Samsung Galaxy Note 8 SM-N950F/DS 64gb doesn't receive any updates in UK

Bilal81

New member
Apr 6, 2019
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Hi All, I really need some help. First post. I bought a Samsung Galaxy Note 8 SM-N950F/DualSim from eBay in mint condition for £285 a few months back. Works perfectly. Waited until end of March but no Android 9 One UI update. Realised I hadn't got ANY updates what so ever since I got it. Contacted Samsung and they say because it is from a different region it can't be updated in the UK. I find this extremely unfair. I use a Blackberry Key2 as my main phone and Note 8 as a second phone which I don't always carry. Use it more to surf and watch videos with once I get home.
I have never rooted or Odined or anything else before so am not too excited about any of that stuff. I just need the simplest tutorial there is to get my phone to update and to continue to update if that is possible. I am currently on Android Oreo 8.0 and security patch August 2018!
Thanks in advance for your help.

P.S I have no idea which region it's from but the serial number is R58J944Z7HT
 
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BluePhnx

Senior Member
Oct 12, 2014
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Hi All, I really need some help. First post. I bought a Samsung Galaxy Note 8 SM-N950F/DualSim from eBay in mint condition for £285 a few months back. Works perfectly. Waited until end of March but no Android 9 One UI update. Realised I hadn't got ANY updates what so ever since I got it. Contacted Samsung and they say because it is from a different region it can't be updated in the UK. I find this extremely unfair. I use a Blackberry Key2 as my main phone and Note 8 as a second phone which I don't always carry. Use it more to surf and watch videos with once I get home.
I have never rooted or Odined or anything else before so am not too excited about any of that stuff. I just need the simplest tutorial there is to get my phone to update and to continue to update if that is possible. I am currently on Android Oreo 8.0 and security patch August 2018!
Thanks in advance for your help.

P.S I have no idea which region it's from but the serial number is R58J944Z7HT
Dial *#1234# in phone dialer. Look at the CSC line and look for "OXM" in the line eg. N950F"OXM"5CSA2. If you see that then:

Read page 1:

https://forum.xda-developers.com/galaxy-note-8/how-to/official-stock-firmware-update-odin-t3677072

To find your CSC:

You can go to system settings/ about phone/software information/ service providers SW ver. (Look for something like this example TPA/TPA/XEU , should be last line in that section. Yours might be different but it should be in this format CSC/CSC/CSC .)

2nd spot TPA is the your carrier CSC (set by your sim card.)
3rd Spot XEU is where your phone is from.

So look at the second spot for your CSC code.


So know you have the:

Model of note 8 : SM-N950F or SM-N950F/DS (doesn't matter firmware is for both phones.)

The multi-CSC firmware OXM

And your CSC code.

Now you have 3 choices:

1) Connect phone to PC and use smart switch to update phone (if there is one for your csc). This will keep data intacted!

2) You can use samfirm.exe on PC to download the firmware for your model phone and CSC and use the latest Odin to update.
Use "Home-CSC" file to keep data intacted!
Warning DO NOT use "csc" file this DELETE DATA! (Or you
want to delete data.)

3) Use samfirm.exe to download the firmware for any CSC that's in that multi-CSC OXM that's listed in that thread I posted and latest Odin.
Use "Home-CSC" file to keep data intacted! This will keep
your CSC the same!
Warning DO NOT use "csc" file this DELETE DATA! (Or you
want to delete data.)

Now you might need to Odin everytime the new update or you might be lucky and you'll get the OTA.

I have the N950F in Canada and I get OTA update here, maybe because my 3 csc code is XEU/XEU/XEU(your will be different! )(because the multi-CSC oxm doesn't support my carrier csc so it stays default XEU/XEU/XEU. )

Your case maybe different so I would get used to using Samfirm.exe and Odin to update your phone.

Or you can always wait and see if you get the OTA, your choice!

If you don't have the OXM or do you can go to

https://www.sammobile.com/firmwares/galaxy-note8/SM-N950F/

To look what country the CSC belongs to (CSC in this case is the 3rd spot in this eg. XEU/XEU/XEU)

Eg XEU is UK/Ireland
XSG is United Arab Emirates
 
Last edited:

travelbore

New member
Apr 6, 2019
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0
Hi,

I had exactly the same issue; bought a Note 8 on ebay last year (also in mint condition) - it's a Dual SIM model also. But mine had not had a security update since March 2018. Like you I contacted Samsung support and was told that there isn't anything they can do. One suggestion was to send the phone to its country of origin so that it can pick up security updates OTA - not really an option for me...

I bit the bullet today and followed the procedure set out by BluePhnx. The whole process took about 1 hour. I was taking my time because I have never attempted anything similar before. Everything worked great and I now have Android Pie with Samsung One UI :) More importantly the security version is March 2019. All my apps and data are intact and S-Pen continues to work great.


Thanks BluePhnx for the guide.


Best,
TB