to worry about scratching up our phones were going to end up getting a new one eventually and probably a goodie for the hassle.

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Bern612

Senior Member
Aug 27, 2008
251
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So my question is.. Since they don't know the cause. They haven't gotten a fix. What are we going to be using until they fix the phone, or and put new ones.

Oh and if you have to deal with any Apple people. Just say at least they caught ours, acknowledged it and recalling. No like y'all touch disease phones that you have to pay for out of your pocket to get fixed

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xavierxxx2p

Senior Member
Jun 11, 2013
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san diego
what will happen in case Verizon does recall. unfortunately I gave my note 5 away, will they give loaners or send us new notes next day air..very concerned

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---------- Post added at 03:01 PM ---------- Previous post was at 02:58 PM ----------

I will fight for some type of credit for my Bill..samsung should at least give us something. im pretty sure they will just give us like a $50 dollars Samsung app credit. I guess will just wait and see.

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articzap

Senior Member
Aug 28, 2012
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They said it's not even effecting .1% of the phones on the market. I doubt anyone really needs to be concerned. And if there is a recall, they'll probably limit it to certain serial numbers that contained the batch of bad batteries, or other source of the issue.
 

coton

Senior Member
Nov 3, 2013
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They said it's not even effecting .1% of the phones on the market. I doubt anyone really needs to be concerned. And if there is a recall, they'll probably limit it to certain serial numbers that contained the batch of bad batteries, or other source of the issue.

My S7 was manufactured in Korea, so yes, I'm concerned & have turned off quick charging. I was already set up to receive a replacement Note 7 on Sept 9, as I've had freezing issues. Verizon told me last week the color I want is on backorder until Sept 9, but now with the news of a global recall, I doubt I will have a new phone shipping out next week.
 

Cbass15

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Mar 4, 2012
1,950
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Franklin, OH
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    So, it appears you can get Note 7's again online from Verizon, I just went through the motions, and I could get a new one to me on Wednesday. I checked on picking it up at our local store (Ukiah, CA), but it said "nope", which I expected.

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    I am truly at a loss here. I just got off the phone with verizon and now they say they wont have the new phones before the 30th but we have to exchange the phone before the 30th. what the hell are you supposed to do if you still want a note 7

    Stop believing those liars lol, they have no clue. I went to Verizon today and one of the reps told me they don't have the phones and they have no clue when they are coming in. On my way out I ran into an old high school friend and told me my situation. He laughed and said come here, he opened a locked cage in the back and I'll be damned new note 7.... I know they were because they have that s sticker on the box. He said reps are told to say that to people because they can't release the new models until Samsung and consumer report/fcc gives the okay. (I may have quoted the gov bodies involved incorrectly)
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    So far, it's only affecting international models, it's still up for sale at all five US carriers, Verizon, U.S. Cellular, AT&T, T-Mobile and Sprint.

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    I actually called Verizon(my attempt was the actual store, but I somehow was ported to crc) yesterday and I was told by the reo to go I the store to exchange the device.. So I trek 3 cities to my closest store, only to be told they do not have stock in yet..

    The person and myself talked, and he was saying the standard at this point. And was, just like myself, surprised and not surprised that I was told that.. But he did mention sometime later this week to call and see if they have them in stock for an exchange.. Because I don't want any other phone whatsoever...

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    They said it's not even effecting .1% of the phones on the market. I doubt anyone really needs to be concerned. And if there is a recall, they'll probably limit it to certain serial numbers that contained the batch of bad batteries, or other source of the issue.