Samsung Note 8 Knox tripped and secure folder not working repair cost

[jetthapar]

Just got a quote back from Samsung Australia for fixing Knox flag and secure folder, android pay etc. lost due to root. They mentioned that the motherboard needs to be changed and total cost for repair is $340 AUD. Haven’t check about warranty status as they have to honour hardware warranty for 2 years as per the law here software issues notwithstanding.:good:

 

[henklbr]

NO warranty by tripping KNOX!

Just got a quote back from Samsung Australia for fixing Knox flag and secure folder, android pay etc. lost due to root. They mentioned that the motherboard needs to be changed and total cost for repair is $340 AUD. Haven’t check about warranty status as they have to honour hardware warranty for 2 years as per the law here software issues notwithstanding.:good:

If something is REALLY wrong with your hardware, than it's warranty...

You TRIPPED YOURSELF KNOX, by ROOTING your device -> NO WARRANTY!

So: if you want to use Android Pay, Secure Folder and other things again -> you'll have to pay for it!

 

[cebulank]

Or get a new note 8 Knox is not a software solution alone you destroyed a efuse and that's why the complete motherboard has to be replaced.

 

[jetthapar]

Or get a new note 8 Knox is not a software solution alone you destroyed a efuse and that's why the complete motherboard has to be replaced.

If something is REALLY wrong with your hardware, than it's warranty...

You TRIPPED YOURSELF KNOX, by ROOTING your device -> NO WARRANTY!

So: if you want to use Android Pay, Secure Folder and other things again -> you'll have to pay for it!

Thank you for your insights everyone. I think I should’ve made it a bit more clearer. I am fully aware of implied warranty terms and how it works. I wanted to share my experience with everyone here as I couldn’t find this kind of info when I was looking for it. Now at least people can read and beware of the costs involved. It’s a pity there’s no back up e-fuse as that would’ve made the repair cheaper.

 

[dave7802]

Thank you for your insights everyone. I think I should’ve made it a bit more clearer. I am fully aware of implied warranty terms and how it works. I wanted to share my experience with everyone here as I couldn’t find this kind of info when I was looking for it. Now at least people can read and beware of the costs involved. It’s a pity there’s no back up e-fuse as that would’ve made the repair cheaper.

I dont think you get the E-Fuse.
Its a piece of hardware is in the phone, soldered to the board.
This Chip / Fuse allows for Code to be hardcoded onto it.
Things like Failsafe checks can be implements, and when one of them is broken, then the fuse will blow, Once the fuse is blown thats it.

The programming can be used to any level, in mobile phones they check the status of the Bootloader or various system checks, once files have been modified the fuse essentially self destructs.

This is also used in consoles, to check for modified bootloaders to avoid jailbreaking the console. When System updates are released, they check the status of the eFuse, if there is a missmatch the update is not completed .

 

[winol]

I understand what OP wanted to comunicate, he just wanted to share his experience, there are countries where tripping knox voids ANY type of warranty, be it screen, sound, battery, speakers, mics, wifi, etc, in Mexico, triping knox makes no difference the operators (not samsung) are responsible to fulfill any warranty claim except for things no longer working due to knox tripping as it was the owner who voluntarily did it

 

[Limeybastard]

I understand what OP wanted to comunicate, he just wanted to share his experience, there are countries where tripping knox voids ANY type of warranty, be it screen, sound, battery, speakers, mics, wifi, etc, in Mexico, triping knox makes no difference the operators (not samsung) are responsible to fulfill any warranty claim except for things no longer working due to knox tripping as it was the owner who voluntarily did it

Wonder where all the Knox tripped Samsung devices end up?

Sent from my SM-N950U using Tapatalk

 

[Flanny80]

So if you trip knox it voids your warranty and disables samsung pay and secure folder? My warrenty is almost up anyway and I am debating flashing the ROM and tripping Knox. Just trying to figure out what actually happens.

 

[winol]

If warranty is no longer a concern, you can root, but of course taking into account that secure folder and samsung pay will no longer work, if your model is snapdragon based, the battery will charge only to 80%, and the issue with some apps that refuse to work on rooted devices