samsung s10 pin lock

[gavshell]

Hi.

My daughter has somehow managed to pin lock her phone and from what i can find online . The only way to remove the pin is to restore the phone to factory setting and loose all data. Ive tried a few diffrent programs to try and remove the pin but all give the warning that all data will be lost. Is there any way to remove the pin without loosing the phone data and pictures. The programs i have purchased are Pass Fab android unlocker. 4uKey for android.

Thank you.

 

[meric57]

Hello Gavshell, your daughter has a goofle account through the account here https://support.google.com/accounts/answer/9395014?hl=en
your answer is there

 

[gavshell]

Thank you for the reply. We have tried that method. It works all through the process until the very last verification point and for some reason fails. I have contacted Samsung direct and they say the phone will need to be erased to log back in to it.