Samsung Galaxy Note8 Unlocked Version Calling Quality

[RyanSe7en]

Hello everyone,
Recently, I experience the issue with some of the my calls. The model is SM-N950U1, and I'm using it with T mobile. When I received the call from any numbers, The quality is really bad. I can barely hear them saying anything. I have to drop the call and redial again and it is good as normal.

 

[cgrimm9]

Are you at home or away from from home. Is Wi-Fi calling on or off I have the same phone have not had issues but rarely talk on phone much. Usually it's a network issue not a phone issue

 

[OnnoJ]

Same setting here (N950U1 unlocked used on TMO network). I have no call issues, not on 3G, LTE+, nor via WiFi calling.

 

[Nick216ohio]

Same setting here (N950U1 unlocked used on TMO network). I have no call issues, not on 3G, LTE+, nor via WiFi calling.

Any new case you just started using? Is it happen everywhere? Or just home or work? New apps you just started using?

 

[OnnoJ]

Sorry if I wasn't clear, I meant same configuration (phone - operator) and NO issues...
All calling works perfect, no poor sound.

 

[RyanSe7en]

I already turned off the Wi-fi Calling, and I think the issue is still there. It happens more often when I'm talking with the Bluetooth headset

 

[Nick216ohio]

I wish extra volume would stick and not have to turn it on every call smh.

 

[jwboyette]

Can you barely hear the caller?

Do what the Samsung repair people do:

Use a soft bristle brush and gently wipe the ear piece with rubbing alcohol. It will remove dirt & grime from the mesh.