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Samsung Kies

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nazrazr

Senior Member
Jul 14, 2010
161
3
can someone help me how to operate the Kies??????....
my problem here is when i connect the phone as mass storage the Kies suddenly launch itself and said it doesnt support this type of connection but the mass storage work properly.....then i tried to connect it with Kies....but the Kies doesnt launch itself and after i clicked the Kies icon on my desktop my phone screen start to change between the MTP and my homescreen non stop after i click the middle button then it stop.....and the kies state it is connecting with my phone but nothing happen actually.......this is my 5th Kies but the same problem is still happened......when we are connecting with the Kies what display will appear on the phone screen????...is it the MTP screen or what...please please really need your help to use th Kies.....thanx in advance
 

spenceee

Member
Jul 8, 2010
42
0
Sydney
spenceee.wordpress.com
There is definately a bug with the phone. I personally and from what I can see several other people are having exactly the same issue. We just need to shout at samsung, lots of upset/unhappy customers screaming as loudly as they can will get things fixed. Louder you shout, better it will be!
 

ian_g

New member
Jul 15, 2010
2
0
Solved

In order for Phone to be recognized by Kies it needs to be connected to the PC in "Kies Mode" and not in "Mass Storage Mode" or any other mode.

As soon as you switch to Kies mode your phone will get recognized by KIES and the relevant drivers will be installed.

:):)
 

wouwout

Senior Member
Aug 18, 2009
143
6
Sydney, AU
In order for Phone to be recognized by Kies it needs to be connected to the PC in "Kies Mode" and not in "Mass Storage Mode" or any other mode.

As soon as you switch to Kies mode your phone will get recognized by KIES and the relevant drivers will be installed.

:):)

Did you read the original post? The problem is, with me as well, that Kies starts working if you select mass storage mode and then gives you an error. However Kies does absolutely nothing when you select Kies mode on the Samsung Galaxy S.
 
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nazrazr

Senior Member
Jul 14, 2010
161
3
yuppss.....you seem to have the same problem too....hmmmm...any solution from anybody????
 

Aafjes

Senior Member
Mar 19, 2008
156
0
The software isn't compatible with our phones yet. I think it isn't even compatible with Android. After numerous fails on trying to connect with USB, I tried to connect with Kies through Bluetooth. I had the option to choose between Windows Mobile and Symbian.
I think we just have to be patient and wait for a new version of Kies. In the meanwhile you can exchange files by choosing to connect through USB and pick the option to connect as Mass Storage. In the notification bar press to connect it to the computer, so it reads your SD card(s).
 

Tyxerakias

Senior Member
Jun 19, 2010
522
300
London, UK
Strange... I've never had a single problem connecting to KIES. It always sees the phone, always connects and I can do everything (which isn't that much really, but ok:p). Are you sure you have the latest version installed?
 

DaRkMyk

Senior Member
Jun 21, 2009
435
25
Singapore
Hi there.. are you the one that I invited from GSM-Arena?

Welcome to xda-developers!

That happened to me before, the only thing I did is to set my SGS' USB Mode to "Kies"

then on the Kies on my PC i just selected the "Driver Recovery" & wait for it to do it's thing... I think it'll ask for a restart...

& before you plug your SGS to your PC, start Kies first... (right click the task bar Icon -> Start Kies)

29epth1.jpg


try it, hope it helps...

----------------------------------------------------------------
 
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DaRkMyk

Senior Member
Jun 21, 2009
435
25
Singapore
Did you read the original post? The problem is, with me as well, that Kies starts working if you select mass storage mode and then gives you an error. However Kies does absolutely nothing when you select Kies mode on the Samsung Galaxy S.

It is just a minor bug..

Kies won't detect the SGS in Kies Mode --
IF.. your USB Settings is set as "Ask on Connection" and you select "Samsung Kies" when it pops up...

so what I do is to specifically set the USB Settings to "Samsung Keis" before I plug the USB to my PC & make sure that Samung Kies is "Started" on your PC..

...

anyways... Samsung apparently admitted that there's a bug with keis and they're already on it.. I've read that in some threads here.. can't remember where..
 

sany

Senior Member
Nov 13, 2006
303
11
Kies Firmware upgrade

I tried to install Kies in my Windows 7 PC and I can see Kies reading and firmware version and tells me there is an upgrade available and after I clicked on the button to go ahead with the update - I see the progress bar downloading the binary (as it says while it is still downloading 'downloading binary files') it takes atleast around 5 mins and once done it asks me to click on 'next' button to continue - when done - there is silence for around 10 seconds and then i see the message in the progress bar in PC that says 'upgrade has started and dont disconnect the phone' followed by my phones screen showing the android logo doing a road work telling upgrade in progress..but just in 5 seconds more - the PC message says, -

in one instance it said - disconnecting device and lost connection
another instance - i got the message 'failed to convert the binary to upgrade mode, try later'
another time - I got the message that said 'RAPI.dll' missing in your computer please install and try again'

Then went for rescue towards my winXP laptop runnivng SP3 -
I could install Kies properly and no problem connecting the device after a few tries it could see my phone then clicked on firmware upgrade - it came up and displays some updates are available - i went ahead to do the upgrade as usual by clicking on the accept conditions and after downloading - device got disconnected and shortly i get a message telling 'failed to convert to upgrade more try later'
In many other instance with my windows xp - PC cant detect my phone - I even tried to reinstall driver from the Kies menu - still no luck.

This morning I tried the same in my office PC running windows XP - everything went well as usual but finally when the upgrade process started I end up with the same message 'failed to convert to upgrade more try later'.

