Screen Blackout on my Mi A1

[devv4521]

I got my Mi A1 from Flipkart last month.I am facing a problem . I got a whatsapp message when i was using the phone then the screen blacked out and it turned into black white (on-off on- off alternatively and automatically and it wont stop) , black white alternatively.It will aslo wont unlock.. Even if i tried restarting , the same happened again after the phone boots ..it just unlocks for a few seconds as soon as it boots...and again goes into that black white (on-off) mode..
it had already happened once before...within that few seconds i uninstalled whatsapp and it worked again normally...It has happened for a 2nd time...first one was before September update and now again...
plz help..whats d problem..I think it is happening with whatsapp notification and uninstalling whatsapp has worked both the time..

 

[jc9896]

Have you tried to reset the device? If you can rollback the OS you could wait for a new update that fixes the issue.

 

[devv4521]

Have you tried to reset the device? If you can rollback the OS you could wait for a new update that fixes the issue.

already updated once after the problem apppeared for the first time..but it still prevails

 

[robgee789]

already updated once after the problem apppeared for the first time..but it still prevails

Try turning off the ambient display mate

Sent from my Mi A1 using Tapatalk

 

[devv4521]

Try turning off the ambient display mate

thnx fr ur suggestion mate..I'll definitely try that

 

[xerol]

I got my Mi A1 from Flipkart last month.I am facing a problem . I got a whatsapp message when i was using the phone then the screen blacked out and it turned into black white (on-off on- off alternatively and automatically and it wont stop) , black white alternatively.It will aslo wont unlock.. Even if i tried restarting , the same happened again after the phone boots ..it just unlocks for a few seconds as soon as it boots...and again goes into that black white (on-off) mode..
it had already happened once before...within that few seconds i uninstalled whatsapp and it worked again normally...It has happened for a 2nd time...first one was before September update and now again...
plz help..whats d problem..I think it is happening with whatsapp notification and uninstalling whatsapp has worked both the time..

same is happening with me from yesterday. exactly facing same issue as u mentioned
i m using mi A1 black made in china

 

[devv4521]

same is happening with me from yesterday. exactly facing same issue as u mentioned
i m using mi A1 black made in china

i m using the golden one

 

[ppatra]

There's a bug. Turn off ambient display under display. If it happens again then hold the power button to reboot your device.