Samsung Galaxy Express I8730 - No sound at all

[ionutzm05]

I have a problem with my Samsung Galaxy Express (GT-I8730), international version.
I updated my firmware using Odin to a newer build. The firmware was downloaded from SamFirmware.com.
After the update finished and my phone restarted I've got no sound at all. I tried doing a factory reset but no luck. I thought the firmware was corrupted and after downloading and installing a new one, the exact same thing happened.
In the video posted below I am doing a factory reset from recovery, just to show you that I'm doing everything from the beginning.
The phone vibrates but there is no sound.
Before the update I had build version : I8730XWAMB8. After the update I tried with : I8730XWAMD7 and I8730XWAMC4. All these builds have the version number 4.1.2.
If I reinstall the I8730XWAMB8, I have sound but this build is branded and I'm very mad that I can't install other versions. This thing won't happen on my Note 2. I can install what firmware I want from SamFirmware.com.
I also saw that with all these builds my phone will randomly power-off at different times. It can be 5 minutes after I turn it on or it can be 18 hours. After the power-off I need to take out the battery.
What is wrong with the phone? Before these updates everything worked perfectly (before trying these updates, with the initial build I had sound and there were no random power-offs).
Any suggestion would be appreciated.

 

[rjlouro]

I also wanted to de-brand my i8730 and had similar issues as you. I tried 4 different firmwares, and the only firmware that really works OK is the original, branded one. With other firmwares (same version, same country but different branding) got me the occasional shutdowns like you described and wifi constantly disconnecting and connecting again.

Now I went back to the XWAMB8, rooted the phone and with Titanium Backup removed all the branded apps.

If you don't want to root your device you can always hide the apps, from the app list click on the Menu button and choose the option Hide applications.

 

[ionutzm05]

Isn't that weird? I had a lot of Samsung smartphones and flashed a lot of firmwares (both stock and custom) and never experienced something like this. Can you tell me where you bought the phone from (what carrier and country)? Thanks.

 

[rjlouro]

ssweays composed

It is indeed very weird. My phone is branded to Portuguese Vodafone, I tried flashing other portuguese firmwares and also from other countries, the only stable one is the original one.

 

[aureljared]

I think the phone is designed to be like that.

Sent from my GT-I8730 using xda-developers app

 

[avicohh]

It is happened to me too, this power of thing in XWAMC4 firmware. (it is happened after less then 5 minuts after i turned out the screen)
finally i went back to the XWAMB8 and it's all work great.

 

[bazzan]

No sound at all - not a problem in Australia

I updated and Optus branded i8730 with the plain vanilla variety and have had no problem.
Is your phone network locked?
99% sure mine is not and that may be what is causing it.
Bazzan

 

[ionutzm05]

Well, it was a Vodafone Romania firmware but not really branded. I mean, it only had some apps installed by Vodafone. However, I'm getting my hands on an unbranded grey Galaxy Express today. Let's see what's going to happen with this one..

 

[viges666]

Something similar happened to me. I rooted it via motochoper from my linux desktop. Played a bit with root stuff, and later then I had no sim detection and no more speaker sound. I reflashed /system and got sim detected but still no speaker sound. Now I'm affraid of rooting the new one (I got lucky with my carrier). Something is weird about that phone...

Edit: In fact it seems to be TB that messed up the device... Everything fine now...

 

[ramirez033]

Something similar happened to me. I rooted it via motochoper from my linux desktop. Played a bit with root stuff, and later then I had no sim detection and no more speaker sound. I reflashed /system and got sim detected but still no speaker sound. Now I'm affraid of rooting the new one (I got lucky with my carrier). Something is weird about that phone...

Edit: In fact it seems to be TB that messed up the device... Everything fine now...

I've got the same problem, no sound, when i call someone i can't hear the voice of my friend.

Base band version : I8730XWAMB7
Kernel version: 3.4.0-100842
[email protected]#1

Version number: JZO54K.I8730XWAMB8

Do you have any soluce to fixe this probleme ?

Thanks a lot

 

[viges666]

Wipe and full reflash with odin or heimdall...

 

[viges666]

Try full wipe and full reflash of original firmware with odin or heimdall...

 

[daniel1c]

Does somebody was able to flash a ROM released for a different carrier and still have sound working on this phone?
I either have no sound at all (after burning a new ROM for different carrier) or have strange sound (like "ET call home" - not my problem description, just found it on this forum too) after mixing new ROM with my original MODEM file.
Of course, everything is fine after burning back my original ROM.

 

[toxious651]

I have a problem with my Samsung Galaxy Express (GT-I8730), international version.
I updated my firmware using Odin to a newer build. The firmware was downloaded from SamFirmware.com.
After the update finished and my phone restarted I've got no sound at all. I tried doing a factory reset but no luck. I thought the firmware was corrupted and after downloading and installing a new one, the exact same thing happened.
In the video posted below I am doing a factory reset from recovery, just to show you that I'm doing everything from the beginning.
The phone vibrates but there is no sound.
Before the update I had build version : I8730XWAMB8. After the update I tried with : I8730XWAMD7 and I8730XWAMC4. All these builds have the version number 4.1.2.
If I reinstall the I8730XWAMB8, I have sound but this build is branded and I'm very mad that I can't install other versions. This thing won't happen on my Note 2. I can install what firmware I want from SamFirmware.com.
I also saw that with all these builds my phone will randomly power-off at different times. It can be 5 minutes after I turn it on or it can be 18 hours. After the power-off I need to take out the battery.
What is wrong with the phone? Before these updates everything worked perfectly (before trying these updates, with the initial build I had sound and there were no random power-offs).
Any suggestion would be appreciated.

I have this exact same problem!! Ughh.
Any fix?

 

[enkorsk8]

Flash I8730XWAMK1, will work and you will not have the brand logo. I use this one and is perfectly ! Good Luck ! :good::good:

 

[allal123]

hi All

have the same problem
original firmware is AP I8730XWAMB8 / CP I8730XWAMB7 / CSC I8730BOGAMB1

phone freeze , restart , no sound ..........

Solved with I8730XWANE1_OXXANF1 , all is OK , sound OK

 

[alvespdaniel]

After I flashed LineageOS 14.1 for GT-I8730T (mine is GT-I8730) the sound doesn't work, video player and music players too, they open and I can fast forward it, but it doesn't play. I changed it back to I8730UBAMD2 and CM 13.1 but nothing. Please help me!