Samsung Messages Bug? Can't switch to Google Messenger!

rogvid700

Senior Member
Feb 6, 2014
60
4
38
Dallas, TX
Hello all,

I'm having this really weird issue where after I recently wiped and freshly updated my Galaxy S7 Edge to Nougat, I started using Samsung's default messages app to see if I'd like it. Well long story short I decided to switch back to Google Messenger like I always do on every device I've owned, but when I install the app, and set it up. NONE of my SENT messages are imported to the app. Only the RECEIVED messages from my contacts. Every message I've sent to any and all of my contacts AND *some* messages received are just completely missing. I have no way of exporting the messages via the Samsung app to then import into google messenger, and I've tried using third-party apps and Samsung smart switch to backup the messages and then restore them, but they all only see and backup the received messages, and not the ones I sent.

This problem is only for the messages I've sent and received since the day I updated my phone and started using Samsung messages. Any conversations older than that, transfer successfully to google messenger.

I don't think Nougat or the update is the issue, but rather with something in samsung messages. I could really use some help! Thanks!
Links to images:
http://imgur.com/a/QWg6f http://imgur.com/a/Y8DMT
 

rogvid700

Senior Member
Feb 6, 2014
60
4
38
Dallas, TX
Hello all,

I'm having this really weird issue where after I recently wiped and freshly updated my Galaxy S7 Edge to Nougat, I started using Samsung's default messages app to see if I'd like it. Well long story short I decided to switch back to Google Messenger like I always do on every device I've owned, but when I install the app, and set it up. NONE of my SENT messages are imported to the app. Only the RECEIVED messages from my contacts. Every message I've sent to any and all of my contacts AND *some* messages received are just completely missing. I have no way of exporting the messages via the Samsung app to then import into google messenger, and I've tried using third-party apps and Samsung smart switch to backup the messages and then restore them, but they all only see and backup the received messages, and not the ones I sent.

This problem is only for the messages I've sent and received since the day I updated my phone and started using Samsung messages. Any conversations older than that, transfer successfully to google messenger.

I don't think Nougat or the update is the issue, but rather with something in samsung messages. I could really use some help! Thanks!
Links to images:
http://imgur.com/a/QWg6f http://imgur.com/a/Y8DMT
Anyone? I've had to post this in two separate places to no avail.
 

HIMgurl

Senior Member
Jan 17, 2009
77
16
0
Same here but I'm trying to switch back to my Nexus 6p. I've had limited success with SMS Backup & Restore. Not all of the messages are pulled out of the stock Samsung messenger. It cannot transfer everything over. Did you ever find a solution?