During this happens I see the screen change in my phone that freezes telling upgrade in progress do not disconnect while the PC says failed to upgrade do you want to stop upgrading and even after stopping my phone continues to show the frozen screen with 'upgrade in progress' - getting us confused and scared and dont know if I can unplug - will this brick my device all sorts of question until I shut down my SGS and reboot to see it is normal as before but whenever I connect for the firmware upgrade all that I know is I am pending new upgrade.

I have another question since I saw somebody mention that whether he/she should do a european firmware upgrade or asian firmware upgrade - I still confused by this question as well, which upgrade will be pushed to you if you are using Kies as it is just one same application made available for download globally.

somebody please help me with the upgrade issue.

thanks
 

shollywood

Senior Member
Aug 5, 2008
926
145
Simple solution is to type MMC in your run on Windows and select the disk management as the add-on. Scroll down and see the drive where your phone is plugged in(recognize by the size) and assign it a drive letter as an option when you right click....problem solved. This works for USB drives that are not recogzed as well.
 

spenceee

Member
Jul 8, 2010
42
0
Sydney
spenceee.wordpress.com
I have contacted samsung and although their recommendation wasn't pleasant it did work. Unmount and format the internal sd card. You will lose photos and media from the phone including any app media, but won't lose your contacts or apps.

I went from zero kies sync to a working system. I have also found out that the system can work well after doing the driver recovery and switching the phone on and off while its plugged into the pc while you are running kies.

Sent from my AWESOME Galaxy S
 

sany

Senior Member
Nov 13, 2006
303
11
I tried to install Kies in my Windows 7 PC and I can see Kies reading and firmware version and tells me there is an upgrade available and after I clicked on the button to go ahead with the update - I see the progress bar downloading the binary (as it says while it is still downloading 'downloading binary files') it takes atleast around 5 mins and once done it asks me to click on 'next' button to continue - when done - there is silence for around 10 seconds and then i see the message in the progress bar in PC that says 'upgrade has started and dont disconnect the phone' followed by my phones screen showing the android logo doing a road work telling upgrade in progress..but just in 5 seconds more - the PC message says, -

in one instance it said - disconnecting device and lost connection
another instance - i got the message 'failed to convert the binary to upgrade mode, try later'
another time - I got the message that said 'RAPI.dll' missing in your computer please install and try again'

Then went for rescue towards my winXP laptop runnivng SP3 -
I could install Kies properly and no problem connecting the device after a few tries it could see my phone then clicked on firmware upgrade - it came up and displays some updates are available - i went ahead to do the upgrade as usual by clicking on the accept conditions and after downloading - device got disconnected and shortly i get a message telling 'failed to convert to upgrade more try later'
In many other instance with my windows xp - PC cant detect my phone - I even tried to reinstall driver from the Kies menu - still no luck.

This morning I tried the same in my office PC running windows XP - everything went well as usual but finally when the upgrade process started I end up with the same message 'failed to convert to upgrade more try later'.

During this happens I see the screen change in my phone that freezes telling upgrade in progress do not disconnect while the PC says failed to upgrade do you want to stop upgrading and even after stopping my phone continues to show the frozen screen with 'upgrade in progress' - getting us confused and scared and dont know if I can unplug - will this brick my device all sorts of question until I shut down my SGS and reboot to see it is normal as before but whenever I connect for the firmware upgrade all that I know is I am pending new upgrade.

I have another question since I saw somebody mention that whether he/she should do a european firmware upgrade or asian firmware upgrade - I still confused by this question as well, which upgrade will be pushed to you if you are using Kies as it is just one same application made available for download globally.

somebody please help me with the upgrade issue.

thanks

can anyone comment on the above please - i am desperate on the upgrade but it stops me and says 'failed to convert to upgrade mode' what does that mean. thanks
 

arshadaziz

Member
Apr 14, 2008
34
3
Are you guys using an alternate launcher such as launcher pro, because kies doesn't seem to work with other launchers. If you are indeed using launcher pro, you must use the home switcher app from the market to temporarily switch to default launcher, restart the phone and connect to kies. When you are done, use the same app to switch back.

Sent from my GT-I9000 using XDA App
 

sany

Senior Member
Nov 13, 2006
303
11
Are you guys using an alternate launcher such as launcher pro, because kies doesn't seem to work with other launchers. If you are indeed using launcher pro, you must use the home switcher app from the market to temporarily switch to default launcher, restart the phone and connect to kies. When you are done, use the same app to switch back.

Sent from my GT-I9000 using XDA App

My phone is fairly new and so nothing installed and infact i am new to android hence have not tried anything facy yet.
 

Kjeldmis

Member
Jul 29, 2010
44
2
My phone is fairly new and so nothing installed and infact i am new to android hence have not tried anything facy yet.

You can always do a manual update by flashing your phone to a newer firmware containing the updates - If you ask me, its easier than battling with Kies. There is a good FAQ here: (http)://forum.xda-developers.com/showthread.php?t=723596

Guide and European and Asian firmwares can be found here: (http)://samsung-firmware.webs.com/samsungi9000.htm

HF and feel free to ask if you get any problems.
 

sany

Senior Member
Nov 13, 2006
303
11
New Kies released today update through the Kies program. Might solve a few of your problems.

Yes it did solve my issues after battling with kies for all these days to get that official update. Although it just succeeded with the update only via Win7 not from my XP with sp3
 

zeeshanzc

Member
Oct 9, 2009
44
1
Mississauga
well i know this is a little late, but i found the solution.. i tired like five times.. gave me the same problem.. after that i just factory resetted my phone from the privacy settings, erasing everything on my phone. after that i tried, and the upgrade worked... hope this helps.